Offering regional and national programs, CIO (and CSO) events bring together some of the most respected names and thought leaders in information technology and security. Presented by CIOs and other senior level executives, these invitation-only programs offer timely topics and strong networking. Learn More »
Public Teleconferences
Join CIO Executive Council members and participate in the following live teleconferences:
* Planning for Succession:
Models for IT Leadership Development, June 23
* Change Leadership at General Growth Properties: A
Pathways Leadership Development Seminar, June 25
* Managing Change: Centralizing Your IT Organization
July 29
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April 17, 2008 — CIO —
The combination of innovative IT and a cooperative orientation toward vendors leads directly to better vendor performance and firm profitability.
SLAs are a critical component of any vendor contract. Beyond listing expectations of service type and quality, an SLA provides remedies when requirements aren't met.
Think brutal price negotiations with vendors benefits your business with cost savings? You may be surprised.
Many methods of quantifying ROI are inherently flawed. These tips can help you calculate your real return on investment.
Fundamental flaws in the request for proposal (RFP) process strip customers of nearly all negotiation leverage and put the vendor squarely in the driver's seat. These tips will make sure you're the one driving the deal.
Don't be so narrow-minded...vendor entertainment and press releases about customers are additional points for negotiation and can add value to your deal with any vendor.
© 2008 CXO Media Inc.
Just the basics, please. Sometimes we all need a refresher or we need to make sure our team and our colleagues are all on the same page.
Over 25 tutorials on everything from business intelligence to virtualization.