Twitter Tips: How to Write Better Tweets

Twitter's 140-character message format demands concise, engaging writing, and that's a skill that a lot of people just don't have. Here's practical, expert advice to help you engage your followers and avoid common tweet writing blunders.

By
Thu, April 30, 2009

CIO — Twitter's growing popularity has yielded one unusual result: It has exposed the frailty of writing skills in the business world. You can fudge bad writing in a 20-slide presentation, but not in a 140-character tweet. From abbreviation-laden tweets with no discernible value, to tweets that fail to compel followers to click through on a link, examples abound. The process of constructing a good Twitter message takes careful thought, time and analysis.

Clearly, the 140-character limit adds a degree of difficulty for people who already struggle with writing for less restrictive, more long-form friendly mediums, such as e-mail or blogs.

While we failed to find a panacea for constructing the perfect tweet — since the "perfect tweet" largely depends on your audience, your profession, and how you use Twitter — we compiled some guidelines from industry analysts and people who tweet uncommonly well.

Avoid Abrevs

Every day, we all receive work e-mails that are littered with improper grammar, spelling and all-lowercase letters. Given how many e-mails most of us receive in a day, such messages become, at best, an unwelcome sight, and, at worst, disrespectful of our time.

Twitter is no different. Some people follow thousands of other people on Twitter, populating their streams (home pages) with, in some cases, hundreds of tweets a minute. Obviously, people will skip over sloppy tweets, or trivial tweets, because they simply don't have the time.

"If you sound like a 13-year-old in an instant message conversation, that's not going to make people want to read your [Twitter] messages," says Susan Daffron (@susandaffron), president of Logical Expressions, a company that helps people self-publish books.

As your user-base diversifies to include people from different backgrounds, you should avoid abbreviations unless it's absolutely necessary, says Laura Fitton (@pistachio), who runs Pistachio Consulting, a firm that helps companies utilize Twitter.

"I generally go out of my way to avoid abbreviations," she says. "There are so many abbreviations you really can't always assume people will know what they are."

Twitter power users can be particular offenders with regards to that rule. Despite the fact that Twitter's user base has broadened substantially during the past six months, the majority of its users descend from a technical background. Depending on how your follower list has diversified, people might not know a lot of the Twitter lingo.

"I had people asking me what are these "#" signs," Daffron says, referring to Hashtags, which Twitter users employ to categorize topics, such as #sanfrancisco. "By writing things that are more obscure to new users, you essentially block them out."

Take Your Time

Twitter allows you to publish information instantly. The open field to tweet a message sits in your web-browser or in an app on your desktop. Since it's such a short message, the natural inclination is to post away without much thought. Much like you'd proofread an important e-mail message, you should consider sitting on a Tweet, Fitton says.

"Don't feel shy that, even though they're short, they [tweets] can be a lot work," Fitton says. "If you take your time, you will most likely put more thought into it. Thoughtful tweets are more likely to be appreciated."

Due to the fact a tweet must measure 140 characters, a quick writing job combined with lack of context can create misunderstandings. If you take time to not only construct the tweet, but also analyze your audience to see how it might be received, you can avoid upsetting people, Fitton says.

Tweeting Links: Headlines Matter

On Twitter, people often tweet links to their own published work, or articles that they have found relevant. In fact, so many people tweet links now that it requires a lot of work to get people to click on them. As a result, you must have a headline that sets your Tweet apart for the other stories of the day, says Stowe Boyd (@stoweboyd), a social media analyst who writes the /message blog

"It could be humorous or topical," he says. "But you also must pare down to the absolute minimum."

One key differentiator can be pulling a quote from a piece that might entice people to read it. For instance, if everyone knows the general news of the day on a certain topic, tweeting an article with a general headline on the topic ("Democrats Reach 60 Seats in Senate") might not be as compelling as a new quote from President Obama or a Senator. In other words, assume people already read the nuts-and-bolts news story that first hit the wire, and show them why you read something that has greater depth or value. This approach also shows what about the article stuck out the most for you.

On Pistachio's website, a guest blogger, Marshall Thompson, published a helpful guide, seven steps to writing a successful Twitter headline. In the piece, he includes the following guidelines: keep it short, no puns, use keywords, use hashtags, don't consolidate stories (one tweet per story), link directly to story (not home page — don't be a page-view monger), and don't use subheads.

Continue Reading

Learn how your answer to this question compares to your peers by taking this quick poll. See how your peers are dealing with the challenge of ensuring a highly capable server infrastructure as technological shifts impact the application server platform.
With increasing data growth, comes increased need for data security.  The existing DLP model, with a focus on compliance/enforcement is not sufficient as the data discovery and classification capabilities are not granular enough.  Read this paper to find how you can efficiently and accurately manage your risk by rapidly inventorying and classifying your data and then developing remediation workflows that support business needs. 
This paper breaks down attack sources into four categories: external, malicious insiders, accidental insiders, and unknown.
The rapid growth of data and technology is creating challenges for organizations as this digital data is considered to be business communications and must be preserved according the same industry-specific regulations governing the retention and discovery of emails and more traditional forms of electronic communications. This paper examines the role that Data Loss Prevention ("DLP") technology can play in helping organizations address the challenges of locating information in response to electronic discovery.
This research, conducted by the Ponemon Institute, focuses on issues relating to the use of data protection solutions such as endpoint encryption and data loss prevention within the workplace.
This report, by Jon Oltsik from Enterprise Strategy Group, examines the need for a new business-centric approach to DLP in order to align business and security requirements.
Too much information can be just as limiting as too little information if users can't get what they want when they want it. Find out how the IT leaders at one of Canada's leading law firms, Fraser Milner Casgrain LLP, implemented Recommind's next-generation content delivery and search platform within their SharePoint portal to enable timely and effortless access to the information users need.
As greater numbers of datacenter servers transition from the physical to the virtual world, the components of virtualization success come to the fore. What scores of organizations have discovered is that success is derived from an optimal pairing of the right software platform with the right hardware platform.
Have you been looking to hear about customer's experiences with the new VMware vCenter Site Recovery Manager product? View this webcast to learn about VMware customer, Navicure, and their experiences testing and evaluating the recovery manager, their progress in implementing it in their environment and their advice other customers considering using vCenter.
Many enterprises have discovered that the use of virtualization to support desktop workloads creates a range of significant benefits. These benefits include price efficiencies, improved IT management and greater agility and choice for end users.

This VMware sponsored webcast with IDC will provide both quantitative measurement of the business value -- defined as the expected ROI -- and qualitative analysis associated with the use of VMware View™. IDC will also provide an analysis of the View Composer and ThinApp™ features of VMware View, including the business value of these solutions and an overview of how they work.

Attend this webcast to learn about:
- Challenges and barriers that might impede the adoption of desktop virtualization
- Navigating roadblocks to facilitate a strategic implementation
- Optimizing qualitative and quantitative benefits to IT and your business
VMware recently announced VMware vFabric™ Data Director, a new database deployment and operations platform that enables enterprise IT organizations to offer database as a private cloud service. Built on top of VMware vSphere 5, vFabric Data Director enables IT organizations to ontrol database sprawl through automation and consistent policy enforcement and accelerate application development cycles with self-service database management. Attend this webcast to learn how vFabric Data Director can help you build database-as-a-service in your datacenter.
A simple, cost-effective disaster-recovery solution for virtual environments is high on the agenda for IT organizations as they virtualize more business-critical applications with VMware. VMware vCenter™ Site Recovery Manager-the market-leading disaster-recovery product-ensures the simplest and most reliable disaster protection for all virtualized applications. VMware vCenter Site Recovery Manager provides centralized management of recovery plans, enables nondisruptive testing and automates site-failover processes.
Newsletter Sign-Up »

Receive the latest news test, reviews and trends on your favorite technology topics

Choose a newsletter
  1. View all Newsletters | Privacy Policy
Resource Center