7 Tips for Keeping IT Employees Upbeat

Staff morale is critical to ensuring that productivity and retention levels remain high. Here are seven tips for maintaining an upbeat work environment and sustaining employee morale.

By Dave Willmer

Mon, June 15, 2009Computerworld In these tough economic times, even workers at stable organizations might be finding it hard to stay motivated. This can make it difficult for managers to maintain a positive, productive work environment.

Slideshow: Where the IT Jobs Are: 10 American Cities
New career advice forum for IT professionals

Strong staff morale is critical to ensuring that productivity and retention levels remain high. The organizations on Computerworld's Best Places to Work in IT list come from diverse industries and vary in size and geographic reach, but they all share a common feature: They're focused on maintaining an upbeat work environment and sustaining employee morale.

Here are seven effective ways to keep your own employees motivated and ensure that your organization remains a positive place to work.

[ See also, There No Quick-Fix for Bad Morale. ]

1. Don't sugarcoat the truth. Open communication is better than silence and secrecy. Discuss the organization's current situation and future viability with your staff. To the extent appropriate, share plans for riding out the recession. Invite workers to brainstorm about how lessons learned during past downturns could be applied now.

2. Listen to your staff. Sharing news with your workers is important, but so is listening to them. By giving them a chance to voice their concerns and ask questions, you'll be able to accurately gauge the overall attitude in the workplace. Because some employees may be reluctant to speak up, you'll need to tune in to subtle cues as well. Stroll through your workplace -- do you hear laughter, or are people working in grim silence? Do employees seem enthusiastic or muted? Their behavior will provide important clues about the prevailing mood.

3. Assign work strategically. Re-evaluate each staff member's responsibilities and do some fine-tuning so the team can work more efficiently. Make this a collaborative process -- ask your staff how best to distribute the workload. There may be duties or projects they would like to tackle, and giving them manageable new challenges can be motivating.

4. Protect staff from overload. Be realistic about your employees' limits. If you sense that your employees are overwhelmed, take action before they reach a state of burnout. Determine which projects are urgent and which can be put on hold or redistributed. Or consider bringing in freelancers to work on projects on an as-needed basis to provide additional support and relieve pressure.

5. Reward employees and show appreciation. Rewarding employees is less about offering material things than about showing respect and appreciation. Small gestures, such as saying thank you, asking their opinions on ideas and complimenting their efforts, can help show that you are grateful for their hard work and loyalty.


Loading...
Network MarketSpace
Thinking About Deploying Mobile Broadband?
Explore lessons and best practices experienced by companies that have deployed mobile broadband to their workforce. Learn more »
Increase Application Performance and User Experience
This research shifts the attention from basic load-balancing features to application delivery features. Learn more »
Gartner Magic Quadrant, Application Delivery Controllers 2009
The market for products to improve the delivery of application software over networks remains dynamic. Learn more »
McAfee's Network Security Platform IPS
McAfee's Network Security Platform IPS; the costs, benefits, flexibility, and risk elements. Learn more »
The Cost of SQL Sprawl
Learn how a new approach to SQL server consolidation can reduce server counts by 50%, lower maintenance costs by 70% and reduce administration time by 75%. Learn more »
A Bottleneck-free Infrastructure
Storage bottlenecks have a significant impact on performance and productivity. Learn more »
Application Delivery Despite Emerging Challenges
IT organizations need to choose appropriate application delivery solutions that can scale to support the emerging challenges. Learn more »
 
SPONSORED LINKS
 

ROI of Application Delivery Controllers

Upgrading to VMware vSphere with vWire

Maximizing website Return on Information with high-quality search

See how AT&T can help protect your network.

Webcast: Unleashing the Power of Customer Data

White Paper: Improve Agility with Operational Responsiveness

White Paper: Legacy Tools: Not Built for the Helpdesk

Taking a Seat at the Executive Table: The Reality of Virtualization

White Paper: Next Generation Remote Infrastructure Management

Keeping Your Members Safe from Online Scams and Predators

The Total Economic Impact of Network Security Intrusion Prevention

Generation Remote Infrastructure Management - Changing the Paradigm

Cloud-Based Email Management: Opinion Shifts In Favor

eBook: How Can You Make Your People Productive Anywhere?

Achieving Business Agility with Application Grid

Ready to virtualize tier one applications? Check your virtualization maturity.

Seven Ways ITIL Can Help You in an Economic Downturn

Tips for successful virtualization management.

AT&T Synaptic Storage as a Service. Expand on demand

Trend Micro ranked #1 against real-world malware. Read more.

Webinar: Jump-start your in-house e-discovery with Ringtail QuickCull from FTI Technology

Streamline IT Costs. Boost Performance with WAN Optimization.

Build your 1st app FREE with Force.com

TDWI checklist helps define data readiness for analytics. Download report.

eZine: A Roadmap to Reducing IT Complexity

Gartner Magic Quadrant, Application Delivery Controllers 2009

Return on Information: Google Enterprise Search pays you back

Cut Costs & Green Your IT Operations with PC Power Management

White Paper: 4 Customer Service Myths

White Paper: Managed Security for a Not-So-Secure World

White Paper: 5 Best Practices for Smartphone Support

Global Research: CIOs Weigh In On Virtualization

5 Key Virtualization Management Challenges

Secure Email and Web-Based Communication from Evolving Attacks

WagerWorks Takes Fraudsters Out of the Game using iovation

Seven Design Requirements for Web 2.0 Threat Protection

Increase UPS efficiency without sacrificing protection.

Learn how advanced forecasting tools can deliver significant business results for global corporations.

Lower IT Costs with Oracle Database 11g Release 2

White Paper: Visibility and the New Normal of Mobile Work

Taking the Service Desk to the Next Level

Learn about The Information Technology Infrastructure Library.

Return on Information: Google Enterprise Search pays you back. Get the facts.

VMware. The source for Business Infrastructure Virtualization.

ShoreTel tells businesses to untangle from competitors' complexity and turn to its brilliantly simple UC solution

Top Five CIO Challenges

Read the RSA report: Security for Business Innovation

64-page prescriptive guide to security, compliance, and IT operations.

A Clear View Toward Virtualization

Virtualization Technology as a Business Solution

 
 
RESOURCE CENTER