How Vivek Kundra Fought Government Waste One Google App At a Time

The Washington D.C. government is migrating its 38,000 employees over to Gmail and Google Apps, which it plans to use for document sharing, spreadsheets and as a wiki. Here's a look at how and why, from cost to continuity.

CONNECTIONS
Google
D.C. Government
Mon, September 22, 2008CIO Vivek Kundra, CTO of the District of Columbia, says he found two compelling reasons to switch the D.C. government over to Gmail and Google Apps: first, its cheap cost would save the taxpayer money by avoiding bloated software contracts. Second, he believes Google technology will help ensure business continuity and the safety of data in the event of a disaster or disruption.

Washington D.C. hasn't been Kundra's first tenure in governmental IT. On September 11, 2001, he took a job as director of infrastructure for technology for Arlington, Virginia. The terrorist attacks at the time made him think how storing all information on premise had its pitfalls.

"That was my introduction to public service," he says. "In Arlington, what we realized after those attacks, was that if we had our one main data center shut down, we wouldn't be able to support government."

Vivek Kundra, chief technology officer of the D.C. government
Vivek Kundra, chief technology officer of the D.C. government.

So when he took over as the district's CTO in 2007, he decided that "moving to the cloud" would have its merits, because a company such as Google has so many data centers that it would ensure better business continuity and security.

"Their data centers are geographically dispersed," he says. "That was attractive to me from a security perspective."

The enterprise version of Google Apps, a software suite that includes e-mail (Gmail), calendar, documents & spreadsheets, wikis (known as Google Sites) and instant messaging costs a mere $50 per user per year. When Kundra thought of deploying it across the 38,000 employees and 86 agencies his department supported for technology, he saw immense cost savings.

"The average cost of [enterprise] email is 8 dollars per month [per user]," he says. "For half that, we can get more value beyond just e-mail. We're getting Google apps and video for the enterprise. We're getting the ability to share spreadsheets and documents."

The extra value, he says, comes in the Apps. One piece of the Google Apps software that people have been using has been Google Docs & Spreadsheets. As an example, Kundra recently had been working on a performance plan with his deputies. Instead of e-mailing around a document for them to see the objectives that he wanted included, he sent around a Google Doc, which allows his deputies to make suggestions in real time while maintaining a document with one version of the truth.


Loading...
Applications MarketSpace
Service Level Reporting and Communication
Service level reporting is the most visible output and often the most time-consuming activity in SLM. Learn more »
Lower IT Costs with Oracle Database 11g Release 2
Learn how upgrading to Oracle Database 11g Release 2 can transform your business, budgets, and service levels Learn more »
Managing Your SAP System
Learn how to more effectively manage your SAP system. Learn more »
 
SPONSORED LINKS
 

White Paper: 4 Customer Service Myths

White Paper: Improve Agility with Operational Responsiveness

Removing the Barriers to IT Governance: How On-Demand Software Changes the Game

Cloud Computing--Latest Buzzword or a Glimpse of the Future?

A Balanced Approach to an Application Development Platform

Adobe® LiveCycle®solutions for intuitive user experience

10 Ways Excel Drives More Value from Your SAP Investment

What's New in SOA Suite 11g?

Unleash the Power of Java with Oracle JRockit Real Time

SOA Best Practices and Design Patterns

Application Grid: Ideal Platform for IT Consolidation

Ready to virtualize tier one applications? Check your virtualization maturity.

Learn how to provide complete Business Service Management.

Increase ROI of Your Application Portfolio

See how AT&T can help protect your network.

Top Five CIO Challenges

Streamline IT Costs. Boost Performance with WAN Optimization.

Want to know how you can maximize employee productivity?

Build your 1st app FREE with Force.com

TDWI checklist helps define data readiness for analytics. Download report.

A new fleet of PCs with a total ROI in 10 months. Find your ROI.

eZine: A Roadmap to Reducing IT Complexity

Reduce risk, gain agility. See how Progress can help your business.

Virtualization Technology as a Business Solution

eZine: A Roadmap to Reducing IT Complexity

White Paper: Managed Security for a Not-So-Secure World

SharePoint - Unchecked growth of content is unsustainable.

Focus Under Pressure: Why IT Governance Becomes Mission-Critical in a Down Economy

Should Your Email Live In The Cloud? A Comparative Cost Analysis

Adobe® LiveCycle® solutions for business process automation

Architecting Business Intelligence Applications for Change: The Open Solution

Increase UPS efficiency without sacrificing protection.

Unlocking the Mainframe: Modernizing Legacy System to SOA

State of the Data Integration Market

Enhance Customer Loyalty through Higher Responsiveness

Achieving Business Agility with Application Grid

Seven Ways ITIL Can Help You in an Economic Downturn

Four steps to populate your CMDB.

"Enterprise-Proven" is the Prerequisite for Enterprise SaaS Portal Solutions

Join us at the US-Brazil IT-BPO Summit, on November 10th in New York.

Unified Communications: Thoughts, Strategies and Predictions. Join the discussion

Read the RSA report: Security for Business Innovation

Webcast: Looking to the Cloud for Email and Collaboration Services

64-page prescriptive guide to security, compliance, and IT operations.

Keep your IT expertise up to date. Join the Intel Premier IT Professionals.

A Clear View Toward Virtualization

Virtualization Technology as a Business Solution

The rules of infrastructure management just changed.

A Clear View Toward Virtualization

Interactive Q&A helps you discover key ways to maximize IT assets.

 
 
RESOURCE CENTER