T-Mobile, AT&T Agree to Stop Saying Mobile Voicemail is Safe

By Robert McMillan

Thu, December 11, 2008 — IDG News Service —

Mobile service providers AT&T and T-Mobile have been banned from saying that their voicemail systems are safe from sabotage after agreeing to permanent injunctions filed in a Los Angeles court.

The cell-phone providers falsely advertised the security of their systems, according to the Los Angeles District Attorney's Office. During an investigation, "cell phones purchased by undercover investigators were easily hacked into, enabling the voicemail to be changed at will," the district attorney said in a statement Thursday.

"Hacking into voicemail allowed messages to be changed or erased. Important information could be removed from the voicemail and phony information could be inserted," the district attorney said. "Imagine the havoc that could result."

Investigators were able to hack into voicemail accounts using something called a SpoofCard. SpoofCard's software lets people display any number they want on caller ID and has been used to access voicemail systems that do not require passwords such as those used by Cingular (now part of AT&T) and T-Mobile.

In a statement, T-Mobile said that customers who want to add password protection to their voicemail should call voicemail, then press the star key to interrupt the greeting, and then press 5 to be prompted to change their password.

"T-Mobile cooperated with the district attorney and is pleased to have reached resolution on the issue," the company said.

Two years ago, SpoofCard suspended Paris Hilton's account after gossip sheets linked her to the voicemail hacking of her celebrity rival, Lindsay Lohan. At the time, SpoofCard said it had suspended more than 50 customers for using the service to hack into voicemail accounts.

As part of Thursday's settlement, AT&T will pay US$59,300 in penalties; T-Mobile will pay $25,000. The case was heard in the Superior Court of the State of California for the County of Los Angeles.

In a separate civil action, SpoofCard's parent company TelTech Systems has agreed not to advertise its product as "legal in 50 states." It is not legal in California and some other states, the district attorney's office said. TelTech will also pay a $33,000 fine.

AT&T and TelTech did not immediately return calls seeking comment.

Loading...
Mobile MarketSpace
White Papers
Fixed Mobile Convergence
Learn why your organization should implement and the benefits of an FMC solution. Learn more »
The CIO's Guide to Mobile Security
Learn about the key mobile computing security concerns when evaluating a wireless solution. Learn more »
Mobile Applications
Learn about the strengths of a wireless application and how they relate to your organization. Learn more »
Wireless in the Enterprise
A basic overview for those interested in evaluating a wireless enterprise solution. Learn more »
ROI Through Mobility
Realize the benefits of mobile CRM with the latest RIM offerings. Learn more »
Respond Faster and More Efficient
Read this case study about how Alagasco upgraded their system to smartphones and the benefits of it. Learn more »
 
SPONSORED LINKS
 

Taking the Service Desk to the Next Level

Why Data Loss is Increasing--and What You Can Do About It

Data Loss Prevention: A Better Way to Approach Security

Learn how to managing client systems in the enterprise.

Cloud Computing: Read about VMware's compelling vision & set of products

Enterprise PBX Buyer's Guide

Secondary Market Primer: Your Network at Half Price

Top-line Performance that's Bottom-line Efficient

Accenture: Outsourcing for uncertain times. Click to learn more.

White Paper: 8 Key Ingredients to Building an Internal Cloud

Read about virtualization and consolidation effort best practices

Building the Virtualized Enterprise with VMware Infrastructure

Top 10 Business and IT Drivers for the Wealth Management Sector

Bottom-Line Benefits of Virtualization

White Paper: The Building Blocks for Cloud Computing

Oracle's Application Grid Technical Demo

Next-Generation Application Servers and Infrastructure

Application Infrastructure at Enterprise Organizations

Achieving Business Agility with Application Grid

Learn about The Information Technology Infrastructure Library.

Achieving Pervasive Performance Management

Automating the Generation and Secure Distribution of Excel Reports

Reduce risk, gain agility. See how Progress can help your business.

Improve ROI, lower TCO and reduce energy consumption.

Introducing the new HP ProLiant G6 server family

Seven Ways ITIL Can Help You in an Economic Downturn

Maximizing the Business Value of the PC Infrastructure

Communications and Collaboration Needs at Business Organizations

Using Open Source to Deploy Web Applications

Mid-Sized Company CIO Community: infoBOOM!

Enterprise PBX Comparison Guide

Getting Value from Outdated Networking Equipment

Accenture IT Consulting: Logical meets technological. More . . .

Stop Application Fraud at the Source with Device Reputation

Learn about the VMware vSphere (TM) & Intel (R) Xeon (R) Processor 5500 Series

Learn how a virtualized enterprise can help your company reduce costs

Why Isn't Server Virtualization Saving Us More?

8 Key Ingredients to Building an Internal Cloud

Data Center Optimization: Three Key Strategies

A CIO Executive Guide: Cloud Computing Looms Big on the Horizon

Oracle WebLogic Server Technical Demo

Data Grids and Service-Oriented Architecture

Achieving the Impossible: Unlimited Application Scalability

A Middleware Foundation for Application Grid

Tips for successful virtualization management.

Smart Decisions: The Role of Key Performance Indicators

Gartner Shares Predictions for 2009

64-page prescriptive guide to security, compliance, and IT operations.

Get Google Enterprise Search for your business information.

Accenture IT Consulting: Enabling high performance. More...

 
 
RESOURCE CENTER