Tips for CIOs: Marketing IT, Avoiding Jet Lag and Making a To-Do List

Expert advice on selling IT to the business and staying more productive.

By
Tue, March 31, 2009

CIO — Take a minute to reflect on the relationship between your IT department and the business. Does the business view IT as a cost center? Is communication open and constant? Are the department's goals aligned with those of the business? In times of budget cuts and layoffs, it's more essential than ever that the business sees the value that IT provides.

"Even though we have to use smaller budgets, the business demand for technology continues," says Tim Young, VP of IT at Bright Horizons, a child care and early education provider. "We're being asked to do more with less, and we have to be known for more than keeping the lights on."

Here are three ways that CIOs can better market the IT department to the business and position its staff to earn the respect that they deserve.

1] Find new responsibilities. Young suggests seizing an opportunity or venturing into an area that IT departments don't traditionally take on. "At Bright Horizons we became experts in security and privacy, and that translates into new business opportunities for us," Young says. And this trend is growing: CIO's 2009 "State of the CIO" survey found that nearly two-thirds of all CIOs have leadership responsibility for a non-IT area of the business.

2] Innovate. Even in trying economic times, opportunities to innovate exist, so take advantage of them. Taking the initiative here can help the CIO reposition the view of IT from "cost-centric to being seen as profit-centric and partnering with the strategic growth of the organization," says Young. In addition, Young says he tries to connect every project to a business goal or revenue.

3] communicate. "Constant communication to upper management is so, so important," says Young. Be sure that business execs are aware of the projects you're working on, the status of those projects and, most importantly, how they contribute to the overall profitability of the company. Schedule regular meetings with business owners or disseminate updates to them on what the IT department is doing. Such efforts are key to obtaining both resources and the support of top management.

...avoid jet lag

Before traveling to a new time zone, take a few days to adjust your sleeping and eating times to coincide with those of the time zone you'll be visiting, according to the National Heart, Lung and Blood Institute's guide to healthy sleep. Once you've arrived at your destination, spend as much time as possible outside to acclimate your body to the light cues there. And while it may be tempting to inundate your body with caffeinated beverages to achieve a state of alertness, do so with caution: Caffeine may help you stay awake longer during the day, but it can also make it difficult to fall asleep if its effects haven't worn off by bedtime.

...make a to-do list you can stick to

Trash the Post-its stuck to your monitor and pull out the old pad of paper, recommends Matt Cornell, former NASA engineer and a productivity expert. Plan your list the night before and be sure that each task will consume no more than one hour of your day. When you've finished adding items, assess them and prioritize: Order your list by starting with what is most important or will take the most energy to complete. "Throughout the day, be sure to block off regular time to reassess and reprioritize your list," he says; ten minutes should be sufficient "Making it part of your routine is the key to learning to stick with it."

As you know, everything is mobile, connected, interactive, and immediate. This is exactly why organizations need a highly agile IT infrastructure in order to keep pace with extreme fluctuations in business demand. This book will help you understand why infrastructure convergence has been widely accepted as the optimal approach for simplifying and accelerating your IT to deliver services at the speed of business while also shifting significantly more IT resources from operations to innovation.
For this white paper, IDC performed an in-depth analysis of the business value of VMware View, defined as the expected ROI associated with the use of the solution as a platform for the targeted deployment of a virtual desktop infrastructure.
This paper explains virtualization, its benefits for mid-sized business and how IBM's virtualization strategy can help these companies reduce costs, improve services and simplify management.
Forrester Research makes recommendations on best practices to optimize branch virtualization and consolidation initiatives. See how a "thin" branch architecture, with key servers, services and applications in the data center that relies on a high-performing WAN connection, can offer the greatest efficiencies.
When trying to achieve continuous compliance with internal policies and external regulations, organizations need to replace traditional processes with a new best practice approach and new innovative technology, such as that provided by IBM Tivoli Endpoint Manager.
IBM Tivoli Endpoint Manager helps organizations automatically manage patches for multiple operating systems and applications across hundreds of thousands of endpoints regardless of location, connection type or status.  
Download this webcast to learn about the design considerations for virtualizing SQL workloads, performance and scalability information and high-availability options, as well as support considerations
Many enterprises have discovered that the use of virtualization to support desktop workloads creates a range of significant benefits. These benefits include price efficiencies, improved IT management and greater agility and choice for end users.

This VMware sponsored webcast with IDC will provide both quantitative measurement of the business value -- defined as the expected ROI -- and qualitative analysis associated with the use of VMware View™. IDC will also provide an analysis of the View Composer and ThinApp™ features of VMware View, including the business value of these solutions and an overview of how they work.

Attend this webcast to learn about:
- Challenges and barriers that might impede the adoption of desktop virtualization
- Navigating roadblocks to facilitate a strategic implementation
- Optimizing qualitative and quantitative benefits to IT and your business
Applications are changing - they're increasingly web-oriented, global in nature and run from multiple device types. Additionally, the volume of data is growing exponentially every year. How do you ensure your applications have fast, accurate, up-to-date information in this new world? Modern applications are data-intensive; delivering data the old way using monolithic databases isn't working. What's needed is a modern approach to data. One that scales-out as needed and delivers predictable high performance, but without sacrificing data consistency or integrity.
VMware View™ 5 simplifies IT management while increasing end user freedom by delivering desktop services from your cloud. Building upon VMware's leadership in desktop virtualization, VMware View 5 delivers a high-performance user experience while giving IT greater policy control.

View this webcast and find out how VMware View 5 can help you:
- Deliver the highest fidelity experience of desktop services across any device and any network
- Simplify and automate IT management, security and control of desktop services
- Reduce the costs associated with your desktop environment
IT professionals are being asked to deliver faster "time-to-value" than ever before. An IDG Research survey found that CIOs are eager to invest in technologies that will enable them to get new applications and services up quickly, achieving faster time-to-value.
Learn how to reduce IT management overhead, ease revision control, guarantee data security, scale systems more quickly and reduce server and software costs.
Newsletter Sign-Up »

Receive the latest news test, reviews and trends on your favorite technology topics

Choose a newsletter
  1. View all Newsletters | Privacy Policy
Resource Center