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Public Council Teleconference: Application Rationalization — Hidden Costs and Smart Decisions

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Join Honorio Padrón, of The Hackett Group, who will share the drivers for companies to tackle application rationalization and the results of research that define the hidden cost of complexity. Additionally, we will discuss key decision milestones—to start or not, holding the course steady and fulfilling expectations.

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9 Ways to Save Money on Your Next Outsourcing Contract

By spec-ing out the scope of your outsourcing agreement, streamlining SLAs, and employing new delivery methods such as cloud computing and infrastructure-on-demand, you can cut the cost of your next outsourcing deal without sacrificing service.

 

June 17, 2009CIO

Outsourcing experts, IT analysts (and optimistic vendors) are predicting an increase in IT services deals during the second half of 2009. They foresee an uptick in outsourcing driven by enterprises looking to increase IT efficiency and cut costs.

Unfortunately, some of those organizations signing new outsourcing contracts, so pressured to slash costs, will cut the wrong corners on their new deals and ultimately end up disappointed in the results. "I think when we look back on this period, we'll find that companies' objectives for outsourcing weren't really that different than theyve always been, but their propensity for making bad decisions increased," says Edward J. Hansen, a partner in law firm Morgan, Lewis & Bockius's business and finance practice.

Speeding through the outsourcing selection process or rushing into a deal without an RFP, for example, may save you time and money now, but are more likely to cost you dearly over time. Instead, try these smarter strategies to save money on your next outsourcing deal.

[ For more outsourcing contract negotiation tips, see 9 Ways to Save Money on Your Current Outsourcing Contract, How to Renegotiate an Outsourcing Contract and Negotiating Outsourcing Contracts: Beware Minimum Commitments. ]

1. Be clear about scope.

Before you even think about starting the outsourcing selection process, complete a thorough assessment of your IT portfolio to determine what can be outsourced, what can't be outsourced, and—most importantly—what shouldn't be outsourced.

"Take a minute to step back and talk to your business customer about their needs and compare them to the IT services you currently offer," says Ben Trowbridge, CEO of outsourcing consultancy Alsbridge. "Doing so will provide you with greater insight into what IT services you should be buying from an external service provider."

"Scope creep" during the outsourcing decision making process is a hindrance to finalizing a new deal efficiently and cost effectively, says Atul Vashistha, chairman of offshore outsourcing consultancy neoIT. "A thorough portfolio assessment also provides data that comes in extremely handy [later on], Vashistha adds.

2. Adopt a multi-sourcing strategy.

The competitive leverage you gain by signing on a small stable of preferred providers instead of a single vendor can not only reduce costs overall, it can also help to mitigate risk through redundancy and provide access to a broader or deeper talent pool, says Daniel Masur, a partner in the Washington, D.C. office of law firm Mayer Brown. Such a multi-sourcing strategy may or may not cost more to manage. "But, if done right," Masur says, "it will offer benefits that more than offset any additional cost."

 
 
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Next Generation Remote Infrastructure Management

Read this paper to see how Genpact helps extract value from RIM engagements through its RIMnexgenSM approach.
 

Service Level Reporting and Communication

Service level reporting is the most visible output and often the most time-consuming activity in SLM.
 

Data Center Cost Analysis

Read this white paper to see how a server refresh can actually save money and meet green initiatives.
 

The Future Data Center

Building the next-generation data center requires a forward-thinking strategy that encompasses a broad range of new technologies.
 

Informatica Platform and Integration Competency Centers

Forrester used its total economic impact methodology to interview seven companies that have standardized their data integration practices.
 

Cutting the Cost of Enterprise Databases

This IDC white paper discusses the growing complexity of datacenter management, which is causing escalating costs.
 

WEBCASTS

IT Consolidation Made Easy

The Primary IT Initiative for Reducing Costs
 

CIOs Weigh In On Virtualization

Date: November 19, 2009 Time: 2:00 PM EST

Gary Beach, publisher emeritus of CIO magazine,...
 

Webcast- Vantage 11: Redefining Application Performance Management

Redefining Application Performance Management
 

Architecting Business Intelligence Applications for Change: The Open Solution

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Taking a Seat at the Executive Table: The Reality of Virtualization

This year, for the first time, the number of virtual machines is on track to exceed the number of physical machines...
 

Who Are the Data Center Leaders?

Today's data center is still very much a heterogeneous environment. Gabriel Consulting recently surveyed over 250 d...
 

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