Google Mislabels Blogger Sites As Splogs, Locks Them

By Juan Carlos Perez
Mon, August 04, 2008

IDG News Service —

In an attempt to rid its Blogger service from spam blogs, or splogs, Google mistakenly flagged a number of legitimate sites last week, prompting the company to scramble to unlock them.

A bug in Google's data processing code caused the problem, leading the detection system to lock Blogger blogs that had otherwise passed the inspection by the company's spam algorithms, Google said on Saturday in an official blog.

"We are adding additional monitoring and process checks to ensure that bugs of this magnitude are caught before they can affect your data," wrote a Google official named Siobhan in the Blogger Buzz blog Saturday.

Google didn't immediately respond to a request for comment, so the scope of the problem isn't clear, but it apparently was significant, judging by the contriteness expressed in various official postings.

"We want to offer our sincerest apologies to affected bloggers and their readers," the official wrote. "At Blogger, we strongly believe that you own and should control your posts and other data. We understand that you trust us to store and serve your blog, and incidents like this one are a betrayal of that trust."

Google, which sent e-mail to the horrified publishers of the flagged blogs notifying them their sites had been locked after being classified as spam, first acknowledged the problem on Friday afternoon.

"To those folks who have received an email saying that your blog has been classified as spam and can't post right now, we offer our sincere apologies for the trouble," a Google official named Brett wrote on Blogger Buzz on Friday. Google posted a similar announcement on another official Blogger blog called Blogger Status.

All blogs incorrectly flagged as spam have been reinstated, according to Google.

Blogger users began reporting the spam-identification problem early last week to the official Blogger Help Group, starting numerous threads about the issue.

The intensity of many of the complaints highlights the sense of helplessness individuals and businesses feel when a trusted technology provider fails them, even if the affected service is free, as is the case with the Web-hosted Blogger publishing platform.

With the popularity of cloud computing rising, many users, from individual bloggers to large corporations, are increasing their use of Web-hosted software, which offers a number of advantages but leaves them with little power to address outages or loss of data, since vendors have the applications in their servers.

Google's actions to clean up the Blogger platform no doubt respond to its broad misuse by scammers and malicious hackers to link to or distribute malware, a problem recently documented by Internet consumer advocacy group StopBadware.org.

Scammers' exploit of Blogger made Google the owner of the fifth-largest malware-infected network in the world in May, according to StopBadware.org, which counts Google among its supporters.

In June, a Blogger bug affected publishers that post to their blogs via FTP (File Transfer Protocol).

For your IT organization to keep pace with the business, you need a new, faster approach to infrastructure deployment-an approach that increases agility and accelerates time to application value. That's HP Converged Systems. Built on Converged Infrastructure, these systems deliver the industry's first portfolio of pre-integrated, tested, and optimized infrastructure solutions for applications running in virtual, cloud, dedicated, or hybrid environments.
Even though virtualization has brought positive change to enterprise IT over the last decade, some skepticism remains about how valuable virtualization can be in the way companies deliver and run business applications. Uncover the truth about how you can run your business critical applications with confi dence without sacrifi cing
availability or service quality-and at lower costs.
This IDG whitepaper highlights key findings based on the Quickpoll Survey conducted with more than 300 Enterprise and Commercial IT decision makers worldwide about the state of their virtualization of business critical applications. This paper answers such questions as: What drivers are pushing companies to extend virtualization beyond servers? and What value are they realizing? Central to the paper are key results that expose risks of the past (fears of limited ISV support, performance impact) no longer are a factor for companies moving to 80+% virtualized.
This guide focuses on key considerations for IT Architects who are in the process of migrating Java applications from UNIX to Linux as part of their VMware server consolidation project.
This IDC white paper explains how much of the Enterprise IT community is at a crossroads in extending their journey to the private cloud: Companies must virtualize their business critical applications in order to reap the benefits of cloud computing. The paper also includes two case studies and a sidebar highlighting the experiences of three enterprises with virtualizing their business-critical applications, which include Oracle and Microsoft SQL databases, SAP and enterprise Java, and a Microsoft Exchange email system.
This guide provides best practice guidelines for deploying Exchange Server 2010 on vSphere.
Download this webcast to learn about the design considerations for virtualizing SQL workloads, performance and scalability information and high-availability options, as well as support considerations
Download this webcast to learn the virtual hardware design considerations for Exchange 2010, deployment using the building block approach, options for high-availability and disaster recovery and support considerations.
Virtualizing business-critical applications has become a key focus for organizations as they move along their virtualization journey. With the launch of VMware vSphere® 5, VMware is helping customers accelerate the deployment of business-critical applications, including Exchange, SQL, SAP and Oracle.
Want to say goodbye to missed SLAs? VMware can help you virtualize mission-critical applications such as Oracle, MS Exchange and SharePoint to achieve dramatic improvements in uptime, performance and responsiveness. In this webcast, we'll discuss the key benefits of virtualizing your agency's most critical applications and Oracle databases as a necessary first step in fulfilling OMB's mandate to move IT services to the cloud. With VMware, you'll be on the way to quick, effective and full compliance.
The complexity, cost and technological bloat of traditional Java EE application servers are often barriers to running a lean and efficient IT organization. Increased need for scalability and rapid application delivery are driving businesses to reconsider the platform they use for application deployment. By combining the portability and agility of the Spring framework with a lightweight application server, your organization can meet business demands while staying within budget constraints. VMware vFabric™ tc Server is a modern, lightweight Java application server based on Apache Tomcat. It improves developer productivity, control and manageability-and is the most flexible platform for virtualizing Java applications and workloads for the cloud. View this webcast to learn about real-world examples of companies that have adopted VMware vFabric tc Server and how to plan for future cloud deployments.
Traditional disaster recovery solutions are often too expensive, complex and unreliable to meet business requirements. As a result, IT departments are hesitant to expand disaster protection beyond their most critical applications, largely because they are uncertain whether the quality of the protection is really worth its cost. VMware vCenter™ Site Recovery Manager 5 is the market-leading disaster recovery product that addresses this situation for organizations of all kinds. It complements VMware vSphere to ensure the simplest and most reliable disaster protection for all virtualized applications.
Newsletter Sign-Up »

Receive the latest news test, reviews and trends on your favorite technology topics

Choose a newsletter
  1. View all Newsletters | Privacy Policy
Resource Center