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The Tech Disaster Awards: What You Can Learn from IT's Biggest Project Failures

Think your project's off track and over budget? Learn a lesson or two from the tech sector's most infamous project flameouts.

 

October 09, 2008Computerworld

Every year, the Improbable Research organization hands out Ig Nobel prizes to research projects that "first make people laugh, and then make them think."

For example, this year's Ig Nobel winners, announced last week, include a prize in nutrition to researchers who electronically modified the sound of a potato chip to make it appear crisper and fresher than it really is and a biology prize to researchers who determined that fleas that live on a dog jump higher than fleas that live on a cat. Last year, a team won for studying how sheets become wrinkled.

That got us thinking: Though the Ig Nobels haven't given many awards to information technology (see No Prize for IT for reasons why), the history of information technology is littered with projects that have made people laugh -- if you're the type to find humor in other people's expensive failures. But have they made us think? Maybe not so much. "IT projects have terrible track records. I just don't get why people don't learn," says Mark Kozak-Holland, author of Titanic Lessons for IT Projects (that's Titanic as in the ship, by the way).

When you look at the reasons for project failure, "it's like a top 10 list that just repeats itself over and over again," says Holland, who is also a senior business architect and consultant with HP Services. Feature creep? Insufficient training? Overlooking essential stakeholders? They're all on the list -- time and time again.

A popular management concept these days is "failing forward" -- the idea that it's OK to fail so long as you learn from your failures. In the spirit of that motto and of the Ig Nobel awards, Computerworld presents 11 IT projects that may have "failed" -- in some cases, failed spectacularly -- but from which the people involved were able to draw useful lessons.

You'll notice that many of them are government projects. That's not necessarily because government fails more often than the private sector, but because regulations and oversight make it harder for governments to cover up their mistakes. Private enterprise, on the other hand, is a bit better at making sure fewer people know of its failures.

So here, in chronological order, are Computerworld's favorite IT boondoggles, our own Ig Nobels. Feel free to laugh at them -- but try and learn something too.

IBM's Stretch project

In 1956, a group of computer scientists at IBM set out to build the world's fastest supercomputer. Five years later, they produced the IBM 7030 -- a.k.a. Stretch -- the company's first transistorized supercomputer, and delivered the first unit to the Los Alamos National Laboratory in 1961. Capable of handling a half-million instructions per second, Stretch was the fastest computer in the world and would remain so through 1964.

 
 
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Why an Enterprise Project Portfolio Management, EPPM

Beyond traditional project portfolio management, Primavera P6 EPPM improves visibility into every aspect of the project manufacturing process.
 

Does Your Organization Need a Project Management Office?

Read this paper to find out if a Project Management Office (PMO) could be your solution.
 

Making Earned Value Management Work for Every Project

Earned Value Management (EVM) allows you to predict your project results within 15-20% of completion, in time to make a difference.
 

Project Management Office Best Practices

Once best practice basics are in place, the PMO has demonstrated improvement in project delivery and the office has gained credibility.
 

Automate and Accelerate with Project Management

This white paper asserts that the common thread that must run through all phases of project manufacturing is a Project Portfolio Management (PPM) system.
 

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