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CIO Executive Council

A Peer-Advisory Service and Professional Association for CIOs

Webcast: In the Google Apps Cloud: How to Achieve Your Business Objectives

Dec 3rd, '09, 1 - 2 pm US/Eastern (GMT-5)

Join Council member Brent Hoag, Director, Global IT, at JohnsonDiversey, as he discusses the adoption of Google Apps which has helped meet four corporate goals; sustainability, simplification, increased employee productivity and global collaboration.

Webcast: Collaboration Initiatives: Benchmarks & Best Practices

Dec 15th, '09, 4 - 5 pm US/Eastern (GMT-5)

Join Council members Ruth Thorpe, VP & CIO at the U.S. Pharmaceutical Operations of Sanofi-Aventis, and Gary Kuyper, CIO at Bethany Christian Services, as they speak about their collaboration initiatives and experiences in how and why they chose the social networking and collaboration tools they are using and their business goals for collaboration, and facing culture change challenges.

Data Overview: Collaboration Initiatives Field Guide: Benchmarks & Best Practices

This appendix to the Council Field Guide provides an analysis which discusses benchmarks for collaboration IT implementation costs, adoption rates and payoffs. The overview identifies top IT and business goals and satisfaction rates for collaboration initiatives as well as best practices and lessons learned for implementing collaboration IT.

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Recession Causes Rising IT Project Failure Rates

The Standish Group's latest CHAOS report on IT project success and failure provides empirical evidence of something that all project and IT managers suspect: layoffs and budget cuts equal more project failures.

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By Meridith Levinson

June 18, 2009 — CIO —

Recession-related IT budget slashing and layoffs are taking their toll on IT project success rates, according to the results of the latest CHAOS Summary 2009 report from The Standish Group.

The Boston, Mass.-based IT project management research and consulting firm surveyed 400 organizations and found a decrease in IT project success rates and an increase in IT project failure rates during the past two years. Specifically, 32 percent of IT projects were considered successful, having been completed on time, on budget and with the required features and functions. Nearly one-in-four (24 percent) IT projects were considered failures, having been cancelled before they were completed, or having been delivered but never used. The rest (44 percent) were considered challenged: They were finished late, over budget, or with fewer than the required features and functions.

Jim Johnson, chairman of The Standish Group, says this is the first increase in IT project failures that he's seen "in a long time." According to The Standish Group's research, IT project success rates rose steadily from 1994 until 2000, when they dipped, and then began rising again from 2002 through 2006.

The last time The Standish Group released its CHAOS findings, in 2006, 35 percent of projects were successes, 19 percent were failures and 46 percent were challenged.

Johnson says he was so surprised to observe a dip in IT project success rates that he waited an extra four months before publishing the CHAOS report to make sure its findings were accurate. (The chaos report normally publishes in January; this year it published in April.)

He attributes the increase in IT project failures to the recession, which according to economists began in December, 2007, and subsequent budget cuts.

"A lot of the project cancellations are because of the economy," says Johnson. "People are more prepared to cancel projects than they have been in the past. When they see a project that's not going well, they have more political clout to cancel it and move on."

Johnson admits that cancelling a project because funding has dried up or is limited is not necessarily a bad thing. He says the reason such projects get lumped into The Standish Group's failure category is because the research firm can't always distinguish whether a project was nixed because of the economy or because it wasn't running smoothly. Johnson estimates that 20 to 25 percent of the failures during the past two years were caused by the economy forcing project cancellations, "but we're still trying to figure that out," he says.