Intranet Search Tools Must Break Some Ties to Their Internet Cousins
Those are all capabilities not traditionally expected from a search engine, yet they are tightly related to searching and finding. Intranet owners must start to ask for search products specifically designed for intranet use and, more important, that fit the work environment at their company. If the differences between Internet and intranet were better understood and more deeply exploited, we could start to see more profound changes to search engines?changes that would not just extrapolate the current solutions but break away beyond the information retrieval paradigm in new and creative ways.
Much of the technology needed for the necessary enhancements is already available but not utilized in today’s search tools. We, in dialogue with our vendors, need to continue integrating search with our other business applications. It is time to move beyond rudimentary search implementations and leverage the full potential of powerful search tools?even if that requires out-of-the-box thinking.
