UnitedHealthcare Data Breach Leads to ID Theft

By Robert McMillan
Tue, June 03, 2008

IDG News Service —

A data breach at UnitedHealthcare has led to a rash of identity-theft crimes at the University of California, Irvine.

To date, 155 graduate and medical students at the school have been hit by the scam, in which criminals file false tax returns in the victim's name and then collect their tax refunds.The breach affects 1,132 graduate students who were enrolled with the University's Graduate Student Health Insurance Program in the 2006-07 school year, said Cathy Lawhon, media relations director with the university.

University of California, Irvine (UCI) police and IT staff have been investigating the crime for several months, she said.

"In February, the police began getting reports from graduate students that when they filed their income tax returns, they were being told that their returns had already been filed using their Social Security numbers," she said.

Local and federal law-enforcement agencies have also been called in to help with the ongoing investigation and have traced the source of the data breach to UnitedHealthcare, the carrier for the school's graduate student health-insurance program, Lawhon said.

Based in Minnetonka, Minnesota, UnitedHealthcare is one of the largest health care service providers in the United States. A company spokeswoman confirmed that some UCI students' personal information "may have been accessed without authorization," but could not comment on the source of the breach.

Other UnitedHealthcare customers have not been affected, she added. "As far as we know, this situation was isolated to UCI."

According to U.S. Internal Revenue Service spokesman Jesse Weller, scammers have been particularly aggressive this year, hoping to cash in on the federal government's economic stimulus payments. "Even before the law was signed& scammers were attempting to get victims related to the stimulus payment, and it has continued since that time," he said.

The IRS is now in the process of sending checks of US$300 to $600 per person to an estimated 130 million households in the U.S. as a result of this Feb. 13 stimulus package.

Weller could not comment on the UCI breach.

The university has set up a Web page for those who think they may have been affected by the scam.

Learn how your answer to this question compares to your peers by taking this quick poll. See how your peers are dealing with the challenge of ensuring a highly capable server infrastructure as technological shifts impact the application server platform.
With increasing data growth, comes increased need for data security.  The existing DLP model, with a focus on compliance/enforcement is not sufficient as the data discovery and classification capabilities are not granular enough.  Read this paper to find how you can efficiently and accurately manage your risk by rapidly inventorying and classifying your data and then developing remediation workflows that support business needs. 
This paper breaks down attack sources into four categories: external, malicious insiders, accidental insiders, and unknown.
The rapid growth of data and technology is creating challenges for organizations as this digital data is considered to be business communications and must be preserved according the same industry-specific regulations governing the retention and discovery of emails and more traditional forms of electronic communications. This paper examines the role that Data Loss Prevention ("DLP") technology can play in helping organizations address the challenges of locating information in response to electronic discovery.
This research, conducted by the Ponemon Institute, focuses on issues relating to the use of data protection solutions such as endpoint encryption and data loss prevention within the workplace.
This report, by Jon Oltsik from Enterprise Strategy Group, examines the need for a new business-centric approach to DLP in order to align business and security requirements.
As greater numbers of datacenter servers transition from the physical to the virtual world, the components of virtualization success come to the fore. What scores of organizations have discovered is that success is derived from an optimal pairing of the right software platform with the right hardware platform.
Have you been looking to hear about customer's experiences with the new VMware vCenter Site Recovery Manager product? View this webcast to learn about VMware customer, Navicure, and their experiences testing and evaluating the recovery manager, their progress in implementing it in their environment and their advice other customers considering using vCenter.
Many enterprises have discovered that the use of virtualization to support desktop workloads creates a range of significant benefits. These benefits include price efficiencies, improved IT management and greater agility and choice for end users.

This VMware sponsored webcast with IDC will provide both quantitative measurement of the business value -- defined as the expected ROI -- and qualitative analysis associated with the use of VMware View™. IDC will also provide an analysis of the View Composer and ThinApp™ features of VMware View, including the business value of these solutions and an overview of how they work.

Attend this webcast to learn about:
- Challenges and barriers that might impede the adoption of desktop virtualization
- Navigating roadblocks to facilitate a strategic implementation
- Optimizing qualitative and quantitative benefits to IT and your business
VMware recently announced VMware vFabric™ Data Director, a new database deployment and operations platform that enables enterprise IT organizations to offer database as a private cloud service. Built on top of VMware vSphere 5, vFabric Data Director enables IT organizations to ontrol database sprawl through automation and consistent policy enforcement and accelerate application development cycles with self-service database management. Attend this webcast to learn how vFabric Data Director can help you build database-as-a-service in your datacenter.
A simple, cost-effective disaster-recovery solution for virtual environments is high on the agenda for IT organizations as they virtualize more business-critical applications with VMware. VMware vCenter™ Site Recovery Manager-the market-leading disaster-recovery product-ensures the simplest and most reliable disaster protection for all virtualized applications. VMware vCenter Site Recovery Manager provides centralized management of recovery plans, enables nondisruptive testing and automates site-failover processes.
Traditional disaster recovery solutions are often too expensive, complex and unreliable to meet business requirements. As a result, IT departments are hesitant to expand disaster protection beyond their most critical applications, largely because they are uncertain whether the quality of the protection is really worth its cost. VMware vCenter™ Site Recovery Manager 5 is the market-leading disaster recovery product that addresses this situation for organizations of all kinds. It complements VMware vSphere to ensure the simplest and most reliable disaster protection for all virtualized applications.
Newsletter Sign-Up »

Receive the latest news test, reviews and trends on your favorite technology topics

Choose a newsletter
  1. View all Newsletters | Privacy Policy
Resource Center