Apple iPhone 3G First Impressions: Improved, but Still Flawed

Reviewers fault battery life, 3G coverage, and service-plan costs. But the sound quality and download speeds are much improved.

By Edward N. Albro

CONNECTIONS
Apple
AT&T
PAGE 2

Battery life: Mossberg's tests found that the iPhone 3G delivered 4 hours, 27 minutes of talk time. "More important," he says, "in daily use, I found the battery indicator on the new 3G model slipping below 20% by early afternoon or midafternoon on some days, and it entirely ran out of juice on one day."

As with the first iPhone, you can't replace the battery in the iPhone 3G, meaning you have to charge early and often--or use workarounds. Mossberg says he used Wi-Fi instead of 3G for data transactions, turned down the screen brightness, and at times turned 3G off entirely to save juice.

Cost: All three reviewers point out that despite a drop in the cost of the iPhone itself, having one will end up costing you more than owning a first-gen iPhone. That's a result of increases in the cost of AT&T's phone and data plans. Though you save $200 on the phone, you'll pay $240 more for the service over the life of the two-year contract you must purchase, Mossberg writes.

GPS: The bottom line on the iPhone's new GPS capabilities is that they're nice but limited. Pogue points out that they can't provide turn-by-turn directions, merely showing you as a blue spot moving along a map--and sometimes they can't even do that. "The metal of a car or the buildings of Manhattan are often enough to block the iPhone's view of the sky, leaving it just as confused as you are," he writes.

Business support: Apple has boasted that the new iPhone will work much better with corporate e-mail servers. Baig reports on connecting the iPhone 3G to his company's e-mail network, and he comes away impressed. "Messages and calendar entries are 'pushed' to the device, so they show up right away, just as they do on other computers. With your employer's blessing, set-up is a relative cinch."

Mossberg points out a potentially serious problem, though: "While you can have both personal and Exchange email accounts on the new iPhone, if you synchronize with Exchange calendars and contacts, your personal calendar and contacts are erased."

Third-party apps: Mossberg and Baig tried a few early iPhone apps and liked what they found. Baig says Cro-Mag, a caveman racing game that uses the phone's accelerometer to steer, is "difficult but fun." Mossberg believes "the iPhone has a chance to become a true computing platform with wide versatility."

Audio quality: All the reviewers comment on the new iPhone's improved audio quality. "You sound crystal clear to your callers, and they sound crystal clear to you. In fact, few cellphones sound this good," Pogue raves. Mossberg concurs, but complains that "the new phone produced an echo when used with the built-in Bluetooth system in my car."

Apple iPhone 3G

Loading...
Mobile MarketSpace
Retooling IT for a Mobile Workforce
Check out this research note from IDC for guidance. Learn more »
The Continued Evolution of Wireless Mobility
Learn about the two leading 4G technologies, the current status of deployed 4G networks, and how to manage long-term 4G costs Learn more »
Thinking About Deploying Mobile Broadband?
Explore lessons and best practices experienced by companies that have deployed mobile broadband to their workforce. Learn more »
Improving Healthcare Delivery with Role-Enabled Communications
Today, more healthcare IT organizations than ever are interested in implementing UC applications in a planned, cost effective manner. In order to meet their tremendous potential for improved healthcare delivery requires far more than UC; it requires role-enabled communications. Learn more »
Mobility Enables True Unified Communications
Deploying UC in conjunction with a mobility solution can increase employee productivity and improve customer service enabling workers to more easily collaborate from disparate locations. Learn more »
Making Consumer TwoFactor Authentication Cost-Effective
Offering your customers the security of two-factor authentication can help you boost your online business. Learn more »
Solve Five Key IT Security Challenges
Get a high level of security with minimal user impact. Learn more »
 
SPONSORED LINKS
 

Top 10 Lessons Learned for Corporate 3G Mobile Broadband Deployments

Mobile Security: The Essential Ingredient for Today's Enterprise

White Paper: Legacy Tools: Not Built for the Helpdesk

Learn how to maximize the mobile web opportunity

Upgrading to VMware vSphere with vWire

Maximizing website Return on Information with high-quality search

See how AT&T can help protect your network.

Webcast: Unleashing the Power of Customer Data

White Paper: Improve Agility with Operational Responsiveness

Taking a Seat at the Executive Table: The Reality of Virtualization

White Paper: Next Generation Remote Infrastructure Management

Keeping Your Members Safe from Online Scams and Predators

The Total Economic Impact of Network Security Intrusion Prevention

Generation Remote Infrastructure Management - Changing the Paradigm

Cloud-Based Email Management: Opinion Shifts In Favor

eBook: How Can You Make Your People Productive Anywhere?

Achieving Business Agility with Application Grid

Taking the Service Desk to the Next Level

Learn about The Information Technology Infrastructure Library.

Return on Information: Google Enterprise Search pays you back. Get the facts.

VMware. The source for Business Infrastructure Virtualization.

ShoreTel tells businesses to untangle from competitors' complexity and turn to its brilliantly simple UC solution

Top Five CIO Challenges

Read the RSA report: Security for Business Innovation

64-page prescriptive guide to security, compliance, and IT operations.

4G Revisited. The Continued Evolution of Wireless Mobility.

White Paper: 5 Best Practices for Smartphone Support

Five-Step Mobility Management Plan

White Paper: Visibility and the New Normal of Mobile Work

Return on Information: Google Enterprise Search pays you back

Cut Costs & Green Your IT Operations with PC Power Management

White Paper: 4 Customer Service Myths

White Paper: Managed Security for a Not-So-Secure World

Global Research: CIOs Weigh In On Virtualization

5 Key Virtualization Management Challenges

Secure Email and Web-Based Communication from Evolving Attacks

WagerWorks Takes Fraudsters Out of the Game using iovation

Seven Design Requirements for Web 2.0 Threat Protection

Increase UPS efficiency without sacrificing protection.

Learn how advanced forecasting tools can deliver significant business results for global corporations.

Lower IT Costs with Oracle Database 11g Release 2

Ready to virtualize tier one applications? Check your virtualization maturity.

Seven Ways ITIL Can Help You in an Economic Downturn

Tips for successful virtualization management.

AT&T Synaptic Storage as a Service. Expand on demand

Trend Micro ranked #1 against real-world malware. Read more.

Webinar: Jump-start your in-house e-discovery with Ringtail QuickCull from FTI Technology

Streamline IT Costs. Boost Performance with WAN Optimization.

Build your 1st app FREE with Force.com

TDWI checklist helps define data readiness for analytics. Download report.

 
 
RESOURCE CENTER