Offering regional and national programs, CIO (and CSO) events bring together some of the most respected names and thought leaders in information technology and security. Presented by CIOs and other senior level executives, these invitation-only programs offer timely topics and strong networking. Learn More »
Public Council Teleconference: Application Rationalization — Hidden Costs and Smart Decisions
November 17 at 11:00 am US/Eastern (GMT-5)
Join Honorio Padrón, of The Hackett Group, who will share the drivers for companies to tackle application rationalization and the results of research that define the hidden cost of complexity. Additionally, we will discuss key decision milestones—to start or not, holding the course steady and fulfilling expectations.
Virtual Desktop Cost-Benefit Analysis — Michael Jacobs, Catlin Group
The analysis contained in this presentation measures the cost of everything from the machines and licenses to the infrastructure for virtual vs. traditional desktop environments.
Honor your best senior team members - Apply for the CIO Ones to Watch Award
Get well-earned public recognition for your top up-and-coming team members, your IT organization and your enterprise. Award winners will be announced, publicized and feted in May 2010, great timing to help attract new IT recruits to your company.
Learn more about the CIO Executive Council »September 15, 2008 — InfoWorld —
Back in 2004, InfoWorld's then-CTO Chad Dickerson polled the best and brightest to reveal 20 IT mistakes that were surefire recipes for cost overruns, missed deadlines, and in some cases, lost jobs.
A lot has changed in the past four years, but one thing hasn't: IT's capacity to fall prey to misguided practices, given the complexity of the responsibilities involved. So in the spirit of "forewarned is forearmed," we bring you 20 brand-new mistakes that today's IT managers would do well to avoid. As before, the names have been changed to protect the guilty, but the lessons learned are plain to see.
1. Overzealous password policies
A clear and consistently enforced password policy is essential for any network. What good is a firewall when an attacker only needs to type "password" to get in?
But strict password security cuts both ways. If your password requirements are too complex and draconian, or if users are forced to change their passwords too often, your policy can have the opposite of its intended effect. Users pushed to the limit of remembering passwords end up writing them down—in a drawer, on a Post-It, or on a piece of tape stuck to their laptop's keyboard. Don't undermine the ultimate aim of your password policy by insisting on unrealistic requirements.
Besides, passwords are so 2004. If you want strict access control today, think multifactor authentication.
2. Mismanaging the datacenter
Sys admins aren't exactly known for their neatness, but in the datacenter, order is essential. Spaghetti cabling, mislabeled racks, and orphaned equipment can all cause big problems. Careless provisioning can easily lead an admin to reconfigure the wrong server or reformat the wrong volume, so keep things tidy (and always double-check your log-ins).
Good systems housekeeping also means getting production servers off engineers' desks and out of their hiding places in the basement. Managing those assets is IT's job, and it should shoulder the burden with diligence and gusto. Make sure your CFO understands the importance of maintaining a datacenter that's large and well-equipped enough to grow with the business without turning into a jungle.
3. Losing control over critical IT assets
Senior management has a request: "The marketing team needs to run ad-hoc SQL queries against the production database." It's simple enough to implement, so you grudgingly make it happen and move on. Next thing you know, poorly formed queries are bringing the server to its knees before every Thursday marketing meeting. Your next assignment? "Fix the performance issue."