Confidential Customer Details Exposed on Qantas Site

By Amanda Conroy

PAGE 2

Doust said she asked the Qantas customer service supervisor if she could be advised of the outcome or resolution to the breach but she was told to "put it in writing" as he did not know if he could provide the follow-up information or how long a resolution would take.

Lloyd Quartermaine, a Qantas media spokesperson, said the company's technical team was still looking into the matter but was unable to say yet what had caused the incident.

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