Blackberry News & Tips Newsletter
 
NEWSLETTERS
 

CIO.com updates, insights and advice on technology, management and your career.

 
 
 
LEADERSHIP
 
CIO Executive Programs
The Leader in Face-to-Face Education for Senior Executives

Offering regional and national programs, CIO (and CSO) events bring together some of the most respected names and thought leaders in information technology and security. Presented by CIOs and other senior level executives, these invitation-only programs offer timely topics and strong networking. Learn More »

 
CIO Executive Council
A Peer-Advisory Service and Professional Association for CIOs

Turn Geeks into Leaders

June 17, 11:30 AM - 12:30 PM U.S./ET (GMT-4)

Larry Bonfante, CIO of the U.S. Tennis Association, will discuss the skills and approaches that your rising IT leaders must learn to be effective in an executive capacity.

How to Handle Your New CEO: Managing Turnover at the Top

June 18, 11:00 AM - 12:00 PM U.S./Eastern (GMT-4)

Turbulent times have increased turnover at the top. Find out what Council CIOs have done to "break in" new CEOs—build relationships, set expectations, educate on the role of IT.

Mid-Market CIO Panel: Tips and Techniques for Improving Vendor Relationships

July 15, 4:00 PM - 5:00 PM U.S./Eastern (GMT-4)

We'll highlight relationship priorities and best practices identified in a Council study, and we'll interact with a CIO panel on the approaches they've used to improve strategic vendor partnerships.

Executive Competencies Assessment Tool

Assess Your Business Leadership Skills with the Council's new benchmarking tool. Rate yourself in change leadership, strategy, customer focus and more.

More / Register »

Learn more about the CIO Executive Council »



 
 
RESOURCE CENTER
 
 
 
SUBSCRIBE TO CIO
 
Are you involved in setting the direction for your company's IT budget or strategy?

Apply today for a FREE subscription to CIO Magazine!

 
 

Vendor Management - Score One for Mobile Phone Users

Thanks to a Federal Communications Commission mandate, wireless carriers are about to lose one of the biggest bargaining chips they ...

 

November 15, 2003CIO

Thanks to a Federal Communications Commission mandate, wireless carriers are about to lose one of the biggest bargaining chips they have over their corporate customers?number portability.

Business users have been reluctant to switch carriers because getting better service or a better rate wasn’t worth the hassle of getting a new phone number, says Joe Basili, vice president of marketing for Teldata Control, a company that helps large businesses manage their telecom expenses. The new rules, which will allow users to switch carriers and keep their phone numbers, go into effect Nov. 24.

Basili says this is good news for IT executives because they may now be able to squeeze better volume discounts from carriers. This will make it much easier to move all of their users to one service, though the process may take two or three years to complete. "This is a chance for enterprises to get their arms around cell phones and manage them like other network services," Basili says.

Companies such as MSS Group, RFD Systems and Teldata are part of a growing segment of business process outsourcing called telecom expense management. According to a preliminary forecast by Gartner, the telecom expense management market will reach $500 million by the end of 2003, on its way to $2.5 billion in 2007.

Eric Goodness, an analyst for Gartner’s Dataquest IT services group, says telecom expenses consistently rank among the top five IT expenditures because of decentralized cost control and the complexity of telecom billing. Outsourcing telecom management is one way companies can better detect billing errors (which typically result in 10 percent to 15 percent in overcharges, according to Gartner) and collect data to renegotiate their deals when appropriate.

"It’s all about savings," Goodness says. "Having good visibility into your contracts is great, but if you’re not saving money, who cares?"

© 2008 CXO Media Inc.
 
 
Loading...
 
WHITE PAPERS

Managing an Offshore Development Center

Since the early 1990's companies have been searching for places in the world where they can tap into reduced development costs and a better business environment.
 

The Future of Financial Reporting

Finance and accounting executives must understand, adapt to, and manage the costs associated with changes: and doing so opens an opportunity to leverage this shift to better position their companies in the eyes of the investment community.
 

Offset Expenditures with Old Switches

Learn how to unleash the hidden cash in your used equipment.
 

Maximum Efficiency Gains with Virtualization

Learn best practices to optimize your infrastructure and operations department and gain the most from virtualization.
 

Manage Virtualization Initiatives

Learn how you can better manage virtualization initiatives to recognize this technologys maximum value.
 

Cost Effective Data Loss Prevention

Learn how Data Loss Prevention technologies can in fact be deployed in a cost effective manner.
 

WEBCASTS

IT Consolidation Made Easy

The Primary IT Initiative for Reducing Costs
 

Webcast with Dan Vesset: Investing in Business Analytics Technology

What exactly is business analytics and why should you care? Dan Vesset of IDC and Gaurav Verma of SAS answer this a...
 

Capitalize on Your SAP Content

After 18 years of partnership and over 3,000 successful customer deployments, Open Text has become SAP's premier pa...
 

Enterprise Cloud Computing: Ready for Primetime?

The progression toward enterprise cloud computing is happening today, as industry leaders deploy technologies that ...
 

Preparing Your Business Services for the Future

Would you trust your network monitoring tools enough to know when something is truly halting a business service? Wh...
 

Enterprise System Management Challenges in Big Organizations with Eli Almog

In this Podcast with Eli Almog, Corporate Architect in BMC's CTO Office, discusses how IT managers can know when it...
 

Resource Alerts

Get instant email notifications by topic when white papers, webcasts, and case studies are added to our library.

 
FEATURED SPONSORS
 
 
 
SPONSORED LINKS
 

Offshoring Risks - How Will You Stay in Control?

Introducing the new HP ProLiant G6 server family

Accenture: Outsourcing for Competitive Advantage. More...

Better spam protection with Postini for just $1/user/mo

Introducing the new HP ProLiant G6 server family

infoBOOM! - The Mid-Sized Company CIO's Exclusive Community

Accenture IT Consulting: Logical meets technological. More . . .

The Fraudster Economy Model: Operating a Business in the Underground

Get agile IT security with CA Security Management

Trade in your old laser printer and get up to $1000 back!

Taking the Service Desk to the Next Level

Revolutionizing Enterprise Application Deployment

Why Data Loss is Increasing--and What You Can Do About It

Data Loss Prevention: A Better Way to Approach Security

Learn how to managing client systems in the enterprise.

Build a High-Performance Open Web Platform

Mid-Sized Company CIO Community: infoBOOM!

Enterprise PBX Comparison Guide

Getting Value from Outdated Networking Equipment

Top-line Performance that's Bottom-line Efficient

White Paper: 8 Key Ingredients to Building an Internal Cloud

Read about virtualization and consolidation effort best practices

Building the Virtualized Enterprise with VMware Infrastructure

The Global Marketplace Today: Strategies for Tough Times

Top 10 Business and IT Drivers for the Wealth Management Sector

Get Google Enterprise Search for your business information.

Accenture IT Consulting: Enabling high performance. More...

Top Five CIO Challenges

Insight makes it easy to spend your Microsoft subsidy check.

Five minute business analytics assessment. Immediate results.

Dangerous Collaboration Practices: 5 Ways IT Can Minimize Risk

Accenture: Outsourcing for uncertain times. Click to learn more.

Payback in 9 months with CA Spectrum solutions

The Case for Investing in Business Analytics Technology. Read white paper.

Live Webinar: Applying Business Analytics. Click here to learn more

Seven Ways ITIL Can Help You in an Economic Downturn

Developing A Dynamic, Real-Time IT Infrastructure

Maximizing the Business Value of the PC Infrastructure

Communications and Collaboration Needs at Business Organizations

Using Open Source to Deploy Web Applications

Cloud Computing: Read about VMware's compelling vision & set of products

Enterprise PBX Buyer's Guide

Secondary Market Primer: Your Network at Half Price

How Interactive Viewer Reduces the Effort to Meet Visualization Requirements

Stop Application Fraud at the Source with Device Reputation

Learn about the VMware vSphere (TM) & Intel (R) Xeon (R) Processor 5500 Series

Learn how a virtualized enterprise can help your company reduce costs

Why Isn't Server Virtualization Saving Us More?

Learn how to save 30% through project & portfolio management.

How Open Source is Changing the Face of Enterprise Software