TeaLeaf Technology Tools Lets You See Your Website As Your Audience Does
"It’s a good product for anyone who needs to know exactly what happens on a website," says Tim Grieser, systems management research analyst at Framingham, Mass.-based IDC (a sister company to CIO’s publisher, CXO Media). Although there could be some privacy concerns when saving entire user experiences, the product addresses that with its encryption process, leaving the onus on the user-company to cover this issue with its stated privacy policy. The only other potential drawback is storage. "The amount of data you wind up saving could be huge, and TeaLeaf has schemes for compressing the data, which alleviates that to some extent," Grieser explains. "But as of yet it hasn’t been used for a long period of time by a high-traffic website to see how that will work."





