CIO Research Planning for the Economic Recovery


Sun, September 01, 2002

CIO — Triple Whammy

Was your 2002 IT budget increased, decreased or not changed from 2001 levels?

According to Howard A. Rubin, executive vice president at Stamford, Conn.-based technology consultancy Meta Group, $810 billion was spent on IT last year; this year, he projects that figure to be in the high $700 billion range, a huge cut. He says that IT departments have been hit by a triple whammy: IT spending as a percent of revenue is down compared with 2001; absolute dollar spending has declined; and layoffs, practically unheard of a few years back, became widespread.

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Buying Will Pick Up Early Next Year

When do you expect your organization’s IT spending to pick up?

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There Will Be Slow, Steady Increases in Spending

By what percent do you expect your organization’s IT spending to begin to pick up?

Gartner Analyst Al Case thinks IT budgets will rise 4 percent to 6 percent in 2003 and is optimistic that there could be a return to double-digit increases in 2004.

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Integration Gets the Cash

What will be the top three strategic, IT-driven priorities as we emerge from the recession?

Gartner’s Case notes that in the category of external customer service/relationship management, more spending will likely occur in B2B e-commerce than in B2C. "There’s much more technology used among trading partners than among individuals," says Case.

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CIO Research’s "I.T. Planning for the Economic Recovery" survey was administered online in April 2002. CIOs, CTOs and vice presidents of I.T. who subscribe to CIO were invited to take the survey. Results shown here are based on the responses of 251 I.T. executives. In terms of company size, 44 percent of respondents represent companies with revenue of $1 billion or more. Numbers may not add to 100 percent because of rounding. In some cases, respondents were allowed to select more than one answer. Complete results are at www2.cio.com/research.

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