CIO Enterprise Newsletter
 
NEWSLETTERS
 

CIO.com updates, insights and advice on technology, management and your career.

 CIO BlackBerry News and Tips
 CIO Research and Analysis
 CIO Microsoft
 CIO Insider
 
 
 
LEADERSHIP
 
CIO Executive Programs
The Leader in Face-to-Face Education for Senior Executives

Offering regional and national programs, CIO (and CSO) events bring together some of the most respected names and thought leaders in information technology and security. Presented by CIOs and other senior level executives, these invitation-only programs offer timely topics and strong networking. Learn More »

 
CIO Executive Council
A Peer-Advisory Service and Professional Association for CIOs

Public Council Teleconference: Application Rationalization — Hidden Costs and Smart Decisions

November 17 at 11:00 am US/Eastern (GMT-5)

Join Honorio Padrón, of The Hackett Group, who will share the drivers for companies to tackle application rationalization and the results of research that define the hidden cost of complexity. Additionally, we will discuss key decision milestones—to start or not, holding the course steady and fulfilling expectations.

Virtual Desktop Cost-Benefit Analysis — Michael Jacobs, Catlin Group

The analysis contained in this presentation measures the cost of everything from the machines and licenses to the infrastructure for virtual vs. traditional desktop environments.

Honor your best senior team members - Apply for the CIO Ones to Watch Award

Get well-earned public recognition for your top up-and-coming team members, your IT organization and your enterprise. Award winners will be announced, publicized and feted in May 2010, great timing to help attract new IT recruits to your company.

More / Register »

Learn more about the CIO Executive Council »



 
 
RESOURCE CENTER
 
 
 
 

17 Telecommuting Pet Peeves

Despite all the benefits of working at home, telecommuting also has its disadvantages. Before you set up your home office, be aware of these 17 rotten bits about telecommuting--both its minor annoyances and the bigger telecommuting problems nobody likes to talk about.

 

December 30, 2008CIO

Telecommuting is great. I've been doing it full time for most of 20 years. But it isn't perfect. Working at home has its own set of irritations, some of which aren't well understood—particularly by those who don't telecommute.

Some telecommuting frustrations are minor things that seem too petty to complain about, especially to those who are stuck in rush hour traffic. Others are major problems that can affect your career. This article lists some from each category, provided by real telecommuters who have entirely too much personal experience.

CIO.com has plenty more information on improving the telecommuting lifestyle. Start with Seven Things the CIO Should Know About Telecommuting and then see the rest of the articles in our telecommuting resource guide.

Telecommuting's Trivial Annoyances

Are these minor? Sure. Would they keep you from telecommuting? No. But they sure do add up.

1. No free food. During tight deadline crunches and at team get-togethers, the office brings in lunch for in-person meeting participants. People who work at home are excluded from the free pizza, office donuts and holiday potlucks. Considering the generally poor quality of such food, and a telecommuter's freedom to toddle down the hall to the kitchen, this may not sound like a big deal. But it works to exclude the remote team member from the community. Also, telecommuters can be motivated by pizza as much as anyone else is. (Besides, the kitchen can present its own danger. Many new telecommuters put on ten pounds because it's entirely too easy to snack.)

2. Technology gets in the way. You can't count on coworkers or clients to have the PC skills or hardware necessary to set up a remote meeting with screen sharing, webcams, etc. A lot of time is wasted sorting out those issues. Nor is this problem limited to others: When your own Internet access gets flaky, you can't get your work done.

3. You need to create a go-to-work routine. For some, telecommuting is difficult because there's no ramp-up time driving to the office, coffee in hand, during which a worker plans out the day.

4. You have no reason to dress up. One telecommuting advantage is that you can work all day in your bathrobe. But it also means you never have an excuse to wear make-up or jewelry. And nobody compliments you about your beautiful new sweater. (It's red.)

5. You miss the "meeting after the meeting." You see it all the time when you're in the office: The meeting is supposedly over, everyone says their farewells, and the folks in the office hang up the speakerphone. Almost immediately, the conversation continues around the conference table in a far less inhibited way than it did when everyone was involved.

6. You find out about relevant events too late. Team members can schedule events (such as training classes) so late that it's difficult for telecommuters to arrange to travel to the office. Often, it's too expensive or seemingly pointless to try to attend.

7. People fail to recognize time zone differences. If the home office is on the east coast, some people assume you are on the east coast. So they will blithely call someone in California in a home office at 6:00am, thinking that it's 9:00am. ("Oh gosh, sorry I woke you. But can you still answer this question for me?")

8. The many teleconference inadequacies. Oh, there are so many! Few people understand teleconference etiquette, and telecommuters spend a lot of time on conference calls. For example: the annoyance of people who lead teleconferences (with a half dozen participants) and start out by saying, "Who's here?" Doing so makes everyone on the phone wonder if it's their turn to speak up; or everyone talks at once. Instead: If this is your weekly meeting, just go around the table and take a roll call ("Joe?" "I'm here." "Steve?" "Yup." And so on.).

We could list several ways in which people could stand to improve their teleconferencing skills. (And in fact we have, in Running an Effective Teleconference or Virtual Meeting.) Here are a few more specific to telecommuting:

  • Being subjected to terrible music-on-hold. Worse, when you start to sing along... and that's when you suddenly find yourself belting out Kenny Loggins' songs in the middle of the teleconference. Uh... Hi, Boss!

  • People who send a dial-code without regard to someone's ability to read or type it in. Send 800-123-4567, please, not 8001234567.

  • Organizers who show up late. Telecommuters are stuck listening to music-on-hold for ten minutes, during which they wonder, "Was today the right day? Did I miss the meeting?"

  • People who mumble, talk very quietly, or otherwise don't direct their voice to a mic; no one on the phone can hear them. Or those who rustle stuff right by the mic, so nobody on the phone can hear anything. How many times is it polite to interrupt and say, "Hey, speak up!"?

  • People who don't mute their phones when they're in a noisy environment, so the entire team learns which plane is boarding but cannot hear each other speak.

  • People who refer to a lot of visuals without bothering to send the file to telecommuters; and then they don't refer aloud to the data they're pointing at.

  • Meeting organizers who forget to conference in the remote people for the meeting.

And that's the minor problems.

 
 
Loading...
 
WHITE PAPERS

Application Portfolio Management

This white paper takes a look at the essential elements IT executives need to better manage application inventories and control maintenance costs.
 

Boiling the Ocean to Catch a Few Fish

Read this white paper to learn how to mitigate risk and reduce the overhead of e-discovery.
 

Adobe for Business Process Automation

Companies must be able to react to customer demands, competitive threats, and compliance requirements.
 

Increase Customer Satisfaction and Lower TCO

With Adobe® LiveCycle® Enterprise Suite (ES2) software, organizations can easily deploy intuitive user experiences.
 

Upgrading to VMware vSphere with vWire

Learn how vWire can help ensure the success of your upgrade from ESX 3.x to vSphere.
 

Using ERP To Gain Competitive Advantage in a Tough Economy

For midsize enterprises, now is the perfect time to invest in a significant IT expansion - despite the economic climate.
 

WEBCASTS

Extending Client Refresh - 11 Steps to Maximize Savings

11 Steps to Maximize Savings
 

CIOs Weigh In On Virtualization

Date: November 19, 2009 Time: 2:00 PM EST

Jim Malone, Editorial Director of CXO Media's C...
 

Beyond Installing ITPM Software: How a global company reduced risk and successfully implemented ITPM

Hear directly from one of your peers who has reduced risk and successfully implemented ITPM in this Live Webcast. ...
 

IT Consolidation Made Easy

The Primary IT Initiative for Reducing Costs
 

Taking a Seat at the Executive Table: The Reality of Virtualization

This year, for the first time, the number of virtual machines is on track to exceed the number of physical machines...
 

Who Are the Data Center Leaders?

Today's data center is still very much a heterogeneous environment. Gabriel Consulting recently surveyed over 250 d...
 

Resource Alerts

Get instant email notifications by topic when white papers, webcasts, and case studies are added to our library.

 
FEATURED SPONSORS
 
 
 
SPONSORED LINKS
 

Upgrading to VMware vSphere with vWire

Maximizing website Return on Information with high-quality search

Gartner Magic Quadrant, Application Delivery Controllers 2009

Authentication as a Service by Forrester Research

Learn How Web Site Performance Impacts Shopper Behavior

Build a Foundation for Unified Communications

Removing the Barriers to IT Governance: How On-Demand Software Changes the Game

Should Your Email Live In The Cloud? A Comparative Cost Analysis

Learn about the growing threat of insider data theft.

Adobe® LiveCycle® solutions for business process automation

10 Ways Excel Drives More Value from Your SAP Investment

The Key to Proving and Improving the Value of IT to the Company

Unleash the Power of Java with Oracle JRockit Real Time

Taking the Service Desk to the Next Level

Return on Information: Google Enterprise Search pays you back. Get the facts.

VMware. The source for Business Infrastructure Virtualization.

ShoreTel tells businesses to untangle from competitors' complexity and turn to its brilliantly simple UC solution

See how AT&T can help protect your network.

Streamline IT Costs. Boost Performance with WAN Optimization.

Build your 1st app FREE with Force.com

TDWI checklist helps define data readiness for analytics. Download report.

A Clear View Toward Virtualization

Virtualization Technology as a Business Solution

The rules of infrastructure management just changed.

A Clear View Toward Virtualization

Return on Information: Google Enterprise Search pays you back

ROI of Application Delivery Controllers

Making Consumer Two-Factor Authentication Simple and Cost-Effective

Webcast: Unleashing the Power of Customer Data

Disciplined Autonomy: Resolving the Tension Between Flexibility and Control

Enterprise Capture: Your Onramp to Business Process Automation

Cloud Computing--What is its Potential Value for Your Company?

Seven Design Requirements for Web 2.0 Threat Protection

How Consumerization of IT Will Make Your Business More Productive

How does a software company save big with Green IT?

Translate business strategy into IT strategy and obtain maximum benefits.

eBook: How Can You Make Your People Productive Anywhere?

Mind the Talent Gap: Global Survey on IT and HR trends and challenges

"Enterprise-Proven" is the Prerequisite for Enterprise SaaS Portal Solutions

AT&T Synaptic Storage as a Service. Expand on demand

Trend Micro ranked #1 against real-world malware. Read more.

Webinar: Jump-start your in-house e-discovery with Ringtail QuickCull from FTI Technology

Top Five CIO Challenges

Read the RSA report: Security for Business Innovation

64-page prescriptive guide to security, compliance, and IT operations.

Increase UPS efficiency without sacrificing protection.

eZine: A Roadmap to Reducing IT Complexity

Reduce risk, gain agility. See how Progress can help your business.

Virtualization Technology as a Business Solution

eZine: A Roadmap to Reducing IT Complexity