Stupid QA Tricks: Colossal Software Testing Oversights

Want quality software? The trick to nipping IT miscues is testing, testing, testing, as these hard-luck lessons in boneheaded quality assurance attest.

By Andrew Brandt

PAGE 6

According to a source inside the company, the firm lost a number of wealthy clients and nearly $450 million in managed assets as a result of the flub. But the real winners in this case, apparently, were the divorce lawyers.

Testing tip: In this case, it seems like the engineers who designed the upgrade didn't fully understand the ramifications of what they were doing. The bank executives who maintain this house of cards were ultimately at fault. Communicate the intricacies of your customers' business relationships to your site designers and follow through with continuous oversight to ensure clients' dirty laundry, err, sensitive data out of public view.

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