Offering regional and national programs, CIO (and CSO) events bring together some of the most respected names and thought leaders in information technology and security. Presented by CIOs and other senior level executives, these invitation-only programs offer timely topics and strong networking. Learn More »
Social Responsibility's Strategic Benefits
December 15, 11:30 AM - 12:30 PM US/Eastern (GMT-5)
Join Ed Granger-Happ, CIO of Save the Children, for a discussion of how creating an organization that is socially responsible improves staffing, retention, leadership development and overall corporate health.
Working With and Communicating to Your Board of Directors
January 13, 2009, 4:00 PM - 5:00 PM US/Eastern (GMT-5)
CIO panelists who will share tips and experiences working with their boards: Twila Day of SYSCO; Jeff O'Hare, West Corp.; Marc West, formerly with H&R Block.
IT's Role in Growing Mid-Market Companies
January 14, 4:00 PM - 5:00 PM ET (GMT-5)
Mid-market Council members will share their companies' stories and challenges in driving or coping with growth. Panelists represent Veterinary Pet Insurance, Medicis Pharmaceutical, and Intrax Cultural Exchange.
Learn more about the CIO Executive Council »
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Eight Reasons Why Companies Still Say 'No' to SaaS
Amid growing SaaS hype, many enterprises have discovered sound reasons to ignore software-as-a-service. Here are the top eight, according to Forrester Research.
June 05, 2008 — CIO — The enthusiasm for and growth in the software-as-a-service (SaaS) market cannot be discounted. SaaS has become a viable and cost-effective (initially, at least) means of application delivery for the small, midsize and even large businesses.
A sampling of recent CIO headlines and article themes tells the tale: "Enterprises Adopt SaaS Aggressively"; "CIOs Embrace On-Demand Software. Really, They Do."; "SaaS CRM has gone mainstream"; and "On-Demand Software: SaaS Appeal."
And yet, according to Forrester Research survey data, not everyone has jumped on board the SaaS Train. (If you want a "cold SaaS shower," see "The Truth About Software as a Service.")
A late 2007 survey of North American and European software IT decision-makers found that just 16 percent of respondents said they were already using or currently piloting SaaS applications. Conversely, more than 80 percent were still on the sidelines—curious, for sure, but not yet completely sold or running SaaS apps right now. (Forty-six percent said they were interested in SaaS or planning to pilot; 37 percent said they were "not at all interested.")
So what's the holdup? "The SaaS market is still shaking out, marked by an abundance of startups, acquisitions and even some early examples of companies having to shut their doors," write Forrester analysts Liz Herbert and Bill Martorelli in the April 2008 "SaaS Clients Face Growing Complexity" report. "Many firms are hesitant to invest in SaaS, particularly if there is no on-premise option to migrate to or other clear exit strategy." (See the top eight reasons, below.)
Why North American Enterprises Aren't Interested in SaaS
According to a Forrester Research survey, these are the top eight reasons why companies say "No Thanks" to SaaS.
| Percent | Reason |
|---|---|
| 66% | Integration issues |
| 61% | Total cost of ownership concerns |
| 55% | Lack of customization |
| 50% | Security concerns |
| 42% | "We can't find the specific application we need" |
| 39% | Complicated pricing models |
| 39% | Application performance |
| 34% | "We're locked in with our current vendor" |
| (Note: Multiple responses accepted) |
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JJ Barnicke Limited Case Study
HJ Heinz Case Study
Gartner on Data Deduplication Cost Savings
Revolutionizing Endpoint Security with a Single Agent
Data Protection: Challenges for the Traveling User
Optimizing Wide-Area Data Services Webcast
Dashboard Strategies for Business Users
Raising the Bar on Business Service Delivery: Best Practices in Application Performance
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