ATM Glitch Hits Systems Integration At Major Japanese Bank

By Martyn Williams

PAGE 2

The delay in joining the two systems has meant confusion for customers. Because the two ATM networks continue to operate independently, bank customers will sometimes face fees at certain times of day when using ATMs that previously belonged to the other bank from where their account used to be held. Bank of Tokyo Mitsubishi UFJ has been unable to close down many branches because it has had to keep the two networks in operation.

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