Security: How to Not Recover from Getting Hacked (A Loser's Guide to Failure)

By Sarah D. Scalet

Tue, January 01, 2002CIO It’s a fox television special waiting to be made: When hackers attack. There’s blame and blunder, sensationalism and surprise, and a theme song whose sinister refrain reminds you that no one?not you, not your competitor?really knows the best way to respond to an information security breach.

With pervasive fears about terrorism, security threats have proven all too real. Our antidote to the doom and gloom? A guide for what not to do when you get hacked. So take a moment to learn from the mistakes that others have made. Because your chance to avoid these worst practices might be just around the corner.

Deny, Deny, Deny

Not admitting that you have a problem is the first step to not recovering. In a recent CIO survey of CIOs and other top IT managers, only 41.1 percent of the 600 respondents said they would know when their systems were under attack. Time and again, studies show that companies are simply not aware of security breaches.

"You’ll hear companies say, ’I’ve never been hacked,’ when what they really mean is, ’I’ve never detected that I’ve been hacked,’" says Bruce Schneier, author of Secrets & Lies: Digital Security in a Networked World, and CTO and founder of Counterpane Internet Security in Cupertino, Calif. Once a company starts monitoring its systems for intruders, he says, "they’re amazed at the amount of activity going on that they never had any window to see."

Then there are those pesky employees who retaliate after messy layoffs. In August, for instance, The New York Times reported on an IT executive who caused up to $20 million in damage when he sabotaged the computer systems of the New Jersey chemical company that had laid him off. Cases like that underscore the fact that the majority of security breaches are by insiders.

Your employees, on the other hand, are hardworking, loyal and honest. That must be why, in that same CIO survey, 34 percent of the respondents indicated that they don’t store critical data on a restricted or confined system, away from other company information that requires less security. In other words, once intruders are in, they can get access to anything and everything.

Panic!!!

On the flip side, there’s the tale of MIT. A couple of years ago, officials at the tech-savvy university reported that a hacker had altered grades in its computer system. The next day, they sheepishly retracted the statement, explaining that a teaching assistant had made a data entry error.

$firstKeyword

Loading...
Security MarketSpace
8 Tactics to Combat Vulnerabilities
This white paper reviews 8 key elements of vulnerability management and provides advice on combating known vs. unknown vulnerabilities. Learn more »
Email and Web Threats Require a Layered Defense
Learn how web threats are changing and how using a layered defense strategy can give you the security you need. Learn more »
Take Fraudsters Out of the Game
Easily identify account-device relationships and get data for in-depth forensic analysis. Learn more »
Mobile Security Landscape
This paper examines the current mobile security landscape, including myths surrounding the risks and threats, and how organizations can establish a solid mobile security strategy. Learn more »
Reducing Energy Costs in Your Data Center
This white paper examines the most common roadblocks to improving data center efficiency. Learn more »
Security convergence equals network security cost savings
Security convergence equals network security cost savings Learn more »
IBM ISS X-Force Threat and Risk Report
Read this Trend and Risk report from IBM® ISS X-Force® to learn statistical information about all aspects of threats that affect Internet security, including software vulnerabilities and public exploitation, malware, spam, phishing, web-based threats, and general cyber criminal activity. Learn more »
 
SPONSORED LINKS
 

Mobile Security: The Essential Ingredient for Today's Enterprise

IDC White Paper: CCM for IT Compliance and Risk Management

Keeping Your Members Safe from Online Scams and Predators

Learn about the growing threat of insider data theft.

Cut Costs & Green Your IT Operations with PC Power Management

White Paper: 4 Customer Service Myths

White Paper: Improve Agility with Operational Responsiveness

White Paper: Legacy Tools: Not Built for the Helpdesk

Taking a Seat at the Executive Table: The Reality of Virtualization

White Paper: Next Generation Remote Infrastructure Management

Seven Design Requirements for Web 2.0 Threat Protection

Generation Remote Infrastructure Management - Changing the Paradigm

Cloud-Based Email Management: Opinion Shifts In Favor

eBook: How Can You Make Your People Productive Anywhere?

Achieving Business Agility with Application Grid

Ready to virtualize tier one applications? Check your virtualization maturity.

Seven Ways ITIL Can Help You in an Economic Downturn

Tips for successful virtualization management.

Unified Communications: Thoughts, Strategies and Predictions. Join the discussion

Read the RSA report: Security for Business Innovation

Webcast: Looking to the Cloud for Email and Collaboration Services

64-page prescriptive guide to security, compliance, and IT operations.

Keep your IT expertise up to date. Join the Intel Premier IT Professionals.

A Clear View Toward Virtualization

Virtualization Technology as a Business Solution

White Paper: Managed Security for a Not-So-Secure World

Secure Email and Web-Based Communication from Evolving Attacks

WagerWorks Takes Fraudsters Out of the Game using iovation

White Paper: A Security Blueprint Delivered From within the Network

See how AT&T can help protect your network.

Webcast: Unleashing the Power of Customer Data

White Paper: 5 Best Practices for Smartphone Support

Global Research: CIOs Weigh In On Virtualization

5 Key Virtualization Management Challenges

The Total Economic Impact of Network Security Intrusion Prevention

Join us at the US-Brazil IT-BPO Summit, on November 10th in New York.

Increase UPS efficiency without sacrificing protection.

Learn how advanced forecasting tools can deliver significant business results for global corporations.

Lower IT Costs with Oracle Database 11g Release 2

White Paper: Visibility and the New Normal of Mobile Work

Taking the Service Desk to the Next Level

Learn about The Information Technology Infrastructure Library.

Top Five CIO Challenges

Streamline IT Costs. Boost Performance with WAN Optimization.

Want to know how you can maximize employee productivity?

Build your 1st app FREE with Force.com

TDWI checklist helps define data readiness for analytics. Download report.

A new fleet of PCs with a total ROI in 10 months. Find your ROI.

eZine: A Roadmap to Reducing IT Complexity

Reduce risk, gain agility. See how Progress can help your business.

 
 
RESOURCE CENTER