Tips for CIOs: Marketing IT, Avoiding Jet Lag and Making a To-Do List

Expert advice on selling IT to the business and staying more productive.

By
Tue, March 31, 2009

CIO — Take a minute to reflect on the relationship between your IT department and the business. Does the business view IT as a cost center? Is communication open and constant? Are the department's goals aligned with those of the business? In times of budget cuts and layoffs, it's more essential than ever that the business sees the value that IT provides.

"Even though we have to use smaller budgets, the business demand for technology continues," says Tim Young, VP of IT at Bright Horizons, a child care and early education provider. "We're being asked to do more with less, and we have to be known for more than keeping the lights on."

Here are three ways that CIOs can better market the IT department to the business and position its staff to earn the respect that they deserve.

1] Find new responsibilities. Young suggests seizing an opportunity or venturing into an area that IT departments don't traditionally take on. "At Bright Horizons we became experts in security and privacy, and that translates into new business opportunities for us," Young says. And this trend is growing: CIO's 2009 "State of the CIO" survey found that nearly two-thirds of all CIOs have leadership responsibility for a non-IT area of the business.

2] Innovate. Even in trying economic times, opportunities to innovate exist, so take advantage of them. Taking the initiative here can help the CIO reposition the view of IT from "cost-centric to being seen as profit-centric and partnering with the strategic growth of the organization," says Young. In addition, Young says he tries to connect every project to a business goal or revenue.

3] communicate. "Constant communication to upper management is so, so important," says Young. Be sure that business execs are aware of the projects you're working on, the status of those projects and, most importantly, how they contribute to the overall profitability of the company. Schedule regular meetings with business owners or disseminate updates to them on what the IT department is doing. Such efforts are key to obtaining both resources and the support of top management.

...avoid jet lag

Before traveling to a new time zone, take a few days to adjust your sleeping and eating times to coincide with those of the time zone you'll be visiting, according to the National Heart, Lung and Blood Institute's guide to healthy sleep. Once you've arrived at your destination, spend as much time as possible outside to acclimate your body to the light cues there. And while it may be tempting to inundate your body with caffeinated beverages to achieve a state of alertness, do so with caution: Caffeine may help you stay awake longer during the day, but it can also make it difficult to fall asleep if its effects haven't worn off by bedtime.

...make a to-do list you can stick to

Trash the Post-its stuck to your monitor and pull out the old pad of paper, recommends Matt Cornell, former NASA engineer and a productivity expert. Plan your list the night before and be sure that each task will consume no more than one hour of your day. When you've finished adding items, assess them and prioritize: Order your list by starting with what is most important or will take the most energy to complete. "Throughout the day, be sure to block off regular time to reassess and reprioritize your list," he says; ten minutes should be sufficient "Making it part of your routine is the key to learning to stick with it."

What is Tech Briefcase?
TechBriefcase is a new, free service where IT Professionals can Search, Store and Share IT white papers and content like this. Learn more
Bookmark content
Speed up your research efforts with content across the web.
Search and Store
Find the white papers you need. Create folders for any topic.
View Anywhere
Open your briefcase on your iPhone, tablet or desktop. Share with colleagues.
Don't have an account yet?
Whether your data center is large or small, it faces a similar set of roadblocks to efficiency, uptime, and ROI. This white paper reveals the six most common and intractable problems facing the data center and explains how to rectify them while improving efficiency and uptime.
Innovations are changing the role procurement plays within the enterprise. SAP's Chris Salis, Global Vice President of Procurement Solutions, and Emily Rakowski, Senior Director and Head of Procurement Solutions Marketing discuss how SAP Procurement Solutions are the strategic differentiators of innovation.
In August 2011, Benny Kirsh was named VP and CIO at Infoblox, an industry-leading developer of network infrastructure automation and control solutions. With more than 25 years of experience, Kirsh is responsible for driving strategic advancements via the company's IT infrastructure and applications.
In this Quest white paper, gain a deeper understanding of all the dangers involved with privileged account ("super user") management. Learn to mitigate risks by enabling granular access control and accountability for admin or super user accounts. Read it today.
As more and more CIOs are beginning to see significant benefits from letting employees choose the device they use to get their jobs done, the Bring Your Own Device (BYOD) trend is spreading. According to the Computerworld Consumerization of IT Study, about half of the 604 respondents said their organizations allow employees to do work using their own devices either away from the office or at work. Whether these devices are smart phones, tablets, or laptops that are used in the office or while working remotely, companies that embrace this trend are finding their employees are more productive and experience greater job satisfaction. What's more, enterprises can significantly reduce up front costs and allow for flexible work hours by letting employees use their device of choice anytime, from anywhere.
In this paper, we analyze the delivery of live and on-demand mobile video content. It focuses on specific ways in which organizations can follow best practices to ensure the experience of video communication is maximized for viewers, while keeping corporate networks running smoothly.
Date/Time: June 5, 2012, 11:00 a.m., EDT, 4:00 p.m. BST / 3:00 p.m. UTC

Please join us for this webcast, as Dr. Barry Devlin, Founder and Principal, 9sight Consulting, describes what operational analytics can do for your business and reviews an architectural approach that will enable you to make it a reality.
Have you been thinking about what it would take to start using virtualization? Or do you know the basics and want to find out more? No problem. This webcast is designed for anyone with little to no knowledge of virtualization technology. Attend this webcast to learn:

-A basic overview of the business value of the technology and some key capabilities that make virtualization so valuable to IT and the businesses you serve.
-The basics for creating virtual machines and the key choices that can be made along the route to deployment.
View this on demand webcast to learn if moving business communications to the cloud is right for your business. Featured industry experts DMG Consulting LLC president, Donna Fluss, Frost & Sullivan principal analyst, Michael DeSalles, and Interactive Intelligence senior vice president, Joe Staples discuss this topic and help you answer your pressing questions at the conclusion of this web event.
In this webcast, Vantage Point Performance's Michelle Vazzana will reveal how to coach your reps to better performing pipelines.
In this webcast produced by the Sales Management Association (SMA), Forrester's Scott Santucci will explore the new sales paradigm and discuss how businesses must transform their selling models into dynamic, communications-intensive systems, empowering individual sellers to define, create and deliver value to customers.
SAP Sales OnDemand is intuitive, leveraging social collaboration capabilities you already know how to use. It enables fast, effective team collaboration and account management to help you sell more effectively. Watch the video to see how!
Newsletter Sign-Up »

Receive the latest news test, reviews and trends on your favorite technology topics

Choose a newsletter
  1. View all Newsletters | Privacy Policy
Sponsored Links

High performance. Delivered. Click to see Accenture's client successes

Master the cloud with the power of convergence from HP

Connect with IT leaders redefining mobility at the Enterprise Mobile Hub

Choose New and manage one device instead of 170

Choose New for 8x the firewall and NAT performance

Check out a smart way of mobilizing your business with enterprise-ready Samsung Mobile.

Redefine your data center with HP servers.

Enhance your business with Windstream IT Solutions. Speak to someone local.

BlackBerry® Mobile Fusion. Different mobile devices. One platform.

CYBERMARYLAND | Learn Why Maryland is the Epicenter for Cybersecurity

Get Ethernet speeds from 1 Mbps to 10 Gbps - Comcast Business Class

Cognizant. Leading in Business, Application & Technology Services

Collaboration: driving better business outcomes

Gain cutting-edge insights at MIT in 2-5 day executive programs.

Click to see how Accenture has delivered high performance to clients

Complimentary Gartner Report on BYOD: Media Tablets & Beyond. View Now

Elevate storage agility and efficiency with HP 3PAR storage.

Choose New and slash the number of devices you manage

Customized information views & Twitter events at New Fulcrum Point

Splunk translates machine data into "aha" moments for IT and the business.

ManageEngine Desktop Central - Automate and Audit Your Desktop Management! Learn More...

Cloud Readiness Starts with Intel® Technology

Visit the Virtually There Learning Page to learn how to use virtualization to your competitive advantage.

Free: Hunter Muller's "The Transformational CIO."

Join us for an upcoming Microsoft 365 live online demo event.

Discover your easiest path to unified communications

Virtualizing Your Infrastructure Just Got Easier

Connect with global CIOs now at Enterprise CIO Forum

Resource Center