Offshore Outsourcing Survey Looks at Impact of Cultural Differences
When offshoring, keep in mind that employee behavior can vary by country and culture and have a direct bearing on the threats posed to corporate data.
Sometimes, Hattar said, the security risks that companies face stem from cultural attitudes that can differ from country to country. In some countries, for example, there is a greater tolerance for employees tailgating behind other workers when entering secured facilities, or for verbally sharing sensitive information with others, she said.
IT and security managers have to be aware of such differences when they set security plans, and be prepared to incorporate whatever technical, physical or procedural controls are needed to help mitigate the risks, according to Hattar.
"You need to better understand the dynamics of the country you are doing business with, and ensure that your policy is localized," she said.
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