The Power of Minds at Work: Organizational Intelligence in Action
A plea to fight collective stupidity and a look forward to a Web services world.
Hagel suggests that organizations will need a good shaking up to take advantage of this new technology. Just as Web services employs a loosely coupled environment, the organization of the future will greatly benefit from management that employs a similarly loosened structure. Information and ideas flow better with an "orchestrator" rather than a "controller" at the helm, Hagel states. Employees with specializations in world-class capabilities will excel over those with all-purpose service abilities. Web services technology will free employees from the burdens of mundane administrative tasks so that they can better focus on problem-solving and exception-handling.
Sound like a tall order? Maybe not for snails.
—Janice Brand
CIO Best-Seller List
5 The Elusive Quest for Growth: Economists’ Adventures and Misadventures in the Tropics
by William Easterly
MIT Press, 2001
4 The Art of Possibilityby
Rosamund Stone Zander and Benjamin ZanderHarvard
Business School Press, 2000
3 Globalization and Its Discontents
by Joseph E. Stiglitz
W.W. Norton & Co., 2002
2 Crossing the Unknown Sea: Work As a Pilgrimage of Identity
by David Whyte
Penguin Putnam, 2001
1 The Tipping Point: How Little Things Can Make a Big Difference
by Malcolm Gladwell
Little, Brown & Co., 2000
SOURCE: September 2002 data compiled by WordsWorth Books, Cambridge, Mass.
