In Mumbai, Bloggers and Twitter Offer Help to Relatives

By John Ribeiro
Thu, November 27, 2008

IDG News Service —

Bloggers pitched in offering information and other help to people worldwide as Indian police and commandos battled it out Thursday with armed terrorists in two top hotels and a residential complex in south Mumbai.

On "Mumbai Help", bloggers offered to help users get through to their family and friends in the city, or to get information on them.

Mobile and fixed line circuits to Mumbai were clogged by the large number of people trying to get in touch with people in Mumbai after the crisis. A significant number of the people trapped in the hotels are foreigners, according to media reports.

More people are likely to use mobile phones and technologies like SMS (Short Message Service) to get in touch with relatives than go online, because the number of mobile users outstrips that of online users in Mumbai. But when the phone lines are clogged, some people are realizing that going online may be a good alternative.

People posting on the Mumbai Help blog included a sister trying to get in touch with her brother on a mobile number. A volunteer tried the number, and promptly reported on the blog that the number was busy but she would continue to try.

"We do what we can," said Dina Mehta, an ethnographer by profession, who is blogging on Mumbai Help. "We are certainly providing people emotional support at this difficult time," she added.

Mumbai Help's teams were on Thursday checking out if hospitals have put out the list of the injured and dead, to pass on the information to bloggers and callers. "Till now the lists of dead or injured are not yet put up, which is surprising," Mehta said Thursday afternoon.

Micro-blogging site Twitter is also being used to pass on information, or to just express feelings about the terrorist attack, and sometimes about the inadequate coverage of the crises by some Indian TV channels.

The Taj Mahal Hotel, one of the locations attacked by the terrorists, has used SMS to get its help line and other important numbers to anxious relatives who had people living or visiting the hotel at the time of the attack.

A trapped hotel guest used his mobile phone to send an MMS (Multimedia Messaging Service) video clip of police action to a local TV channel, IBN Live. The channel has been encouraging witnesses to send MMS as part of their citizen journalism program.

What is Tech Briefcase?

TechBriefcase is a new, free service where IT Professionals can Search, Store and Share IT white papers and content like this. Learn more

Bookmark content

Speed up your research efforts with content across the web.

Search and Store

Find the white papers you need. Create folders for any topic.

View Anywhere

Open your briefcase on your iPhone, tablet or desktop. Share with colleagues.

Don't have an account yet?

You are here: Technology Topics » News

Most Recent Technology Topics Stories

White Papers »

Finding the right cloud solutions for your organization

HP is driving the evolution of what we call the Instant-On Enterprise. It is an enterprise that embeds technology into everything it does to better serve citizens, partners, employees, and clients. We believe that today's Instant-On Enterprises need to think differently about how they source and deliver services that are enabled by technology. They need to take advantage of a hybrid delivery model-one that truly optimizes the mix between traditional IT, private cloud, and public cloud.

Intel and the Intel logo are trademarks of Intel Corporation in the U.S. and/or other countries.

Converged Infrastructure for Dummies

As you know, everything is mobile, connected, interactive, and immediate. This is exactly why organizations need a highly agile IT infrastructure in order to keep pace with extreme fluctuations in business demand. This book will help you understand why infrastructure convergence has been widely accepted as the optimal approach for simplifying and accelerating your IT to deliver services at the speed of business while also shifting significantly more IT resources from operations to innovation.

Intel and the Intel logo are trademarks of Intel Corporation in the U.S. and/or other countries.

Seven Priorities for Integrated Network Management - How HP Intelligent Management Center Delivers an Enterprise-class Solution

This white paper describes the major requirements for network management solutions to help the organizations become more profitable, efficient and reliable.

Intel and the Intel logo are trademarks of Intel Corporation in the U.S. and/or other countries.

Measuring the Business Value of CI in the Data Center

One of the key strategies that IT teams are pursuing to reduce capital costs while boosting asset utilization and employee productivity is the transition to highly virtualized data centers. However, IDC finds that expectations for further boosts in IT asset use and operational efficiency often surpass the actual results for a variety of reasons. These problems can quickly overwhelm any hoped-for benefits as the scope of virtual server deployment expands.

Intel and the Intel logo are trademarks of Intel Corporation in the U.S. and/or other countries.

Building Cloud-Optimized Data Center Networks white paper

Enterprises are turning to the Cloud to improve business agility, reduce expenses and accelerate business innovation. Cloud computing redefines the way IT assets are deployed and consumed and dramatically affects the way data center networks are architected and managed. Conventional hierarchical data center networks built to support traditional IT architectures can't meet the security, agility and price/performance requirements of virtualized cloud computing environments. This white paper reviews the impact of cloud computing on data center networks and describes HP's approach to building simpler, more secure and automated networks that fully meet the stringent performance, security, reliability and agility demands of the new data center in the Cloud.

Intel and the Intel logo are trademarks of Intel Corporation in the U.S. and/or other countries.

The Forrester Wave: Activities Streams, Q2 2012

The enterprise social software market is exploding thanks to converging trends of consumerization, cloud, and mobile. In this must-read report, "The Forrester Wave: Activities Streams, Q2 2012", Forrester Research Inc. evaluated five social software vendors with core strengths in the stream based on the overall strength of vendors' current offerings, a clear product strategy, and vendor market presence. In a detailed look at the space, Forrester named Yammer as a leader.

Webcasts »

Virtualization Success is a Team Effort

As greater numbers of datacenter servers transition from the physical to the virtual world, the components of virtualization success come to the fore. What scores of organizations have discovered is that success is derived from an optimal pairing of the right software platform with the right hardware platform.

Oracle Database Appliance Best Practices

Business users increasingly demand 24x7 availability of their data while IT departments face the challenge of ensuring maximum availability while operating with limited budgets.

Unlock the Value of Cloud Computing with Workload Automation

Learn how to get the most from your cloud investment in our on-demand webinar from BMC and InformationWeek. You'll hear how integrating the cloud into your production workload brings critical business benefits.

Best Practices to Optimize Your Data Center at Every Layer of the Stack

Date: May 31, 2012
Time: 1 PM EST

Organizations are reaping the benefits of simplifying IT, lowering costs and dramatically improving transactional throughput by deploying optimized application-to-disk solutions. These pre-tuned, tested solutions encompass a wide variety of applications and use cases. Hear from industry experts, and IT executives, how these full-stack solutions can achieve three times faster deployment times and up to 75% reductions in acquisition and operational costs.

Workload Automation Trends and Best Practices in 2012

Find out when you join EMA Senior Analyst, Torsten Volk, for a discussion on the 2012 trends in workload automation and how these trends contribute to better connecting workload automation to business processes. These trends are derived from EMA's empirical research work conducted for the 2012 Workload Automation Radar Report.

Analytics at the Speed of Thought

What if you could run financial and operational planning cycles 10 times faster? Or monitor and adjust marketing campaigns in real time? What if you could instantly visualize how a price change would impact the profitability of thousands of products?

Newsletter Sign-Up »

Receive the latest news test, reviews and trends on your favorite technology topics

Choose a newsletter