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Webcast: In the Google Apps Cloud: How to Achieve Your Business Objectives

Dec 3rd, '09, 1 - 2 pm US/Eastern (GMT-5)

Join Council member Brent Hoag, Director, Global IT, at JohnsonDiversey, as he discusses the adoption of Google Apps which has helped meet four corporate goals; sustainability, simplification, increased employee productivity and global collaboration.

Webcast: Collaboration Initiatives: Benchmarks & Best Practices

Dec 15th, '09, 4 - 5 pm US/Eastern (GMT-5)

Join Council members Ruth Thorpe, VP & CIO at the U.S. Pharmaceutical Operations of Sanofi-Aventis, and Gary Kuyper, CIO at Bethany Christian Services, as they speak about their collaboration initiatives and experiences in how and why they chose the social networking and collaboration tools they are using and their business goals for collaboration, and facing culture change challenges.

Data Overview: Collaboration Initiatives Field Guide: Benchmarks & Best Practices

This appendix to the Council Field Guide provides an analysis which discusses benchmarks for collaboration IT implementation costs, adoption rates and payoffs. The overview identifies top IT and business goals and satisfaction rates for collaboration initiatives as well as best practices and lessons learned for implementing collaboration IT.

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When Agile Projects Go Bad

Your software development projects can benefit from Agile - assuming it's really what's used. Learn about the sins that have been committed in the name of "Agile."

 

November 18, 2008CIO

Agile project management has taken the software development community by storm, with terms like sprint and Scrum becoming part of everyday team conversations. But as Agile techniques are incorporated into company practices, there exists the very real danger that Agile will be adopted in name, but not in spirit. With this in mind, we turned to the original authors of the 2001 Agile Manifesto for advice on how Agile can be subverted.

Paint-by-Numbers Innovation

A typical developer pain point is when Agile techniques are applied dogmatically, without thinking through whether a specific practice makes sense for a given task. They confuse checklists with real Agile adoption.

According to Alistair Cockburn, one of the original 17 signatories to the manifesto, some of this weakness can be traced back to how people acquire new skills. People tend to have three stages of skill acquisition, he says. "In the first stage, people need to follow a recipe. In the second stage, you say 'That's all very nice, but I need more,' so you go off and collect recipes and ideas and techniques. And in the final stage—if you ever get there—is a level of fluency and intuitiveness where you can't say what you're doing, but you kind of borrow and blend."

As a result, says Cockburn, level-one thinking leads to the mentality of "I have my checklist, I have my certificate." He says, "In general, we tend to deplore it, because Agile is really about level two and level three." The experienced developers and team leads should be paying attention to how things are going. However, adds Cockburn, "Anyone who comes into the business will naturally, perhaps necessarily, ask for a checklist. So now you get the Scrum-master certification and the Agile checklist and the Scrum checklist and the XP [extreme programming] checklist; everybody wants a checklist. We need to get people out of that box and into an arena where they're thinking about principles and feelings, and not [about] a checklist."

Kent Beck, another Agile manifesto signatory, says it can be a challenge for organizations to take on the new challenges of Agile development. "Lately we've been talking about Agile in terms of words like 'self-awareness' and 'self-discipline.' And somehow it was an unnamed presupposition or an unnamed characteristic of a group of people who were successful using lightweight processes that they were pretty self-aware people, and that they would have a lot of self-discipline." But now, the Agile community is asking organizations to take on those characteristics. "They think they can just go by rote and issue some edicts," he says, and people will magically take on those attributes.

When companies apply Agile practices without self-examination, Beck says, peril lies ahead. When companies try to "do" Agile mechanically, he says, "We ask, 'Well, aren't you talking about it? About what's working and not working in the quality of your communications and your community?'" Because the initial community was self-motivated, those issues didn't need to be addressed early on. "These are the things we didn't think to say back in 2001, and now we're seeing people applying it very mechanically, we're seeing what's missing," Beck says.

 
 
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