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Webcast: In the Google Apps Cloud: How to Achieve Your Business Objectives

Dec 3rd, '09, 1 - 2 pm US/Eastern (GMT-5)

Join Council member Brent Hoag, Director, Global IT, at JohnsonDiversey, as he discusses the adoption of Google Apps which has helped meet four corporate goals; sustainability, simplification, increased employee productivity and global collaboration.

Webcast: Collaboration Initiatives: Benchmarks & Best Practices

Dec 15th, '09, 4 - 5 pm US/Eastern (GMT-5)

Join Council members Ruth Thorpe, VP & CIO at the U.S. Pharmaceutical Operations of Sanofi-Aventis, and Gary Kuyper, CIO at Bethany Christian Services, as they speak about their collaboration initiatives and experiences in how and why they chose the social networking and collaboration tools they are using and their business goals for collaboration, and facing culture change challenges.

Data Overview: Collaboration Initiatives Field Guide: Benchmarks & Best Practices

This appendix to the Council Field Guide provides an analysis which discusses benchmarks for collaboration IT implementation costs, adoption rates and payoffs. The overview identifies top IT and business goals and satisfaction rates for collaboration initiatives as well as best practices and lessons learned for implementing collaboration IT.

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What Your Team Can Learn About Innovation from The Simpsons

Creating the longest-running primetime animated TV series -- in which it takes nine months to produce an episode -- is more like IT management than you might think.

 

June 20, 2008CIO

Probably the only technical qualification to put Joel Cohen, a writer and associate producer of The Simpsons, in front of the keynote crowd at the Red Hat Summit in June was that Red Hat Enterprise 5 was used to render some of the animation in The Simpsons movie. But Cohen had surprisingly deep—and quite entertaining—advice about innovation and the creative process to offer the conference attendees.

"Also, I'm eye candy," Cohen added.

image of The Simpsons family
Copyright 2008 Fox Broadcasting Company

Managing and encouraging creativity is a large part of Cohen's job. There are more than 400 Simpsons episodes to date, and Cohen and his team need to keep the storylines fresh. During his keynote address, he used Simpsons' video clips to illustrate his points—a far more fun set of examples than one ordinarily sees in conference presentations—and shared tips that can apply to any business. (Clips of Ralph Wiggum or PowerPoint slides filled with pie charts? We'll take Ralph any day.)

For example, Cohen discussed how important the business environment is for generating a creative mindset. He explained that, from its earliest days, The Simpsons producers negotiated with the Fox TV network that the Fox brass wouldn't send a constant barrage of executive "notes" to the writers, suggesting how to change a script. (The result of such notes is typically lots of last-minute script changes, and the cast doesn't have time to prepare properly. Writers hate them even more than actors do.) Cohen attributes the show's great success to the autonomy of the writing team. The only interference Fox has is through its censor, he said. "Right now, the censor thinks nothing going out is too offensive."

Cohen also emphasized that innovation needs to be "relateable." That is, the intended user has to have something familiar and understandable to be able to appreciate the difference offered by the improvement (like Homer's ridiculous addiction to doughnuts). "Jokes are a pretty good template for innovation," Cohen said. We laugh at the "twist"—the pleasant surprise—but jokes are only funny when we can relate to the lead-up, he added.

It's also important to encourage a culture of brainstorming. If you want to gauge the group culture, see what happens when someone suggests a "bad idea," Cohen said Members of productive teams "see the negative potential" of the bad idea and add to the suggestion, helping to turn it into something better. Then, Cohen said, the team can be aware that it can achieve more as a group than as a bunch of individuals.

 
 
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