Microsoft SharePoint Add-On Tracks Usage, Value
A reporting tool from Nintex, a Microsoft partner, could help CIOs and other information technology leaders learn how their SharePoint sites are being utilized and by whom, so companies can build a more devoted user base.
"Let's say you announce [to employees] that something like SharePoint is available," Roth says. "If you tell someone right when they need it, they'll jump in, start using it and get excited. If they don't need it, then you can't expect them to start using it right away."
This leads to two groups of users, Roth adds. There are the power users, who see an immediate benefit and start using SharePoint right away. The second group needs more convincing, and would benefit from content being promoted to them more strategically. The Nintex tool could help administrators know where to position content to that latter group accordingly, an essential part of succeeding with a SharePoint implementation, Roth says.
"Collaboration tools like SharePoint rely on the network effect," he says. "The more who use it, the more valuable it becomes. You want to find those pockets [of people not using it] and find ways to get them on it."
