Offering regional and national programs, CIO (and CSO) events bring together some of the most respected names and thought leaders in information technology and security. Presented by CIOs and other senior level executives, these invitation-only programs offer timely topics and strong networking. Learn More »
Webcast: In the Google Apps Cloud: How to Achieve Your Business Objectives
Dec 3rd, '09, 1 - 2 pm US/Eastern (GMT-5)
Join Council member Brent Hoag, Director, Global IT, at JohnsonDiversey, as he discusses the adoption of Google Apps which has helped meet four corporate goals; sustainability, simplification, increased employee productivity and global collaboration.
Webcast: Collaboration Initiatives: Benchmarks & Best Practices
Dec 15th, '09, 4 - 5 pm US/Eastern (GMT-5)
Join Council members Ruth Thorpe, VP & CIO at the U.S. Pharmaceutical Operations of Sanofi-Aventis, and Gary Kuyper, CIO at Bethany Christian Services, as they speak about their collaboration initiatives and experiences in how and why they chose the social networking and collaboration tools they are using and their business goals for collaboration, and facing culture change challenges.
Data Overview: Collaboration Initiatives Field Guide: Benchmarks & Best Practices
This appendix to the Council Field Guide provides an analysis which discusses benchmarks for collaboration IT implementation costs, adoption rates and payoffs. The overview identifies top IT and business goals and satisfaction rates for collaboration initiatives as well as best practices and lessons learned for implementing collaboration IT.
Learn more about the CIO Executive Council »May 12, 2008 — IDG News Service —
It may not have been the greatest hack ever, but police say the malicious software sneaked onto restaurant chain Dave & Buster's corporate network was good enough to earn criminals hundreds of thousands of dollars.
Three men have been charged with hacking into the network and then remotely installing "packet sniffer" software on point-of-sale servers at 11 Dave & Buster's locations throughout the U.S.
A packet sniffer logs information being sent over a network. In this case, the criminals used it to log credit- and payment-card data as it was sent from the branch locations to corporate headquarters.
The hacking took place from April to September 2007 and was lucrative, according to court filings. At Dave & Buster's Islandia, New York, location, for example, the hackers accessed details of about 5,000 payment cards. The information was sold to other criminals who then used the card numbers to scam online merchants. The criminals were able to post at least US$600,000 in fraudulent transactions from 675 cards taken from this one store.
Contacted by IDG Enterprise Service, the Islandia Dave & Buster's restaurant manager said he was unaware of any fraud being linked to his location. Dave & Buster's corporate offices did not return a call seeking comment.
Dave & Buster's operates about 50 restaurants in the U.S. The locations feature video games, billiards and arcade-style games.
The people charged are Maksym Yastremskiy, Aleksandr Suvorov and Albert Gonzalez. Yastremskiy and Suvorov are being held in Turkey and Germany, respectively, and face fraud and computer hacking charges.
Yastremskiy "was one of the biggest resellers of stolen credit card data targeted by the USSS [United States Secret Service]," said Special Agent Matthew Lynch in a sworn statement filed in the case.
Gonzalez, who was arrested in Miami within the past two weeks, wrote the packet sniffing software, Lynch said. He was charged with one count of wire fraud conspiracy.
The three men charged in this case were arrested over the past year, but the case was sealed until Monday.
Unfortunately for the criminals, Gonzalez's code had some problems, according to Lynch.
In April 2007 it bombed its first test, on a point-of-sale server at the Dave & Buster's in Arundel, Maryland. "The packet sniffer malfunctioned ... and no credit or debit card account information was captured, " Lynch said.
Even when the packet sniffer worked, the hackers were forced to keep returning to the Dave & Buster's network and restarting their malicious software, Lynch said. A bug in the packet sniffer caused it to shut down whenever the computer it was monitoring rebooted.