Smartphone Smackdown: RIM BlackBerry Storm vs. iPhone 3G

How RIM/Verizon's new smartphone stacks up against Apple/AT&T industry standard.

By Brad Reed

CONNECTIONS
RIM
Apple
Verizon Wireless
Thu, October 09, 2008Network World Not content to stand by while AT&T , T-Mobile and Sprint generate all the wireless hype, Verizon last week announced that it would be supporting Research in Motion's BlackBerry Storm smartphone on its network come November.

RIM's first touchscreen device features a "clickable" screen that the company says simulates the feel of a physical keyboard. The Storm can connect to either EV-DO Rev. A or HSPA 3G cellular networks and features 1GB of onboard memory storage and a card slot that allows for up to 16GB of additional storage.

But while Verizon (and Vodafone in Europe and elsewhere) is hoping that the BlackBerry Storm will be its own "iPhone killer," questions remain about whether the offering can match the popular Apple consumer device in several key areas. Here's a look at how the Storm stacks up against the iPhone in terms of call quality, data coverage, price and more.

View as a slideshow comparing the iPhone to the Storm.

Call quality

Year after year, survey after survey, Verizon consistently gets the highest marks for wireless call quality, for the least amount of dropped calls and for overall network reliability. Verizon also outpaces AT&T in terms of customer service and in the cost of service, the latest JD Power survey finds. The bottom line: If call quality is your most important qualification, go Verizon.

3G network coverage

Verizon and AT&T boast impressive 3G networks that span across the United States. Verizon's 3G network runs on the CDMA-based EV-DO Revision A wireless technology, while AT&T uses the GSM-based HSPA. A study conducted earlier this year by ComputerWorld showed that while AT&T and Verizon offered similar data speeds for their 3G networks, AT&T offered slightly faster service for peak download speeds, average download speeds and average upload speeds. Added to this, the iPhone is able to take advantage of local Wi-Fi hot spots to download data, while the Storm is not. Thus, the ability to access Wi-Fi as a cheaper alternative to 3G data service gives the iPhone a slight edge in this category.

Cost

One of the most striking features of several new smartphones is their low cost. Apple and AT&T got the ball rolling earlier this year after they announced they were going to slash the price of the iPhone 3G to $199. T-Mobile and Google decided to one-up them by selling their G1 smartphone for $179. So far, neither Verizon nor RIM have released details on the retail cost for the Storm, but it will likely have to be in the $200 range if it really aims to be the "iPhone killer" that its makers hope it will be.

Enterprise features

The iPhone is seen as a legitimate enterprise device now that it has access to Microsoft's Exchange ActiveSync, a licensed data-synchronization protocol whose built-in support will give IT departments the ability to set password policies, set up VPN settings and perform remote data wipes on iPhones that have been lost or stolen. The iPhone also took a big step forward when it gained access to Cisco IPsec VPN, which Apple says will "ensure the highest level of IP-based encryption available for transmission of sensitive corporate data." However, as some analysts have pointed out, the BlackBerry still sets the standard for enterprise wireless devices due to its larger array of security policies, including the ability for IT departments to disable its digital cameras; to enable or shut down specific Bluetooth profiles and set how long the device is "discoverable" using Bluetooth; and to define which applications on a BlackBerry can access GPS capabilities.

Keypads

This could be an intriguing matchup, since neither the iPhone nor the Storm has a physical slide-out keyboard like the T-Mobile G1 does. However, RIM says that it is changing the game of how touchscreen keypads work with what it calls a "clickable screen." This means that users can actually press down on the digital keys on the screen and feel them being pressed and released just like they'd feel a mouse button being pressed and released. Thus, users will in theory be able to type much easier by having the touch of a standard qwerty keyboard on the digital screen of their smartphone. Though we won't know for certain until it's tested out by more users, the Storm's keyboard gets the edge here for its ambition and creativity.

RIM touch screen BlackBerry Storm

Loading...
Mobile MarketSpace
Tokenless Two-Factor Authentication In Action
Learn how this technology works, how to implement it, and compare it to other two-factor authentication solutions available on the market today. Learn more »
Mobile Security Landscape
This paper examines the current mobile security landscape, including myths surrounding the risks and threats, and how organizations can establish a solid mobile security strategy. Learn more »
Research: Microsoft Mobile Solutions
This paper compares the Research In Motion BlackBerry solution with the Microsoft(R) mobile solution by analyzing features of the user experience and the administrator experience. Learn more »
Five-Step Mobility Management Plan
This complimentary Aberdeen report details how best-in-class companies are using a 5-Step Mobility Management approach to take control of their burgeoning mobile infrastructures. A must read for IT executives looking to cut mobility TCO and support costs, reduce security risks and increase mobile user productivity Learn more »
Getting Started with LogMeIn Rescue
In this brief demo, you will see LogMeIn Rescue's key features and discover how they can help you support more users on PCs, Macs and smartphones, and solve more issues than ever before. Learn more »
Legacy Tools: Not Built for the Helpdesk
This paper explores the challenges of supporting this workforce with legacy tools such as RDP" and VNC" and identifies best practices that you can use to choose helpdesk tools. Learn more »
IT Supporting a Decentralized Organization
Learn the 5 best practices for remote IT support. Learn more »
It Pays to Provide High-Quality Support
Ceridian is a global organization that provides HR and payroll services to Fortune 500 businesses. See how Ceridian deployed remote IT support to reduce call center volume and improve customer support. Learn more »
 
SPONSORED LINKS
 

Mobile Security: The Essential Ingredient for Today's Enterprise

White Paper: Legacy Tools: Not Built for the Helpdesk

Learn how to maximize the mobile web opportunity

See how AT&T can help protect your network.

Webcast: Unleashing the Power of Customer Data

White Paper: Improve Agility with Operational Responsiveness

Taking a Seat at the Executive Table: The Reality of Virtualization

White Paper: Next Generation Remote Infrastructure Management

Keeping Your Members Safe from Online Scams and Predators

The Total Economic Impact of Network Security Intrusion Prevention

Join us at the US-Brazil IT-BPO Summit, on November 10th in New York.

Increase UPS efficiency without sacrificing protection.

Learn how advanced forecasting tools can deliver significant business results for global corporations.

Lower IT Costs with Oracle Database 11g Release 2

Ready to virtualize tier one applications? Check your virtualization maturity.

Seven Ways ITIL Can Help You in an Economic Downturn

Tips for successful virtualization management.

Unified Communications: Thoughts, Strategies and Predictions. Join the discussion

Read the RSA report: Security for Business Innovation

Webcast: Looking to the Cloud for Email and Collaboration Services

64-page prescriptive guide to security, compliance, and IT operations.

Keep your IT expertise up to date. Join the Intel Premier IT Professionals.

A Clear View Toward Virtualization

Virtualization Technology as a Business Solution

The rules of infrastructure management just changed.

White Paper: 5 Best Practices for Smartphone Support

Five-Step Mobility Management Plan

White Paper: Visibility and the New Normal of Mobile Work

White Paper: 4 Customer Service Myths

White Paper: Managed Security for a Not-So-Secure World

Global Research: CIOs Weigh In On Virtualization

5 Key Virtualization Management Challenges

Secure Email and Web-Based Communication from Evolving Attacks

WagerWorks Takes Fraudsters Out of the Game using iovation

Seven Design Requirements for Web 2.0 Threat Protection

Generation Remote Infrastructure Management - Changing the Paradigm

Cloud-Based Email Management: Opinion Shifts In Favor

eBook: How Can You Make Your People Productive Anywhere?

Achieving Business Agility with Application Grid

Taking the Service Desk to the Next Level

Learn about The Information Technology Infrastructure Library.

Top Five CIO Challenges

Streamline IT Costs. Boost Performance with WAN Optimization.

Want to know how you can maximize employee productivity?

Build your 1st app FREE with Force.com

TDWI checklist helps define data readiness for analytics. Download report.

A new fleet of PCs with a total ROI in 10 months. Find your ROI.

eZine: A Roadmap to Reducing IT Complexity

Reduce risk, gain agility. See how Progress can help your business.

Virtualization Technology as a Business Solution

 
 
RESOURCE CENTER