Offering regional and national programs, CIO (and CSO) events bring together some of the most respected names and thought leaders in information technology and security. Presented by CIOs and other senior level executives, these invitation-only programs offer timely topics and strong networking. Learn More »
Public Council Teleconference: Application Rationalization — Hidden Costs and Smart Decisions
November 17 at 11:00 am US/Eastern (GMT-5)
Join Honorio Padrón, of The Hackett Group, who will share the drivers for companies to tackle application rationalization and the results of research that define the hidden cost of complexity. Additionally, we will discuss key decision milestones—to start or not, holding the course steady and fulfilling expectations.
Virtual Desktop Cost-Benefit Analysis — Michael Jacobs, Catlin Group
The analysis contained in this presentation measures the cost of everything from the machines and licenses to the infrastructure for virtual vs. traditional desktop environments.
Honor your best senior team members - Apply for the CIO Ones to Watch Award
Get well-earned public recognition for your top up-and-coming team members, your IT organization and your enterprise. Award winners will be announced, publicized and feted in May 2010, great timing to help attract new IT recruits to your company.
Learn more about the CIO Executive Council »November 06, 2008 — CIO —
Out-sourcing development and open-source development may at first appear to be about as far apart as baseball and football. Both use a ball in a game, but that's about it. Yet a closer look from open-source software developers and industry analysts reveals that enterprises using outsourcing for their programming needs could stand to learn some management and process techniques from the open-source community.
For example, one important lesson that outsourcers can pick up from open-source development communities is "the open-source community's emphasis on asynchronous methods of communication—e-mail, bug tracker, forum, VCS (version control systems) update—over synchronous ones—phone, chat, meeting," points out Josh Berkus, a PostgreSQL core team member and part of Sun's open-source database team. According to Berkus, the advantages of asynchronous development include:
If you're sending e-mail, it doesn't matter what time zone the recipient is in. Synchronous methods often force people to take calls at 6am or 11pm, which decreases overall work efficiency and job satisfaction. Plus, many programmers work odd hours (at least by preference), so you can't even assume that people living in the same time zone will match up.
Asynchronous methods contain their own audit trail. E-mail, bug trackers and such tools automatically generate a record of what happened; someone who's out of synch can catch up with a little reading. "This trackability also reduces repeat discussions, and managers know better what their staff are doing," says Berkus. In contrast, synchronous methods generally require extra effort (that is, time) to create a record; and because someone has to write the record, the task is often skipped.
"Great programmers are often people whose ability to concentrate is high but whose multi-tasking skills are poor," Berkus points out. Synchronous methods require interruptions, which has been proven to decrease the overall effectiveness of your best programmers. Since these programmers do 60 to 90 percent of the work which ends up in the final product, he says, it pays to coddle them.
Everyone hates meetings. Synchronous methods of communication are often very inefficient, says Berkus. "They require waiting until everyone is present, which can eat as much as half of meeting time," he says.
E-mail and Web communication make it far easier for a non-English speaker to read or translate e-mail and Web text than to understand several English speakers chatting on the phone.
Jay Lyman, an open-source analyst for The 451 Group notes the language differences in a global development circles, but adds, "There is also the issue of cultural differences, which must always be considered in such a community," he says.