Blackberry News & Tips Newsletter
 
NEWSLETTERS
 

CIO.com updates, insights and advice on technology, management and your career.

 
 
 
LEADERSHIP
 
CIO Executive Programs
The Leader in Face-to-Face Education for Senior Executives

Offering regional and national programs, CIO (and CSO) events bring together some of the most respected names and thought leaders in information technology and security. Presented by CIOs and other senior level executives, these invitation-only programs offer timely topics and strong networking. Learn More »

 
CIO Executive Council
A Peer-Advisory Service and Professional Association for CIOs

Mid-Market CIO Panel: Tips and Techniques for Improving Vendor Relationships

July 15, 4:00 PM - 5:00 PM U.S./Eastern (GMT-4)

We'll highlight relationship priorities and best practices identified in a Council study, and we'll interact with a CIO panel on the approaches they've used to improve strategic vendor partnerships.

Secrets of Successful Vendor Contract Negotiations for the Mid-Market

Sept. 10, 2009, 11:00 AM - 12:00 PM U.S./Eastern (GMT-4)

On this free public Council teleconference, Matthew A. Karlyn, attorney at Foley & Lardner in Boston, will share tips on negotiating tactics and new, creative contract terms to help mid-market CIOs make better deals.

Executive Competencies Assessment Tool

Assess Your Business Leadership Skills with the Council's new benchmarking tool. Rate yourself in change leadership, strategy, customer focus and more.

More / Register »

Learn more about the CIO Executive Council »



 
 
RESOURCE CENTER
 
 
 
SUBSCRIBE TO CIO
 
Are you involved in setting the direction for your company's IT budget or strategy?

Apply today for a FREE subscription to CIO Magazine!

 
 
 

Offshore Outsourcing: How to Safeguard Your Data in a Dangerous World

The mounting pressure to save money through offshore outsourcing poses a special dilemma for CIOs in the military-industrial complex.

 

January 15, 2004CIO

Raytheon Aircraft is no different than most companies today.

The $2.1 billion subsidiary of the national defense contractor is exploiting outsourcing, both onshore and off, to cut costs, access skilled workers and operate more efficiently.

But unlike some companies, one false move on an outsourcing deal could cost the airplane manufacturer tens of millions of dollars, jeopardize its ability to sell to the U.S. government or even land its executives in jail. That’s because Raytheon and its subsidiaries are subject to export regulations that restrict what information can be viewed by foreign IT workers. Data that could enable another country to build a missile or military aircraft -- or even a seemingly innocuous radio -- is restricted.

Raytheon Aircraft ran into just that issue last summer, when it inked an outsourcing deal with IBM. The company gave IBM control over support and further development of its SAP system. IBM, for cost reasons, declared its intent to use subcontractors in India on the application, which contains such sensitive information as how to build the skin of a commercial jet. And that’s when Raytheon Aircraft CIO Doug Debrecht knew he had a problem on his hands. Executives at his parent company soon confirmed his intuition. They insisted that IBM not use foreign contractors until Debrecht came up with a surefire way to keep them out of Raytheon’s network.

Raytheon is not the only company dealing with this dilemma. Many in the military-industrial complex are keen to figure out a way to move IT work offshore. The federal government itself, one of the largest outsourcers in the country, must consider where the work it is sending to EDS or Lockheed Martin will ultimately wind up. And even nondefense-related companies must sort out how similar data-access situations apply to regulations like the Health Insurance Portability and Accountability and Gramm-Leach-Bliley acts. Consider the case of the clerical worker in Pakistan who threatened to post a U.S. hospital’s patient data online if she wasn’t paid more money. Any sensitive data can be dangerous in the wrong hands.

This is a new minefield for defense IT. While other parts of the business have incurred major penalties for export violations, military defense contractors have, up until now, largely dismissed the idea of using offshore talent on their systems. "If you look at my counterparts at Boeing, Raytheon and Lockheed Martin and compare us to the rest of our peers in the Fortune 500, we’re the rare breed that still does very little offshoring, and that’s all because of [International Traffic in Arms Regulations] and export regulations," says Tom Shelman, CIO for Northrop Grumman.

 
 
Loading...
 
WHITE PAPERS

Managing an Offshore Development Center

Since the early 1990's companies have been searching for places in the world where they can tap into reduced development costs and a better business environment.
 

The Future of Financial Reporting

Finance and accounting executives must understand, adapt to, and manage the costs associated with changes: and doing so opens an opportunity to leverage this shift to better position their companies in the eyes of the investment community.
 

Offset Expenditures with Old Switches

Learn how to unleash the hidden cash in your used equipment.
 

5 Tips for Data Loss Prevention Solutions

RSA® The Security Division of EMC has identified 5 key considerations to help organizations simplify the evaluation process for selecting a DLP solution that is right for their business.
 

Communications Transformation Platform

The Communications Transformation Platform enables you to provide the services your customers demand - faster, cheaper and with less risk.
 

Global Change in the TV Industry

Capgemini and MediaXchange have captured key insight to the change across the TV industry.
 

WEBCASTS

Managing Client Systems in the Enterprise

Keeping client systems costs under control is just one of the many initiatives IT must address when trying to manag...
 

IT Consolidation Made Easy

The Primary IT Initiative for Reducing Costs
 

Webcast with Dan Vesset: Investing in Business Analytics Technology

What exactly is business analytics and why should you care? Dan Vesset of IDC and Gaurav Verma of SAS answer this a...
 

Capitalize on Your SAP Content

After 18 years of partnership and over 3,000 successful customer deployments, Open Text has become SAP's premier pa...
 

Enterprise Cloud Computing: Ready for Primetime?

The progression toward enterprise cloud computing is happening today, as industry leaders deploy technologies that ...
 

Preparing Your Business Services for the Future

Would you trust your network monitoring tools enough to know when something is truly halting a business service? Wh...
 

Resource Alerts

Get instant email notifications by topic when white papers, webcasts, and case studies are added to our library.

 
FEATURED SPONSORS
 
 
 
SPONSORED LINKS
 

Offshoring Risks - How Will You Stay in Control?

64-page prescriptive guide to security, compliance, and IT operations.

Get Google Enterprise Search for your business information.

Accenture IT Consulting: Enabling high performance. More...

Top Five CIO Challenges

Insight makes it easy to spend your Microsoft subsidy check.

Five minute business analytics assessment. Immediate results.

Dangerous Collaboration Practices: 5 Ways IT Can Minimize Risk

Accenture: Outsourcing for uncertain times. Click to learn more.

Keep online transactions fast with CA Wily APM

Get agile IT security with CA Security Management

Trade in your old laser printer and get up to $1000 back!

Taking the Service Desk to the Next Level

Revolutionizing Enterprise Application Deployment

Why Data Loss is Increasing--and What You Can Do About It

Data Loss Prevention: A Better Way to Approach Security

Learn how to managing client systems in the enterprise.

Build a High-Performance Open Web Platform

Mid-Sized Company CIO Community: infoBOOM!

Enterprise PBX Comparison Guide

Getting Value from Outdated Networking Equipment

Top-line Performance that's Bottom-line Efficient

White Paper: 8 Key Ingredients to Building an Internal Cloud

Read about virtualization and consolidation effort best practices

Building the Virtualized Enterprise with VMware Infrastructure

Reduce risk, gain agility. See how Progress can help your business.

Improve ROI, lower TCO and reduce energy consumption.

Introducing the new HP ProLiant G6 server family

Accenture: Outsourcing for Competitive Advantage. More...

Better spam protection with Postini for just $1/user/mo

Introducing the new HP ProLiant G6 server family

infoBOOM! - The Mid-Sized Company CIO's Exclusive Community

Accenture IT Consulting: Logical meets technological. More . . .

The Fraudster Economy Model: Operating a Business in the Underground

Payback in 9 months with CA Spectrum solutions

The Case for Investing in Business Analytics Technology. Read white paper.

Live Webinar: Applying Business Analytics. Click here to learn more

Seven Ways ITIL Can Help You in an Economic Downturn

Developing A Dynamic, Real-Time IT Infrastructure

Maximizing the Business Value of the PC Infrastructure

Communications and Collaboration Needs at Business Organizations

Using Open Source to Deploy Web Applications

Cloud Computing: Read about VMware's compelling vision & set of products

Enterprise PBX Buyer's Guide

Secondary Market Primer: Your Network at Half Price

How Interactive Viewer Reduces the Effort to Meet Visualization Requirements

Stop Application Fraud at the Source with Device Reputation

Learn about the VMware vSphere (TM) & Intel (R) Xeon (R) Processor 5500 Series

Learn how a virtualized enterprise can help your company reduce costs

Why Isn't Server Virtualization Saving Us More?