Offering regional and national programs, CIO (and CSO) events bring together some of the most respected names and thought leaders in information technology and security. Presented by CIOs and other senior level executives, these invitation-only programs offer timely topics and strong networking. Learn More »
Public Teleconferences
Join CIO Executive Council members and participate in the following live one-hour teleconferences:
* Transforming IT Teams
September 16
* Global CIOs: How to Lead on the World Stage
September 18
* Social Responsibility's Strategic Benefits
October 29
Apply today for a FREE subscription to CIO Magazine!
August 15, 2002 — CIO —
It seems like anyone shop-ping at Home Depot always spends $25 more than they planned by grabbing last minute items while waiting in line at the register. All that may change in the near future. Home Depot has joined several grocery chains in piloting self-service checkouts in nine of its 1,400 stores. Using the self-service stations, customers scan and pay for their items at the kiosk.
The technology isn’t new?it has been around since the late 1980s?but in the past year there has been an explosion in the number of installations. Kmart and Shaw’s Supermarkets have both rolled out installations of FastLane technology from NCR in several of their stores. "These machines don’t take sick days; they don’t have good days and bad days," says Mike Webster, vice president of NCR FastLane in Atlanta. Webster says a typical installation of four units and one attendant station is less than $100,000. He says his customers see payback in terms of managed labor savings in 12 to 18 months. NCR is one of two vendors piloting Home Depot’s installation.
"The consumer believes that he is getting out of the store faster," says Webster. That is one selling point of the self-service checkouts. Other benefits include privacy for customers purchasing sensitive or personal items and redeployment of cashiers to help out in other parts of the store.
© 2008 CXO Media Inc.
The Latest Advancements in SSL Technology
Getting in Compliance with Government Data Regulations by Leveraging Online Security Technology
How to Offer the Strongest SSL Encryption
End-Node Power Management: Practical Policy Considerations
The Hydra and the Onion: A Multi-Layered Security Model for Today's Dynamic IT Threat Environment
Data Loss Prevention Starts at the Endpoint: Seeking Safety from the Data Loss Pandemic
Rethinking the Corporate Help Desk: Learn how to deliver anywhere, anytime incident response
Enterprise Content Management: From Strategy to Solution
Building Competitive Advantage with Next-Generation Wireless Infrastructure
Get a grip on your mobile workforce Webcast
Enabling the Global Enterprise
Defining a Mobile Architecture for Success: How, When and Why to Use a Multichannel Access Gateway
Resource Alerts
Get instant email notifications by topic when white papers, webcasts, and case studies are added to our library.
Analysts: Google Spreading Itself Too Thin
At 10, Google Reiterates Commitment to CIOs
Nokia Adds Address, Calendar Sync to Ovi
Oracle Said to Be Making Progress on Fusion Apps
Libertarian Barr, EPIC Outline Privacy Agenda
As Google Turns 10, Enterprise Success in Question
Innovative Thinking Gets a Kick in the Pants
Disk Storage Drove Ahead in Q2
MySQL Cofounder May Resign
VMware Virtual Servers Get 5X Faster Shadow Copy With V2 of Vreeam Backup
Just the basics, please. Sometimes we all need a refresher or we need to make sure our team and our colleagues are all on the same page.
Over 25 tutorials on everything from business intelligence to virtualization.
