TJX Data Breach: Ignore Cost Lessons and Weep

While monetary costs from a massive data breach are bad enough, the damage to reputation and the resulting loss of business can be considerable. The recent indictment of the TJX hackers underscores how your company may be at risk, explain security experts.

CONNECTIONS
The TJX Companies
Jefferson Wells
Unisys
Thu, August 07, 2008CIO The Department of Justice's indictment of 11 people for hacking nine major U.S. retailers and the theft and sale of more than 40 million credit and debit card numbers highlights the global scope of today's hacker threat. While monetary costs are bad enough, the damage to reputation and the resulting loss of business can be considerable.

According to the Associated Press, the indictment alleges that the hackers installed programs to capture card numbers, passwords and account information, and then concealed the data in computer servers that they controlled in the U.S. and Eastern Europe.

Considerable Costs to the Business

"If you take those 41 million cards and assume a one-to-one ratio with each card to an electronic file, and multiply 41 million by the $300 plus it costs to recover the information per file, you have about $12.3 billion in costs," says MacDonnell Ulsch, director of technology risk management and privacy expert for Jefferson Wells, a global provider of professional services. That's before getting into legal settlements, civil litigation costs and so forth. "It is a big problem."

"Potential consumer backlash from this incident is another key aspect to consider," says Kevin Newmeyer, worldwide principal of strategic security and counterterrorism at Unisys. "The Unisys Security Index, for example, reveals that 70 percent of U.S. consumers are significantly concerned about someone stealing their identity and misusing personal information. These also rank as the top consumer security concerns globally."

Companies that fail to take steps to secure electronic data will face direct costs of loss of client information and perhaps, more important, the trust of their customers, notes Newmeyer. However, guarding personal information will give a business advantage in a competitive marketplace.

"How companies manage risk is critical, and the outcome can hurt financially or it can hurt their reputation, which places a long-term problem in front of a company because it will have to regain the integrity that has been taken from its customers," adds Ulsch.

An Escalating Threat

While much still remains unknown, experts believe it's likely that the global scope of this case may just scratch the surface. Some speculate that today's hacker threat may be a much larger issue that involves organized crime, international narcotics trafficking and even terrorist financing.

"It gives us a very good view into the geographic distribution, jurisdictional issues and the complexity of identity theft today, because it involves multiple nations, different types of privacy laws, and is an example of the complexity involved in pursuing the 'bad guys' who are often part of a global organized crime effort for identity theft," says Ulsch.

security

Loading...
 
SPONSORED LINKS
 

Making Consumer Two-Factor Authentication Simple and Cost-Effective

Mining the Cloud to Ease the Enterprise Compliance Burden

Solve Five Key IT Security Challenges with Cloud-Based Authentication

White Paper: Managed Security for a Not-So-Secure World

Secure Email and Web-Based Communication from Evolving Attacks

WagerWorks Takes Fraudsters Out of the Game using iovation

White Paper: A Security Blueprint Delivered From within the Network

Return on Information: Google Enterprise Search pays you back

ROI of Application Delivery Controllers

Webcast: Unleashing the Power of Customer Data

Disciplined Autonomy: Resolving the Tension Between Flexibility and Control

Enterprise Capture: Your Onramp to Business Process Automation

Cloud Computing--What is its Potential Value for Your Company?

Seven Design Requirements for Web 2.0 Threat Protection

Adobe® LiveCycle® solutions for business process automation

10 Ways Excel Drives More Value from Your SAP Investment

The Key to Proving and Improving the Value of IT to the Company

Unleash the Power of Java with Oracle JRockit Real Time

Taking the Service Desk to the Next Level

Return on Information: Google Enterprise Search pays you back. Get the facts.

VMware. The source for Business Infrastructure Virtualization.

ShoreTel tells businesses to untangle from competitors' complexity and turn to its brilliantly simple UC solution

See how AT&T can help protect your network.

Streamline IT Costs. Boost Performance with WAN Optimization.

Build your 1st app FREE with Force.com

Authentication as a Service by Forrester Research

Cloud-Based Authentication for Next-Generation Extranets

Mobile Security: The Essential Ingredient for Today's Enterprise

IDC White Paper: CCM for IT Compliance and Risk Management

Keeping Your Members Safe from Online Scams and Predators

Learn about the growing threat of insider data theft.

Upgrading to VMware vSphere with vWire

Maximizing website Return on Information with high-quality search

Gartner Magic Quadrant, Application Delivery Controllers 2009

Learn How Web Site Performance Impacts Shopper Behavior

Build a Foundation for Unified Communications

Removing the Barriers to IT Governance: How On-Demand Software Changes the Game

Should Your Email Live In The Cloud? A Comparative Cost Analysis

How Consumerization of IT Will Make Your Business More Productive

How does a software company save big with Green IT?

Translate business strategy into IT strategy and obtain maximum benefits.

eBook: How Can You Make Your People Productive Anywhere?

Mind the Talent Gap: Global Survey on IT and HR trends and challenges

"Enterprise-Proven" is the Prerequisite for Enterprise SaaS Portal Solutions

AT&T Synaptic Storage as a Service. Expand on demand

Trend Micro ranked #1 against real-world malware. Read more.

Webinar: Jump-start your in-house e-discovery with Ringtail QuickCull from FTI Technology

Top Five CIO Challenges

Read the RSA report: Security for Business Innovation

64-page prescriptive guide to security, compliance, and IT operations.

 
 
RESOURCE CENTER