Five Ways CIOs Can Impress Their CEOs: Today and in the Future

CEOs will increasingly demand that IT leaders excel in leadership, strategic thinking, marketing IT, business and communication. Prepare for the change.


Wed, June 04, 2008
Page 3

Patrick: If you can demonstrate that you're different and bring strong business skills, you will be in demand.

Merry: Who has the broadest perspective across the business? The CIO. We've seen everything done several times over and can give that perspective back to the executive team. But we must have the [courage] to challenge the people who see themselves as experts in their function area. Speak up or you donâ¬"t have the right to be in the room.

CIO: CEOs say they want the CIO to make this broad, strategic contribution as a business partner, yet they continue to have the CIO report to the CFO.

Badavas: The CIO has to report to a C-level person who believes that people should not just be focused on their functional silo. It's fine if the CIO reports to a CFO who is tracking to be a CEO. But if it's a functional-oriented CFO, then that flows down hill, meaning the CIO will probably be expected to focus on the IT function only. How can the CIO communicate the value of IT if the CFO has IT sitting in a corner just like the maintenance function of the company?

Steve Merry, CIO of the Sara Lee Corp
"Technology is a given; we need to get value from that by removing the clutter and making it easy to use. "
Steve Merry, CIO of the Sara Lee Corp.

Patrick: One of first questions I get from CIOs when I'm conducting a search is "tell me about the reporting structure." In general, the reporting structure is a good proxy for how strategic the role ultimately will be. It's not an absolute—I meet some highly effective and strategic CIOs who report to CFOs. But it is a good indicator. More important is how the company is structured. Is it in a way that truly leverages the CIO position? It's clear that Steve [Merry] plays a strategic role because he's meeting with the business leaders regardless of who he reports to. It's not black and white.

Gupta: The reporting relationship is just one indicator. Is the CIO involved in the informal dialogue that happens within senior leadership circles? If you are only involved when presenting the IT plan, then the opportunity is missed. I think CIOs do have the broadest possible perspective of the business. But why doesn't the rest of the organization understand that? The answer lies in communication; the ability of the CIO, and just as importantly, his IT team, to speak the language of the business.

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