Offering regional and national programs, CIO (and CSO) events bring together some of the most respected names and thought leaders in information technology and security. Presented by CIOs and other senior level executives, these invitation-only programs offer timely topics and strong networking. Learn More »
Mid-Market CIO Panel: Tips and Techniques for Improving Vendor Relationships
July 15, 4:00 PM - 5:00 PM U.S./Eastern (GMT-4)
We'll highlight relationship priorities and best practices identified in a Council study, and we'll interact with a CIO panel on the approaches they've used to improve strategic vendor partnerships.
Secrets of Successful Vendor Contract Negotiations for the Mid-Market
Sept. 10, 2009, 11:00 AM - 12:00 PM U.S./Eastern (GMT-4)
On this free public Council teleconference, Matthew A. Karlyn, attorney at Foley & Lardner in Boston, will share tips on negotiating tactics and new, creative contract terms to help mid-market CIOs make better deals.
Executive Competencies Assessment Tool
Assess Your Business Leadership Skills with the Council's new benchmarking tool. Rate yourself in change leadership, strategy, customer focus and more.
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Point, Counterpoint: Are Customer References Ethical?
Ethics (or the lack of it) in corporate America has become a daily drumbeat in the news. Financial giants such ...
February 01, 2004 — CIO —
Ethics (or the lack of it) in corporate America has become a daily drumbeat in the news. Financial giants such as Citigroup and Merrill Lynch are being investigated for helping Enron (and now Parmalat) assemble their pyramid schemes. Mutual fund companies are being investigated for market timing practices. Business journalists are increasingly alert to the relationships Wall Street analysts have with the companies they rate. But the quid pro quo of customer references, wherein technology vendors provide discounts and preferential treatment to CIOs in return for good reviews, remains a flourishing practice.
Is this wise? Are there ways to get special consideration without crossing ethical boundaries?
Robert Urwiler, CIO of software company Macromedia, maintains that customer reference arrangements can be beneficial to all parties as long as certain rules are followed. Jerry Gregoire, former CIO of Dell and PepsiCo, disagrees, arguing that there’s never a good reason to be a poster child in exchange for preferential treatment.
Which argument do you buy?
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