in the bag. Design your own bag on the Flash-enabled website and they’ll have it in the mail within 24 hours.

United Parcel Service of America Inc.*
Atlanta
www.ec.ups.com
In a great example of an established company expanding its services to the Web, UPS’s site features a fully functional virtual online store that demonstrates UPS’s e-business tools to potential customers who can then download the tools.

United States Army
Fort Belvoir, Va.
Army Knowledge Online (AKO)
The Army portal offers a customizable, encrypted, personal portal page for 165,000 soldiers, DA Civilians and Army Retirees. These pages give users access to Army forms and regulations, installations, change-of-station information and the latest Army news.

The United States Mint
Washington, D.C.
www.usmint.gov
The U.S. Mint knows how to make money, literally. In FY 2000, the site, which appeals to all ages, generated more than $109 million in online sales, making it one of the top 20 e-tailers.

Vindigo Inc.
New York City
www.vindigo.com
Using your handheld, tell Vindigo where you are and you’ll get specific localized directions to wherever you want to go, be it a Zagat-recommended Chinese food place or a flower shop. Users visit Vindigo.com to download new and revised listings for 20 U.S. cities.

Washington State Department of Information Services
Olympia, Wash.
www.access.wa.gov
Hate those lines at city hall? This easy-to-navigate state site offers citizens the ability to apply for unemployment insurance benefits, search for jobs and access birth, death, marriage and divorce certificates online.

yourDictionary.com Inc.
Danville, Calif.
www.yourdictionary.com
This site is a useful tool for anyone who needs a quick definition or a synonym. Resources include dictionaries in 270 languages and glossaries in specific categories such as computing or sports.

*Indicates a repeat winner of the Web Business Award.