Google Miffs Admins, IT Boosts Street

By Nancy Weil

Fri, October 17, 2008 — IDG News Service —

Google annoyed administrators when it made changes to Google Apps "Start" portal pages without letting them know it was updating layout and functionality of those pages. Some administrators reported at a discussion forum that they were swamped with angry calls from end users who couldn't access Gmail accounts. On a slightly brighter note, Google reported solid quarterly earnings, as did IBM and Intel, but there's plenty of room for concern about the current quarter and coming quarters. Meanwhile, Mozilla continues work on its mobile browser, code-named Fennec, which was released in alpha this week for use on Nokia Internet tablets.

1. Google Apps portal pages malfunctioning: Google Apps "Start" portal pages have become malfunction junctions for some administrators, who complained over two days this week at discussion forums that changes Google made to those pages are making their working lives miserable. The company apparently updated layout and functionality of those pages without telling admins what they were about to do, leading end users to flood administrators with complaints and issues, including not being able to access Gmail.

2. Wall Street Beat: IT earnings mixed, but offer some relief: This was a big week for IT companies to report quarterly earnings, including bellwethers IBM, Google and Intel. IBM and Google reported strong earnings, with Intel also reporting a net-income rise, but noting that current-quarter sales are slack, which at best suggests a weak holiday season is coming and at worst would mean a decline in results compared to the same quarter a year ago. If the worst transpires, it will be the first such decline for Intel since 2000.

3. Mozilla offers alpha version of mobile browser for N810: An alpha version of Mozilla's mobile browser, code-named Fennec, was released for Nokia's Internet tablets, marking the first public release of the software. Mozilla hopes the release will bring in feedback leading to the next step in its browser road map, which is "optimizing for performance," according to Jay Sullivan, Mozilla's vice president for mobile.

4. FBI says Dark Market sting netted 56 arrests: The U.S. Federal Bureau of Investigation, working with other law enforcement agencies in the U.K., Turkey and Germany, infiltrated online "carder" forums hosted at the now shut-down DarkMarket.ws site and seized compromised accounts and prevented about US$70 million in fraud. The two-year undercover investigation also led to the arrests of 56 alleged online fraudsters.

5. E-voting report: Several states still vulnerable: E-voting systems will fail on Election Day, Nov. 4, somewhere in the U.S., with multiple states that use such systems ill-prepared for the upcoming election, according to a report from three voting-rights advocacy groups. While the report noted that there have been improvements in e-voting systems and election preparations since the last presidential race in 2004, it also found that some states still have not taken even the most basic precautions against technical problems and fraud.


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