Offering regional and national programs, CIO (and CSO) events bring together some of the most respected names and thought leaders in information technology and security. Presented by CIOs and other senior level executives, these invitation-only programs offer timely topics and strong networking. Learn More »
Social Responsibility's Strategic Benefits
December 15, 11:30 AM - 12:30 PM US/Eastern (GMT-5)
Join Ed Granger-Happ, CIO of Save the Children, for a discussion of how creating an organization that is socially responsible improves staffing, retention, leadership development and overall corporate health.
Working With and Communicating to Your Board of Directors
January 13, 2009, 4:00 PM - 5:00 PM US/Eastern (GMT-5)
CIO panelists who will share tips and experiences working with their boards: Twila Day of SYSCO; Jeff O'Hare, West Corp.; Marc West, formerly with H&R Block.
IT's Role in Growing Mid-Market Companies
January 14, 4:00 PM - 5:00 PM ET (GMT-5)
Mid-market Council members will share their companies' stories and challenges in driving or coping with growth. Panelists represent Veterinary Pet Insurance, Medicis Pharmaceutical, and Intrax Cultural Exchange.
Learn more about the CIO Executive Council »
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Where Does IT Go in a Supply Chain Overhaul?
If your boss reads the story in the current issue of Fortune about Avon’s supply chain rehab, be sure she ...
October 19, 2004 — CIO — If your boss reads the story in the current issue of Fortune about Avon’s supply chain rehab, be sure she reads it to the end. Because it’s in the last two or three paragraphs of the 2,664-word book excerpt Avon Gets Its (Supply Chain) Makeover that the glowing report on Avon’s turnaround mentions IT. Which appears to be the one shadow on the otherwise courageous, ambitious, laborious and successful reworking of the global company’s supply chain from end to end.
The authors say:
The company was determined that its supply chain transformation be process-driven, not systems-driven. Instead of overhauling its computer systems, the company wanted to get its processes right first. The leadership team felt that doing both at once would be unmanageable. Aside from creating the central data repository and the web-based system for suppliers, systems upgrades were put on hold—even though Avon’s country-based entrepreneurial model had resulted in a jumble of systems.That has admittedly caused problems and frustrations, and apparently "Avon has begun designing a global platform to replace the existing system and support the new processes."
IT folks might think it better to consider all of that before the rejiggering of suppliers and fabrication plants and bottle designs.
The details of the project, including surprise successes and hard decisions, make a good read. The excerpt is from Strategic Supply Chain Management, by Shoshanah Cohen and Joseph Roussel.
(Subscription required to access Fortune online. Story in the Nov. 1 print edition.) © 2008 CXO Media Inc.
Protecting the Code: Technology Escrows Safeguards Critical Software
The Customer Communications Management Platform - Key Functionality and Best Practices
Business Process Utility: Accelerating Change Through Standardization
Ovum Navigator: Applications Outsourcing
Optimizing Infrastructure Control
IT Service Management: Metrics That Matter
Raising the Bar on Business Service Delivery: Best Practices in Application Performance
Mobilizing the Warehouse at IBM Burlington
The customer relationship becomes more personal: A fresh look at the impact of customer intimacy
Thought Leadership: The Changing Face of Outsourcing
Paving the Way for Trusted Collaboration
Enabling the Global Enterprise
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Cisco: Huge international interest in developer contest
Startup Ctera will offer cloud storage through carriers
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Apple Unveils New MacBook Pro, iLife/iWork Suites at Macworld
Apple says goodbye to Macworld, without Jobs
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