Facebook Connect: What's Next for Your Facebook Info?

As more third-party websites sign onto Facebook's Connect program, early data shows those sites are reaping traffic and registration spikes. While Facebook has proceeded carefully with the handling of Connect users' personal data, analysts say the social network would have greater business opportunities if it could gain access to more data at partner sites.

By
Fri, February 06, 2009

CIO — The early use of Facebook Connect, a technology that enables people to sign into multiple websites with their Facebook user name and password, has helped companies all over the Internet attract exponentially more people to their sites. While Facebook doesn't yet have access to key data on those third-party sites, such as the searches users perform, analysts say an arrangement of that nature in the future could help the social network monetize its service with more relevant ads than the ones that exist today.

But although Facebook has big business plans for Connect, the social network has proceeded carefully in this early stage as more questions about Facebook data ownership and privacy emerge.

Since Facebook Connect became generally available in early December, more than a thousand sites have joined the program. Some of these early adopters of Facebook Connect say they've seen huge increases in traffic to their sites. They've also seen substantial spikes in registration — a huge barrier for many websites because people are generally loathe to fill out the same types of forms over and over again, while memorizing several user names and passwords for each service.

"There's a big barrier there," says Brian McCarthy, the VP of products and marketing for Citysearch, a website that hosts user-generated reviews of restaurants, bars and hotels. "Facebook Connect has had a huge impact on increasing our registration. Now people can go click click, using Facebook Connect, and they can immediately be writing a review in seconds."

While McCarthy wouldn't give detailed numbers, as Citysearch's Connect implementation is in beta, others haven't been so shy. Facebook Connect partner sites such as Gawker, a blogging network, experienced a 45 percent increase in registration, said Dave Morin, a senior manager of the Facebook Platform (the technology that fuels Connect), in a recent interview with CIO.

Connect can also improve the user experience of people visiting the third-party sites because they can interact with their Facebook friends who also have accounts there. For instance, if a Facebook Connect user accessing Citysearch looks for a review of a certain restaurant, the reviews of their Facebook friends will be pushed to the top of the page.

Perhaps more significantly, people who log into the third-party sites using Facebook Connect spend more time on the site and contribute more content than regular users, early data shows. Joost, a site that allows people to watch and share mainstream TV shows, films and music videos online, implemented Connect back in mid-December. Since then, people who have navigated the site using a Connect account have watched 30 percent more videos than non-Connect users. They have also made comments on videos 15 percent more of the time.

"We have a lot of shows that are good and that people are likely to enjoy, but it's not in their mindset to watch it sometimes unless they have a social trigger," says Henrik Werdelin Chief Creative Officer at Joost. "Now, if they get a notification [on Facebook] that one of their friends made a comment about a show, they're very likely to go watch a little of the show and get drawn into viewing that way."

This brings up perhaps one of the most interesting aspects of Facebook Connect: the flow and streams of information between Facebook itself and the participating third-party sites. If someone on Facebook Connect comments on a video on Joost's site, for example, that information could be streamed into that person's Facebook newsfeed — the main column that runs down the center of Facebook pages , which updates people about their friends actions, such as sharing a photo album or updating a status message.

It might sound little bit like last year's Beacon advertising controversy, an incident in which Facebook users' buying habits on sites that had partnered with Facebook were broadcasted to their friends' Facebook newsfeeds.

While there are similarities, the main difference is that the messages broadcasted on a Connect user's newsfeed appear less like overt ads, says Jonathan Yarmis, an industry analyst who pens the Doctor Disruptive blog. Unlike Beacon, users also must make a conscious decision to use Connect.

"Because users have to opt in, this is like a benign Beacon," Yarmis says. "With Connect, it's going to do it on sites where we're already comfortable with sharing."

But as Facebook directs free traffic from the social network to third party sites, it remains unclear what it will want back in the future. Although the company's executives have touted growth as the major priority of Connect, it would be in Facebook's best interest to utilize the relationship with third-party sites to learn more about users, such as looking at their search data, analysts say.

"But they need to be careful there," says Murtaza Hussain, president of Peanut Labs, which does social networking market research. "Plus, the promise of targeted ads on social networking still needs to bear fruit, and it's blurry [from a privacy perspective]."

And Facebook has been careful. The company has stated very clearly that it doesn't yet have plans to glean key data (such as search queries) from those third party sites. According to a spokeswoman, "Facebook does not have access to information or activities that occur on the third party site."

The only exception is that Facebook is generally aware that a Connect user is interacting with one of the partner sites, and they do reserve the right to examine the information about those sites that pass through Facebook itself.

Continue Reading

Learn how your answer to this question compares to your peers by taking this quick poll. See how your peers are dealing with the challenge of ensuring a highly capable server infrastructure as technological shifts impact the application server platform.
With increasing data growth, comes increased need for data security.  The existing DLP model, with a focus on compliance/enforcement is not sufficient as the data discovery and classification capabilities are not granular enough.  Read this paper to find how you can efficiently and accurately manage your risk by rapidly inventorying and classifying your data and then developing remediation workflows that support business needs. 
This paper breaks down attack sources into four categories: external, malicious insiders, accidental insiders, and unknown.
The rapid growth of data and technology is creating challenges for organizations as this digital data is considered to be business communications and must be preserved according the same industry-specific regulations governing the retention and discovery of emails and more traditional forms of electronic communications. This paper examines the role that Data Loss Prevention ("DLP") technology can play in helping organizations address the challenges of locating information in response to electronic discovery.
This research, conducted by the Ponemon Institute, focuses on issues relating to the use of data protection solutions such as endpoint encryption and data loss prevention within the workplace.
This report, by Jon Oltsik from Enterprise Strategy Group, examines the need for a new business-centric approach to DLP in order to align business and security requirements.
Too much information can be just as limiting as too little information if users can't get what they want when they want it. Find out how the IT leaders at one of Canada's leading law firms, Fraser Milner Casgrain LLP, implemented Recommind's next-generation content delivery and search platform within their SharePoint portal to enable timely and effortless access to the information users need.
As greater numbers of datacenter servers transition from the physical to the virtual world, the components of virtualization success come to the fore. What scores of organizations have discovered is that success is derived from an optimal pairing of the right software platform with the right hardware platform.
Have you been looking to hear about customer's experiences with the new VMware vCenter Site Recovery Manager product? View this webcast to learn about VMware customer, Navicure, and their experiences testing and evaluating the recovery manager, their progress in implementing it in their environment and their advice other customers considering using vCenter.
Many enterprises have discovered that the use of virtualization to support desktop workloads creates a range of significant benefits. These benefits include price efficiencies, improved IT management and greater agility and choice for end users.

This VMware sponsored webcast with IDC will provide both quantitative measurement of the business value -- defined as the expected ROI -- and qualitative analysis associated with the use of VMware View™. IDC will also provide an analysis of the View Composer and ThinApp™ features of VMware View, including the business value of these solutions and an overview of how they work.

Attend this webcast to learn about:
- Challenges and barriers that might impede the adoption of desktop virtualization
- Navigating roadblocks to facilitate a strategic implementation
- Optimizing qualitative and quantitative benefits to IT and your business
VMware recently announced VMware vFabric™ Data Director, a new database deployment and operations platform that enables enterprise IT organizations to offer database as a private cloud service. Built on top of VMware vSphere 5, vFabric Data Director enables IT organizations to ontrol database sprawl through automation and consistent policy enforcement and accelerate application development cycles with self-service database management. Attend this webcast to learn how vFabric Data Director can help you build database-as-a-service in your datacenter.
A simple, cost-effective disaster-recovery solution for virtual environments is high on the agenda for IT organizations as they virtualize more business-critical applications with VMware. VMware vCenter™ Site Recovery Manager-the market-leading disaster-recovery product-ensures the simplest and most reliable disaster protection for all virtualized applications. VMware vCenter Site Recovery Manager provides centralized management of recovery plans, enables nondisruptive testing and automates site-failover processes.
Newsletter Sign-Up »

Receive the latest news test, reviews and trends on your favorite technology topics

Choose a newsletter
  1. View all Newsletters | Privacy Policy
Resource Center