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CIO Executive Council

A Peer-Advisory Service and Professional Association for CIOs

Webcast: In the Google Apps Cloud: How to Achieve Your Business Objectives

Dec 3rd, '09, 1 - 2 pm US/Eastern (GMT-5)

Join Council member Brent Hoag, Director, Global IT, at JohnsonDiversey, as he discusses the adoption of Google Apps which has helped meet four corporate goals; sustainability, simplification, increased employee productivity and global collaboration.

Webcast: Collaboration Initiatives: Benchmarks & Best Practices

Dec 15th, '09, 4 - 5 pm US/Eastern (GMT-5)

Join Council members Ruth Thorpe, VP & CIO at the U.S. Pharmaceutical Operations of Sanofi-Aventis, and Gary Kuyper, CIO at Bethany Christian Services, as they speak about their collaboration initiatives and experiences in how and why they chose the social networking and collaboration tools they are using and their business goals for collaboration, and facing culture change challenges.

Data Overview: Collaboration Initiatives Field Guide: Benchmarks & Best Practices

This appendix to the Council Field Guide provides an analysis which discusses benchmarks for collaboration IT implementation costs, adoption rates and payoffs. The overview identifies top IT and business goals and satisfaction rates for collaboration initiatives as well as best practices and lessons learned for implementing collaboration IT.

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Feature

The State of IT Labor Unions

The work environment for IT professionals is tougher than ever. Could it finally be time for technical workers to unionize?

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Should IT Workers Unionize?

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Tech Workers' Smoldering Disconent

After all, if Hollywood writers can organize effectively, you'd think IT workers would have a shot. As with Teamsters in the transportation industry, when IT walks off the job, everything comes to a grinding halt.

Unfortunately for would-be organizers, most experts agree that the odds against an IT union are long. Unions don't exactly appeal to the classic techie temperament.

"We're talking about people who are really lone gunmen," says Bill Pfleging, co-author of "The Geek Gap." "They're good at what they do, they're paid well, and they can go wherever they want to—none of these things are a good fit for working in a union environment."

Then there's the sheer diversity of technical workers—from help desk personnel to programmers and developers to network and software engineers—each with their own, sometimes conflicting, issues and concerns.

But that's not stopping some geeks from trying. For example, the Washington Alliance of Tech Workers (WashTech) has been fighting for IT workers' rights for more than 10 years.

"How much do you think your employer really values your work when they think they can just ship it off to India or China?" asks WashTech director of communications Rennie Sawade. "The union is trying to stand up for your right to be able to work in America and have a job." WashTech is now seeking people to help organize and recruit members, says Sawade.

So far WashTech, which is affiliated with the Communications Workers of America, has had limited success. In November 2005, it organized approximately 1,100 employees at a Cingular (now AT&T) Call Center in Bothell, Wash. The union is currently negotiating with AT&T over benefits; salary discussions are slated for next year. WashTech also has 243 at-large members, mostly software engineers.

Another CWA-affiliated tech union, Alliance@IBM, boasts roughly 300 dues-paying members, from IT specialists and programmers to scientists, says Lee Conrad, national coordinator for the union.

"Even though IT workers are considered a different type of animal, they're still impacted by the same things that hit the manufacturing industries 10 or 15 years ago—pay cuts, downsizing, and loss of benefits," says Conrad. "We are seeking a union contract, a voice in the workplace, and more respect for IT employees."