Offering regional and national programs, CIO (and CSO) events bring together some of the most respected names and thought leaders in information technology and security. Presented by CIOs and other senior level executives, these invitation-only programs offer timely topics and strong networking. Learn More »
Mid-Market CIO Panel: Tips and Techniques for Improving Vendor Relationships
July 15, 4:00 PM - 5:00 PM U.S./Eastern (GMT-4)
We'll highlight relationship priorities and best practices identified in a Council study, and we'll interact with a CIO panel on the approaches they've used to improve strategic vendor partnerships.
Secrets of Successful Vendor Contract Negotiations for the Mid-Market
Sept. 10, 2009, 11:00 AM - 12:00 PM U.S./Eastern (GMT-4)
On this free public Council teleconference, Matthew A. Karlyn, attorney at Foley & Lardner in Boston, will share tips on negotiating tactics and new, creative contract terms to help mid-market CIOs make better deals.
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Assess Your Business Leadership Skills with the Council's new benchmarking tool. Rate yourself in change leadership, strategy, customer focus and more.
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Salesforce suffers system wide outage
Salesforce.com was down for under an hour on Tuesday, leaving many users in the dark.
January 06, 2009 — IDG News Service —
Salesforce.com was down for under an hour on Tuesday, leaving many users in the dark.
According to brief updates on the trust.salesforce.com system status site, all Salesforce.com services across all regions were largely unavailable between 12:39 p.m. and 1:17 p.m. Pacific Time in the U.S.
In addition, trust.salesforce.com was down as well, so customers were unable to find updates about the outage.
At just after 3 p.m., the company did emergency maintenance across all of its services that it said might have an additional affect on all customers.
Salesforce.com first acknowledged the issue at 12:40 with a short note on trust.salesforce.com. It did not say what caused the outage. Salesforce.com's press group did not immediately respond to a request for additional details.
Some Salesforce.com customers using Twitter said they lost service for only short periods of about five minutes.
Salesforce.com has had fewer significant outages than it did years ago when it first launched. However, as the trend toward hosted services gains momentum, such failures draw attention to the downside of using remote services.
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