Blackberry News & Tips Newsletter
 
NEWSLETTERS
 

CIO.com updates, insights and advice on technology, management and your career.

 CIO BlackBerry News and Tips
 CIO Research and Analysis
 CIO Microsoft
 CIO Insider
 
 
 
LEADERSHIP
 
CIO Executive Programs
The Leader in Face-to-Face Education for Senior Executives

Offering regional and national programs, CIO (and CSO) events bring together some of the most respected names and thought leaders in information technology and security. Presented by CIOs and other senior level executives, these invitation-only programs offer timely topics and strong networking. Learn More »

 
CIO Executive Council
A Peer-Advisory Service and Professional Association for CIOs

Webcast: In the Google Apps Cloud: How to Achieve Your Business Objectives

Dec 3rd, '09, 1 - 2 pm US/Eastern (GMT-5)

Join Council member Brent Hoag, Director, Global IT, at JohnsonDiversey, as he discusses the adoption of Google Apps which has helped meet four corporate goals; sustainability, simplification, increased employee productivity and global collaboration.

Webcast: Collaboration Initiatives: Benchmarks & Best Practices

Dec 15th, '09, 4 - 5 pm US/Eastern (GMT-5)

Join Council members Ruth Thorpe, VP & CIO at the U.S. Pharmaceutical Operations of Sanofi-Aventis, and Gary Kuyper, CIO at Bethany Christian Services, as they speak about their collaboration initiatives and experiences in how and why they chose the social networking and collaboration tools they are using and their business goals for collaboration, and facing culture change challenges.

Data Overview: Collaboration Initiatives Field Guide: Benchmarks & Best Practices

This appendix to the Council Field Guide provides an analysis which discusses benchmarks for collaboration IT implementation costs, adoption rates and payoffs. The overview identifies top IT and business goals and satisfaction rates for collaboration initiatives as well as best practices and lessons learned for implementing collaboration IT.

More / Register »

Learn more about the CIO Executive Council »



 
 
RESOURCE CENTER
 
 
 

Customer References Compromise Integrity

Advice is a dangerous gift. Give some and the best you can hope for is the other guy’s natural tendency ...

 

February 01, 2004CIO

Advice is a dangerous gift. Give some and the best you can hope for is the other guy’s natural tendency to ignore it. The next best thing you can hope for is that he never finds out you were motivated by anything but good intentions. That’s a lotta’ hopin’.

So, with that, here’s a little advice.

You should never agree to endorse or demonstrate a vendor’s product in exchange for anything?anything. Furthermore, you should never accept the endorsement of another CIO who has.

The reasons are simple: You don’t have to, and you shouldn’t want to.

Before I explain, it’s worth observing that, in spite of the presenters’ best efforts, all of the sales presentations you’ll ever have to sit through are pretty much the same. There’s the "Here’s why you should buy" portion followed by the "Here’s why you should buy now" part. At the heart of the "buy now" argument is the depressingly accurate notion that mutual interest is a more important catalyst to agreement than logic. What these pitches, of which there are basically three, share is that they are all reasonable, logical and completely bogus. I gave each of these offers a name some years back. See if you recognize any of them.

First, and certainly the silliest, is the one called Send a Boy to Camp, where the vendor offers substantial discounts, services or whatever if you agree to sign a contract before some magical and imminent date, usually at its quarter or fiscal year-end. On a stack of Bibles, I swear we’ve had salespeople who confided that if they closed the sale quickly, they would win a trip to Las Vegas or Branson or somewhere else equally exotic. Breathtaking.

The second, called There Goes the Neighborhood, is where the vendor in question reveals to you that all of your competitors have either purchased or are about to purchase its product. Now, to most really good IT departments this would seem like a compelling reason not to buy and a golden opportunity to create some differentiation, but by definition half of the IT departments out there are below average (present readership excluded, of course).

And the third pitch, called Tin Men, is the most transparent, potentially most dangerous offer and, worse, the one that requires you give up something in addition to your money. The Tin Men pitch got its name from the Barry Levinson movie of the same title. In it, there’s a scene where a couple of salesmen are taking photographs of a house. The woman of the house comes out to ask what they’re doing. "Taking before and after pictures for Life magazine," they tell her. She’s very excited until she learns her house is to be the before photo and a neighbor’s house is to be the after. Of course, if she’s willing to have her house aluminum-sided (for only the cost of labor and materials), then her home could be used for the after picture. Get it?

 
 
Loading...
 
WHITE PAPERS

Next Generation Remote Infrastructure Management

Read this paper to see how Genpact helps extract value from RIM engagements through its RIMnexgenSM approach.
 

Exchange 2007 Risks and Mitigation Strategies

This whitepaper will review the strengths of Exchange 2007 and areas where CIOs should consider third party solutions.
 

Solving On-premise Email Challenges

This white paper presents ten on-premise challenges and their on-demand services solutions.
 

A Comparative Cost Analysis of Email Environments

This Forrester report will help you evaluate the full cost of your email environment and it will explore the benefits of cloud-based technologies.
 

An Infrastructure and Operations Analysis

This Forrester Report review three basic architectures to consider as you evaluate taking your email into the cloud.
 

Email and Web Threats Require a Layered Defense

Learn how web threats are changing and how using a layered defense strategy can give you the security you need.
 

WEBCASTS

An Open Framework for Business Intelligence

Architecting Business Intelligence Applications for Change
 

Email and Web Threats Require a Layered Defense

Can you trust the cloud to secure your enterprise from email and Web threats? This Webcast discusses how web threat...
 

Smart techniques for application security: whitebox + blackbox security testing.

Whitebox & blackbox application security testing are two approaches for detecting vulnerabilities in Web-based and ...
 

Lower the Cost and Complexity of a Mobile Workforce through Automation

Lower the Cost and Complexity of a Mobile Workforce
 

Extending Client Refresh - 11 Steps to Maximize Savings

11 Steps to Maximize Savings
 

Consolidate Your Servers and Storage to Lower Costs with Oracle Database 11g

Live Webcast
Tuesday, December 8, 2009
2:00pm ET/ 11:00am PT

Oracle Database 11g and Oracle Real A...
 

Resource Alerts

Get instant email notifications by topic when white papers, webcasts, and case studies are added to our library.

 
FEATURED SPONSORS
 
 
 
SPONSORED LINKS
 

Cloud Computing--Latest Buzzword or a Glimpse of the Future?

10 Ways Excel Drives More Value from Your SAP Investment

AT&T Synaptic Storage as a Service. Expand on demand

Trend Micro ranked #1 against real-world malware. Read more.

Webinar: Jump-start your in-house e-discovery with Ringtail QuickCull from FTI Technology

Top Five CIO Challenges

Read the RSA report: Security for Business Innovation

64-page prescriptive guide to security, compliance, and IT operations.

Increase UPS efficiency without sacrificing protection.

eZine: A Roadmap to Reducing IT Complexity

Reduce risk, gain agility. See how Progress can help your business.

Virtualization Technology as a Business Solution

eZine: A Roadmap to Reducing IT Complexity

World-class trading technology solutions from NYSE Technologies.

If You're Paying for Telecom, You're Paying Too Much. Contact Asentinel Today.

Trade-In your old printer and save up to $1,000 plus free recycling!

infoBOOM! - The Mid-Sized Company CIO's Exclusive Community

Live Webinar: Applying Business Analytics. Click here to learn more

Removing Barriers To Better Server Virtualization Efficiency

4G Revisited. The Continued Evolution of Wireless Mobility.

What's Next for Enterprise Resource Planning?

Maximizing website Return on Information with high-quality search

Gartner Magic Quadrant, Application Delivery Controllers 2009

Authentication as a Service by Forrester Research

Cloud-Based Authentication for Next-Generation Extranets

Top to Bottom Performance Management Excellence at the City of Chicago

Return on Information: Google Enterprise Search pays you back. Get the facts.

VMware. The source for Business Infrastructure Virtualization.

ShoreTel tells businesses to untangle from competitors' complexity and turn to its brilliantly simple UC solution

See how AT&T can help protect your network.

Streamline IT Costs. Boost Performance with WAN Optimization.

Build your 1st app FREE with Force.com

TDWI checklist helps define data readiness for analytics. Download report.

A Clear View Toward Virtualization

Virtualization Technology as a Business Solution

The rules of infrastructure management just changed.

A Clear View Toward Virtualization

Interactive Q&A helps you discover key ways to maximize IT assets.

Ready to virtualize tier one applications? Check your virtualization maturity.

Think you can't afford a Cisco Switch? Cisco Catalyst Switches are now more affordable.

Five minute business analytics assessment. Immediate results.

The Case for Investing in Business Analytics Technology. Read white paper.

Upgrading to VMware vSphere with vWire

Top 10 Lessons Learned for Corporate 3G Mobile Broadband Deployments

CRM Built for IT: The Executive Guide to Selecting CRM that Meets IT Needs

Return on Information: Google Enterprise Search pays you back

ROI of Application Delivery Controllers

Making Consumer Two-Factor Authentication Simple and Cost-Effective

Mining the Cloud to Ease the Enterprise Compliance Burden

Solve Five Key IT Security Challenges with Cloud-Based Authentication