4) Mute Ringer During Incoming Calls

To mute the Pre's ringer when receiving a phone call, simply click the Power key once.

5) Send Incoming Calls to Voicemail

To stop an incoming call's ringer and send it directly to voice mail, tap the Power key two times in a row.

6) Snap a Pic With Your Pre Space Key

The Pre's camera application works when its slider keyboard is open or closed. You can snap a pick by tapping the on-screen camera icon at any point. But if you're shooting images with the keyboard extended, you can also use the Pre's Space key to snap a picture.

7) Check on Specific Pre Battery Level

The Pre has a graphical battery indicator that appears on almost all screens and in all applications. But this doesn't show exact battery levels via a percentage. You can determine exactly how much battery life you have left by tapping the Pre screen's top right corner and opening the Connections box, which displays battery life as a percentage value.

Palm Pre "Connections" Menu

8) Soft Reset Your Pre

If your Pre's processor slows down noticeably or applications or other screens start to "stick" or lag, you may need to soft reset your device.

To do so, depress the device's Power button and flick the Ringer switch back and forth three times. After a few seconds, the Shut Down/Airplane Mode screen appears and a second later the device reboots.

9) Hard Reset Your Pre

If you tried soft resetting your Pre, but are still experiencing performance issues, a hard reset might be necessary. Hard reset your Pre by removing its battery.

Unfortunately, removing the Pre's battery isn't exactly easy, due to a tricky battery cover. To remove the Pre's battery cover, push in the tiny button in the center of the device's bottom panel until the cover lifts slightly. Then, wedge a finger underneath the cover and slide it toward the top of the Pre until the cover pops loose. Be careful not to force it too hard, because it could potentially break.

Once the cover is removed, pull on the small fabric tab sticking up from beneath the Pre's battery and help guide it free of the metal connectors, until it pops out. Leave the battery out for a few seconds, then reinsert it and start up your Pre.

Read my CIO.com article "Hard v. Soft Resets, and When to Perform Each," for more advice on smartphone resets.

10) Select Editable Text on Your Pre's Display

To highlight or select editable words or other text via Pre, tap the text field from which you wish to select content and you'll see a cursor appear. Next, press and hold the Shift key while you drag the cursor over the text that you want to select.

11) Copy Selected Text on Your Pre's Display

I've found two ways to copy selected text on your Pre. You can tap the display's upper left corner to bring up the menu and then choose Edit. On the Edit screen, choose copy and your selected text copies to the Pre's "clipboard."

You can also use a keyboard shortcut to copy selected text. Once you've highlighted the text you want to copy, press and hold one finger on the Pre gesture area and tap the "C" key. Your text then copies to the Pre clipboard.

12) Cut Selected Text on Your Pre's Display

You'll find two ways to cut selected text via Pre. After selecting the text you wish to delete, tap the display's upper left corner to bring up the menu and then choose Edit. On the Edit screen, choose Cut and your selected text deletes.

You can also use a keyboard shortcut to cut selected text. Once you've highlighted the text you want to copy, press and hold one finger on the Pre gesture area and tap the "X" key.