Offering regional and national programs, CIO (and CSO) events bring together some of the most respected names and thought leaders in information technology and security. Presented by CIOs and other senior level executives, these invitation-only programs offer timely topics and strong networking. Learn More »
Webcast: In the Google Apps Cloud: How to Achieve Your Business Objectives
Dec 3rd, '09, 1 - 2 pm US/Eastern (GMT-5)
Join Council member Brent Hoag, Director, Global IT, at JohnsonDiversey, as he discusses the adoption of Google Apps which has helped meet four corporate goals; sustainability, simplification, increased employee productivity and global collaboration.
Webcast: Collaboration Initiatives: Benchmarks & Best Practices
Dec 15th, '09, 4 - 5 pm US/Eastern (GMT-5)
Join Council members Ruth Thorpe, VP & CIO at the U.S. Pharmaceutical Operations of Sanofi-Aventis, and Gary Kuyper, CIO at Bethany Christian Services, as they speak about their collaboration initiatives and experiences in how and why they chose the social networking and collaboration tools they are using and their business goals for collaboration, and facing culture change challenges.
Data Overview: Collaboration Initiatives Field Guide: Benchmarks & Best Practices
This appendix to the Council Field Guide provides an analysis which discusses benchmarks for collaboration IT implementation costs, adoption rates and payoffs. The overview identifies top IT and business goals and satisfaction rates for collaboration initiatives as well as best practices and lessons learned for implementing collaboration IT.
Learn more about the CIO Executive Council »August 29, 2008 — IDG News Service —
Microsoft has agreed to buy comparison shopping business Ciao in a deal worth around US$486 million, and plans to integrate the service into its Live Search sites, it announced Friday.
The deal is a sign that Microsoft's commercial search ambitions extend to Europe, where Ciao is present in seven countries. Microsoft launched a comparison shopping and search reward site, Live Search cashback, for U.S. surfers in May this year.
The company said it expects to use Ciao to boost its MSN e-commerce services, in addition to incorporating Ciao's services into its Live Search sites to enhance the user experience, said John Mangelaars, Microsoft's vice president for consumer and online in Europe, the Middle East and Africa.
"When you type in 'Sony camera' it might be nice not just to get a description of the camera and a picture, but also to know where you can get the best prices and see them on a map," he said.
Microsoft's $486 million offer for Ciao's parent company, Greenfield Online, tops that of a consortium led by private equity fund Quadrangle Group. In June, Greenfield made a definitive agreement to be acquired by Quadrangle for $426 million, and must now pay the consortium a $5 million fee to terminate that agreement.
Ciao, based in Munich, Germany, operates consumer review and comparison shopping portals in France, Germany, Italy, the Netherlands, Spain, Sweden and the U.K.
Its sites carry around 5 million user-generated reviews of products from about 2,200 merchants, who pay a fee to have their products listed, the company said.
In addition to the comparison shopping service, Greenfield also owns Ciao Surveys, which pays Internet users for responding to consumer surveys. Microsoft will sell that business to an unnamed buyer immediately upon acquiring Greenfield, it said.
Microsoft isn't interested in the survey operations. "We're not in that business," said Mangelaars.
But analyst Anette Schaefer, director of Yankee Group's Consumer Research group, expressed surprise at that decision. "I think the survey side is an excellent tool. They could get good value from that. I would use it more as a marketing tool," said Schaefer.
Greenfield expects the transaction to close in the fourth quarter. The acquisition will still go ahead even if Microsoft is unable to find a buyer for the survey business, it said.
Microsoft plans that the Ciao business will report to Rajat Taneja, general manager for worldwide commercial search at Microsoft.
After the collapse of its attempt to buy Yahoo, Microsoft is desperate to boost use of its search services, which draws far fewer visitors than those of Google and Yahoo. Attracting surfers with the offer of rebates on their online purchases through Live Search cashback is just one of the ways it is trying to catch up. The cashback service was itself built on an acquisition, that of Jellyfish.com. Now the acquisition of Ciao and its established user base will allow Microsoft to extend that approach to Europe in a future version of its search site, Mangelaars said. It will not happen immediately though. "We ship two versions a year now, so expect it in the second or third cycle."