At 10, Google Reiterates Commitment to CIOs

By Juan Carlos Perez

Fri, September 05, 2008 — IDG News Service —

Google, which celebrates 10 years of its incorporation this month, remains strongly committed to its Enterprise unit and to the customers it serves, including IT and business managers and CIOs, although most of the company's revenue comes from online advertising.

That's the pledge from Matthew Glotzbach, product management director of Google's Enterprise team, who chatted with IDG Applications Service about why Google has decided to slug it out in the enterprise software market with heavy hitters such as Microsoft and IBM. He also outlined Google's expectations for products such as its Apps Premier hosted collaboration and communication suite and its Search Appliance enterprise search device.

Here is an edited transcript of the interview:

IDG News Service: Why does Google, the undisputed world champion in search engine advertising and usage, want to get into the difficult market of providing collaboration and communication software for workplace use with its Apps Premier hosted application suite?

Glotzbach: At the heart of all aspects of Google is the user. As we continue to evolve from starting in search and expanding into online applications of all different sorts, it's still really been around this principle of how to provide a great user experience. What we realize is that the user has all the same technology challenges, and needs a lot of the same tools, both in their consumer life and also their work life. We set out to bring that great experience we provide to consumers over to the enterprise. That's also helped along by this overarching trend in technology of bringing the consumer and work life together as they blur more. As more consumer technologies take hold in the enterprise, we see a lot of opportunity to further that trend and bring some of the great user capabilities and technology into the business environment.

IDGNS: How big do you estimate is the revenue opportunity in the markets in which your enterprise products play, like Apps Premier in collaboration and communication software and the Search Appliance in enterprise search?

Glotzbach: It's obviously a very big market. When you look at the global IT spend at the highest level, it's I think in the range of US$1.5 trillion. I give the advertising team a hard time and tell them that if we go by those numbers, my market is about twice the size as theirs. IT in the business environment is a very big market, and if you then bring it down to the specific spaces we're in, especially around communication, collaboration and search, in and of themselves, those are multibillion-dollar markets, and I think we're the leader in the next generation of technology to serve those markets. Our approach in the cloud computing model is the next big revolution in the way computing is done, and we have a very big opportunity there to capitalize and build Google's second-largest business.


Loading...
Applications MarketSpace
Practical Approaches for Securing Web Applications
Enterprises understand the importance of securing web applications to protect critical corporate and customer data. What many don't understand, is how to implement a robust process for integrating security and risk management throughout the web application software development lifecycle. Learn more »
An Executive's Guide to Web Application Security
Since so many Web sites contain vulnerabilities, hackers can leverage a relatively simple exploit to gain access to a wealth of sensitive information, such as credit card data, social security numbers and health records. It's more important than ever to examine your Web application security, assess your vulnerability and take action to protect your business. Learn more »
Web Application Vulnerabilities
Security managers may work for midsize or large organizations; they may operate from anywhere on the globe. But inevitably, they share a common goal: to better manage the risks associated with their business infrastructure. Increasingly, Web application security plays a significant role in achieving that goal. Learn more »
Using ERP To Gain Competitive Advantage in a Tough Economy
For midsize enterprises, now is the perfect time to invest in a significant IT expansion - despite the economic climate. Learn more »
Why BI is Ripe For Businesses of Any Size
Oracle's range of offerings to mid-size and emerging companies reflects its vision that BI and EPM solutions can be embraced by companies of all sizes. Learn more »
Oracle Accelerate
Ovum has been following Oracle's Accelerate program over the last couple of years because they thought it is a smart strategy for penetrating the upper mid-market. Learn more »
The New Age of ERP
Not only can small and mid-sized companies reap the renowned ERP benefits of greater agility, increased business visibility and measurable ROI. Learn more »
 
SPONSORED LINKS
 

CRM Built for IT: The Executive Guide to Selecting CRM that Meets IT Needs

ROI of Application Delivery Controllers

White Paper: 4 Customer Service Myths

White Paper: Improve Agility with Operational Responsiveness

Removing the Barriers to IT Governance: How On-Demand Software Changes the Game

Cloud Computing--Latest Buzzword or a Glimpse of the Future?

A Balanced Approach to an Application Development Platform

Adobe® LiveCycle®solutions for intuitive user experience

10 Ways Excel Drives More Value from Your SAP Investment

What's New in SOA Suite 11g?

Unleash the Power of Java with Oracle JRockit Real Time

SOA Best Practices and Design Patterns

Application Grid: Ideal Platform for IT Consolidation

Ready to virtualize tier one applications? Check your virtualization maturity.

Learn how to provide complete Business Service Management.

Increase ROI of Your Application Portfolio

Return on Information: Google Enterprise Search pays you back. Get the facts.

VMware. The source for Business Infrastructure Virtualization.

ShoreTel tells businesses to untangle from competitors' complexity and turn to its brilliantly simple UC solution

See how AT&T can help protect your network.

Streamline IT Costs. Boost Performance with WAN Optimization.

Build your 1st app FREE with Force.com

TDWI checklist helps define data readiness for analytics. Download report.

eZine: A Roadmap to Reducing IT Complexity

Reduce risk, gain agility. See how Progress can help your business.

What's Next for Enterprise Resource Planning?

Gartner Magic Quadrant, Application Delivery Controllers 2009

White Paper: Managed Security for a Not-So-Secure World

SharePoint - Unchecked growth of content is unsustainable.

Focus Under Pressure: Why IT Governance Becomes Mission-Critical in a Down Economy

Should Your Email Live In The Cloud? A Comparative Cost Analysis

Adobe® LiveCycle® solutions for business process automation

Architecting Business Intelligence Applications for Change: The Open Solution

Increase UPS efficiency without sacrificing protection.

Unlocking the Mainframe: Modernizing Legacy System to SOA

State of the Data Integration Market

Enhance Customer Loyalty through Higher Responsiveness

Achieving Business Agility with Application Grid

Seven Ways ITIL Can Help You in an Economic Downturn

Four steps to populate your CMDB.

"Enterprise-Proven" is the Prerequisite for Enterprise SaaS Portal Solutions

AT&T Synaptic Storage as a Service. Expand on demand

Trend Micro ranked #1 against real-world malware. Read more.

Webinar: Jump-start your in-house e-discovery with Ringtail QuickCull from FTI Technology

Top Five CIO Challenges

Read the RSA report: Security for Business Innovation

64-page prescriptive guide to security, compliance, and IT operations.

A Clear View Toward Virtualization

Virtualization Technology as a Business Solution

The rules of infrastructure management just changed.

 
 
RESOURCE CENTER