Networking Glitch Knocks Yahoo Offline for Some

By Robert McMillan

Wed, December 03, 2008 — IDG News Service —

A networking problem made Yahoo's Web site unreachable for many users on Wednesday.

The problem, first observed at around 11:40 a.m. Pacific Time, appears to have primarily affected users in the eastern United States and Canada who were trying to reach the www.yahoo.com domain.

Network engineers on the NANOG (North American Network Operators Group) discussion list reported that when they tried to reach www.yahoo.com, they were sent on the Internet's version of a wild goose chase. DNS (Domain Name System) servers redirected traffic to another Yahoo domain, www.wa1.b.yahoo.com, which was not associated with an IP address. In other words, computers trying to find Yahoo's Web site were sent nowhere.

The problem appeared to have been resolved by about 1 p.m. Pacific Time.

Yahoo did not have much to say about the outage. The company confirmed in a statement that it had "a disruption in service earlier today that affected users in some geographic areas."

One NANOG poster, apparently a Yahoo employee named Matthew Petach, reported that the problem was triggered by a Juniper T1600 router that "went kablooie."

"This is primarily affecting traffic coming through Ashburn, Virginia," Petach wrote at 1:16 p.m. Pacific Time. "We're aware of the issue and have put workarounds in place; you should be back up and functional for the moment, though not in an optimal state."

The kind of router failure described by Petach could easily have accounted for the problems reported on NANOG Wednesday, if Yahoo's DNS nameservers were behind that faulty router, said Cricket Liu, vice president of architecture with DNS appliance vendor Infoblox.

Yahoo appeared to have fixed the problem by moving some of its DNS services to nameservers run by Akamai, a company that helps sites deliver Web content, Liu said.

"It sounds like maybe they changed ... to Akamai to save their network bacon," he said.


Loading...
Network MarketSpace
McAfee's Network Security Platform IPS
McAfee's Network Security Platform IPS; the costs, benefits, flexibility, and risk elements. Learn more »
The Cost of SQL Sprawl
Learn how a new approach to SQL server consolidation can reduce server counts by 50%, lower maintenance costs by 70% and reduce administration time by 75%. Learn more »
A Bottleneck-free Infrastructure
Storage bottlenecks have a significant impact on performance and productivity. Learn more »
Application Delivery Despite Emerging Challenges
IT organizations need to choose appropriate application delivery solutions that can scale to support the emerging challenges. Learn more »
Eliminate the Impact of Distance
Learn how to be prepared to adapt your environment in a way that supports distributed employees, anytime anywhere collaboration and the need for business continuity during a disaster. Learn more »
Extreme Savings: Cut Costs with WAN Optimization
Learn about how Riverbed WAN optimization technologies reduce bandwith costs and optimize DR. Learn more »
Achieve Business Agility and Productivity
Learn how to evaluate ROI in hard dollars and soft dollars with three key ROI metrics. Learn more »
 
SPONSORED LINKS
 

See how AT&T can help protect your network.

Webcast: Unleashing the Power of Customer Data

White Paper: Improve Agility with Operational Responsiveness

White Paper: Legacy Tools: Not Built for the Helpdesk

Taking a Seat at the Executive Table: The Reality of Virtualization

White Paper: Next Generation Remote Infrastructure Management

Keeping Your Members Safe from Online Scams and Predators

The Total Economic Impact of Network Security Intrusion Prevention

Join us at the US-Brazil IT-BPO Summit, on November 10th in New York.

Increase UPS efficiency without sacrificing protection.

Learn how advanced forecasting tools can deliver significant business results for global corporations.

Lower IT Costs with Oracle Database 11g Release 2

White Paper: Visibility and the New Normal of Mobile Work

Taking the Service Desk to the Next Level

Learn about The Information Technology Infrastructure Library.

Top Five CIO Challenges

Streamline IT Costs. Boost Performance with WAN Optimization.

Want to know how you can maximize employee productivity?

Build your 1st app FREE with Force.com

TDWI checklist helps define data readiness for analytics. Download report.

A new fleet of PCs with a total ROI in 10 months. Find your ROI.

eZine: A Roadmap to Reducing IT Complexity

Reduce risk, gain agility. See how Progress can help your business.

Virtualization Technology as a Business Solution

eZine: A Roadmap to Reducing IT Complexity

White Paper: 4 Customer Service Myths

White Paper: Managed Security for a Not-So-Secure World

White Paper: 5 Best Practices for Smartphone Support

Global Research: CIOs Weigh In On Virtualization

5 Key Virtualization Management Challenges

Secure Email and Web-Based Communication from Evolving Attacks

WagerWorks Takes Fraudsters Out of the Game using iovation

Seven Design Requirements for Web 2.0 Threat Protection

Generation Remote Infrastructure Management - Changing the Paradigm

Cloud-Based Email Management: Opinion Shifts In Favor

eBook: How Can You Make Your People Productive Anywhere?

Achieving Business Agility with Application Grid

Ready to virtualize tier one applications? Check your virtualization maturity.

Seven Ways ITIL Can Help You in an Economic Downturn

Tips for successful virtualization management.

Unified Communications: Thoughts, Strategies and Predictions. Join the discussion

Read the RSA report: Security for Business Innovation

Webcast: Looking to the Cloud for Email and Collaboration Services

64-page prescriptive guide to security, compliance, and IT operations.

Keep your IT expertise up to date. Join the Intel Premier IT Professionals.

A Clear View Toward Virtualization

Virtualization Technology as a Business Solution

The rules of infrastructure management just changed.

A Clear View Toward Virtualization

Interactive Q&A helps you discover key ways to maximize IT assets.

 
 
RESOURCE CENTER