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CIO Executive Council

A Peer-Advisory Service and Professional Association for CIOs

Webcast: In the Google Apps Cloud: How to Achieve Your Business Objectives

Dec 3rd, '09, 1 - 2 pm US/Eastern (GMT-5)

Join Council member Brent Hoag, Director, Global IT, at JohnsonDiversey, as he discusses the adoption of Google Apps which has helped meet four corporate goals; sustainability, simplification, increased employee productivity and global collaboration.

Webcast: Collaboration Initiatives: Benchmarks & Best Practices

Dec 15th, '09, 4 - 5 pm US/Eastern (GMT-5)

Join Council members Ruth Thorpe, VP & CIO at the U.S. Pharmaceutical Operations of Sanofi-Aventis, and Gary Kuyper, CIO at Bethany Christian Services, as they speak about their collaboration initiatives and experiences in how and why they chose the social networking and collaboration tools they are using and their business goals for collaboration, and facing culture change challenges.

Data Overview: Collaboration Initiatives Field Guide: Benchmarks & Best Practices

This appendix to the Council Field Guide provides an analysis which discusses benchmarks for collaboration IT implementation costs, adoption rates and payoffs. The overview identifies top IT and business goals and satisfaction rates for collaboration initiatives as well as best practices and lessons learned for implementing collaboration IT.

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Goodwin Procter Makes Strong Case for Knowledge Management

Integrates data using Microsoft's Sharepoint

A Better Way to Find Data

When Goodwin Procter attorneys assemble documents for a client's case, the data comes from, among other systems, an Interwoven document management system and an Interaction CRM system and Lexis-Nexis.

When a client called with a question, finding the answer used to mean launching more than one application and looking up the data in different systems. Attorneys needed contact information, documents, billing information, and more. The process sometimes took hours.

But all the information had two things in common says Andrew Kawa, Goodwin Procter's development manager, who leads its system development efforts:

"Everything is based on the client number and the matter number." ("Matter" is a term that describes all the facets of a case). The numbers provided the key to integrating the data through SharePoint. SharePoint is used to build a set of web pages within the Goodwin Procter intranet based on the selected matter number. Once a user selects a matter, the pages with the relevant documents are dynamically generated and accessed via a tabbed menu. Each tab represents integration with one of Goodwin Procter's corporate applications.

Now, "Instead of having to launch the different systems from the desktop, or the web interface, or [open] the document management system, we were able to pull all of this information into a one-stop-shop view for the users in our company," Kawa says.