Offering regional and national programs, CIO (and CSO) events bring together some of the most respected names and thought leaders in information technology and security. Presented by CIOs and other senior level executives, these invitation-only programs offer timely topics and strong networking. Learn More »
Webcast: In the Google Apps Cloud: How to Achieve Your Business Objectives
Dec 3rd, '09, 1 - 2 pm US/Eastern (GMT-5)
Join Council member Brent Hoag, Director, Global IT, at JohnsonDiversey, as he discusses the adoption of Google Apps which has helped meet four corporate goals; sustainability, simplification, increased employee productivity and global collaboration.
Webcast: Collaboration Initiatives: Benchmarks & Best Practices
Dec 15th, '09, 4 - 5 pm US/Eastern (GMT-5)
Join Council members Ruth Thorpe, VP & CIO at the U.S. Pharmaceutical Operations of Sanofi-Aventis, and Gary Kuyper, CIO at Bethany Christian Services, as they speak about their collaboration initiatives and experiences in how and why they chose the social networking and collaboration tools they are using and their business goals for collaboration, and facing culture change challenges.
Data Overview: Collaboration Initiatives Field Guide: Benchmarks & Best Practices
This appendix to the Council Field Guide provides an analysis which discusses benchmarks for collaboration IT implementation costs, adoption rates and payoffs. The overview identifies top IT and business goals and satisfaction rates for collaboration initiatives as well as best practices and lessons learned for implementing collaboration IT.
Learn more about the CIO Executive Council »December 11, 2008 — CIO —
CIOs who underestimate the beastly U.S. economy and overestimate their own prowess risk losing their jobs in the coming year. And the count may be surprisingly high. Senior technology executives feel quite confident in their abilities and reach, according to our eighth annual "State of the CIO" study. But they may not see the dangerous gap between how they and their bosses rate their work.
At first glance, the view from the CIO seat looks lovely. More of you report to the CEO and sit on executive management committees this year, our study found. Tenure is up and so is pay. Nearly two-thirds of you also lead a non-IT function, such as operations or customer service (See our State of the CIO charts (pdf)).
Technology, you report, is core to your company's products, to your distribution and sales models—heck, even to the very ways your company defines itself against competitors. And, you say, the IT group is pretty darn good. For example, 70 percent of the 506 CIOs polled said that IT is considered an integral business partner by the rest of the company.
You got it goin' on, right?
Maybe not. This year we compared your views with those of CEOs and other business executives surveyed by Forrester Research, which asked 600 big bosses to assess the performance of IT in key business areas. Brace yourselves.
While business leaders absolutely agree that tech is important to their company's products and competitive positioning, they also say IT isn't performing as well in these areas as CIOs think. For example, 46 percent of Forrester's business respondents rated IT "fair" or "poor" at improving the quality of products or processes.
Further, 64 percent of CIOs we surveyed said senior managers clearly communicate expectations for IT. Yet many of you report spending less time and having less of an impact on the number-one element keeping your company alive: customers. Asked which activities IT had the greatest impact on in the past year, only 15 percent of you chose managing customer relationships and 11 percent said acquiring and retaining customers. Those who expected to do great work in each of these areas next year: just 17 percent.